{"id":1804749,"url":"https://alion.io/job/orange-instructional-designer","title":"Instructional Designer","company":{"id":52882,"name":"Orange","domain":"orange.com","url":"https://alion.io/company/orange-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":null},"role":"Education","role_family":"Education","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ebène, Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":530},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Canva","optional":true}],"status":"closed","first_seen_at":"2026-10-03T18:27:11Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-11T11:46:15Z","board_verified":false,"closed_at":"2026-10-11T11:46:15Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Publication date : Jun 18, 2026, 12:00AM\nAbout usJoin us at Orange Business!\nWe are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.\nEvery day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.\nAbout the roleMain Mission\nThe Instructional Designer is responsible for designing, developing, and continuously improving learning programs tailored to the Network & Security Operations Center (NSOC) environment.\nThe role enhances technical, operational, and behavioral competencies of engineers through structured, engaging, and performance-driven learning experiences aligned with business objectives.\nThis position is key in supporting onboarding, upskilling, knowledge transfer, and capability development in a fast-paced, 24/7 operational context.\n4. Key Responsibilities\nA. Learning Needs Analysis & Strategy\nConduct training needs analysis with NSOC leadership, SMEs, and stakeholders to identify skill gaps in technical operations, tools, processes, and soft skills.\nTranslate operational challenges into structured learning solutions and contribute to defining the NSOC learning strategy and roadmap.\nB. Instructional Design & Content Development\nDesign and develop learning materials (e-learning modules, ILT, workshops, job aids, simulations) using methodologies such as ADDIE or SAM.\nStructure role-based learning paths (L1-L3 engineers, team leads) covering incident management, monitoring tools, cybersecurity, and operational processes.\nC. Digital Learning & Tools\nBuild interactive e-learning using Rise Up, Articulate Storyline, or equivalent; integrate multimedia content & AI-driven elements (videos, quizzes, simulations).\nEnsure LMS compatibility, maintain digital learning libraries, and keep content current and accessible.\nD. Collaboration & Training Delivery\nWork closely with NOC/SOC engineers, team leads and AI Engineers/DevOps teams to gather, validate, and translate complex technical content into learner-friendly formats.\nSupport or facilitate training sessions (onboarding, workshops, upskilling) and contribute to train-the-trainer initiatives.\nE. Evaluation & Continuous Improvement\nDesign assessments and evaluate training effectiveness using models such as Kirkpatrick; use data and feedback to iterate on learning solutions.\nAlign training outcomes with NSOC KPIs (quality, SLA, incident resolution) and maintain standardized knowledge repositories.\nF. Operational Alignment & Governance\nAdapt learning solutions to a 24/7 & FTS shift-based environment, ensuring practical accessibility for all teams.\nEnsure consistency, quality, and version control of all learning materials in line with organizational governance and compliance requirements.\nAbout youEducation\nBachelor’s degree in Instructional Design, Education, Learning Technologies, or related field.\nCertification in instructional design or learning technologies is a plus.\nExperience\nMinimum 3 years of experience in instructional design or learning & development.\nExperience in a technical, IT, NOC/SOC, or operations environment is highly desirable.\nTechnical Skills\nStrong expertise in instructional design methodologies (ADDIE, SAM, etc.).\nProficiency in PowerPoint, Canva, and Excel (for tracking, dashboards, and learning metrics).\nProficiency with e-learning authoring tools (Articulate 360, Rise Up, etc.) and LMS platforms (Cornerstone, Moodle, Workday, etc.).\nStrong writing and content structuring skills in English; French is a plus.\nBehavioural Skills\nStrong analytical mindset with the ability to simplify complex technical concepts.\nExcellent communication, stakeholder management, and organizational skills.\nCreative, learner-centric, and adaptable in a fast-paced operational environment.\nYou bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.\nWhat we offer\nGlobal Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.\n\nFlexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).\n\nProfessional Development: training programs and upskilling/re-skilling opportunities.\n\nCareer Growth: Internal growth and mobility opportunities within Orange.\n\nCaring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.\n\nReward Programs: Employee Referral Program, Change Maker Awards.\nOnly your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.At Orange, only your skills matter.\nRegardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.","description_format":"text","description_chars":5718,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[{"name":"Mauritius","iso":"MU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-learning","Telecommunications","Telecom Infrastructure","Managed Security"],"lifecycle":[{"event":"open","at":"2026-10-03T19:01:25Z"},{"event":"close","at":"2026-10-04T04:40:38Z"},{"event":"reopen","at":"2026-10-04T07:04:55Z"},{"event":"close","at":"2026-10-04T11:35:13Z"},{"event":"reopen","at":"2026-10-04T14:13:25Z"},{"event":"close","at":"2026-10-05T03:33:17Z"},{"event":"reopen","at":"2026-10-05T05:49:55Z"},{"event":"close","at":"2026-10-05T19:32:36Z"},{"event":"reopen","at":"2026-10-06T00:37:22Z"},{"event":"close","at":"2026-10-06T08:09:42Z"},{"event":"reopen","at":"2026-10-06T10:48:49Z"},{"event":"close","at":"2026-10-10T05:53:17Z"},{"event":"reopen","at":"2026-10-10T08:33:25Z"},{"event":"close","at":"2026-10-10T14:23:01Z"},{"event":"reopen","at":"2026-10-10T17:08:15Z"},{"event":"close","at":"2026-10-11T11:46:15Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/orange-instructional-designer","json_url":"https://alion.io/job/orange-instructional-designer.json","meta":{"generated_at":"2026-10-12T02:11:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3108,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52882},"rest":"https://alion.io/mcp/rest/get_company?id=52882"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Forange-instructional-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Forange-instructional-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Forange-instructional-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/orange-instructional-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Forange-instructional-designer"}]}