{"id":2927836,"url":"https://alion.io/job/orange-oracle-fusion-support-engineer","title":"Oracle Fusion Support Engineer","company":{"id":52882,"name":"Orange","domain":"orange.com","url":"https://alion.io/company/orange-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":233,"ghost_share":0,"stale_share":0.004,"repost_share":0.3,"time_to_fill_p50_days":9,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Oracle ERP","optional":false}],"status":"live","first_seen_at":"2026-10-20T13:15:13Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T16:58:43Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Publication date : Oct 20, 2026, 12:00AM\nHow would you like to work in IT, toying with cutting edge technologies and enjoying your life? At Orange Services, it’s possible!\nAs one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations. Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions.\nCome closer to #LifeAtOrange!\nAt Orange Services, our DNA is technology - but our teams also bring value across multiple domains, from mobile networks to business and financial operations.\nWe are one of the largest technology hubs within the Orange Group, working internationally to support both corporate functions and local country operations.\nIf you enjoy helping people, solving problems, and working in a fast-paced environment, this role is for you!\nWe are currently looking for a new colleague to join our Finance Solutions and Data Services team as an Oracle Fusion Support Engineer.\nWhat we’re looking for\nAs an Oracle Fusion Support Engineer, you will provide day-to-day functional support level 1 to end users of the Oracle Fusion (OFusion) application.\nYour mission is to help our internal customers use the system efficiently, ensure incident resolution, and contribute to the continuous improvement of processes and tools.\nYou will interact with users mainly via phone and ticketing tool - Jira, offering timely assistance, guiding them through the correct procedures, and escalating cases when needed to guarantee service quality.\nWhat You'll Be Doing\nProvide support level 1 via phone and ticketing system for end users of the OFusion application.\nTrain users on how to use the application effectively, and organize information sessions or ad-hoc trainings for advanced users to share updates, new features, and tips & tricks.\nCommunicate with internal customers regarding new functionalities, best practices, and possible incidents in the procurement process.\nPerform troubleshooting and testing activities to identify and resolve incidents efficiently.\nCreate and update documentation related to OFusion functionalities and procedures.\nContribute to continuous improvement by collecting user feedback and proposing process optimizations.\nBuild and maintain strong relationships with users and key stakeholders.\nParticipate in knowledge transfer and onboarding of new colleagues within the team.\nInvolvement and desire to perform back-office activities: Narval authorizations, Ofusion backup authorizations, etc.\nWhat you need to know / have\nFluency in French and English(both written and spoken).\nExperience with ERP applications(Oracle Fusion experience is a plus).\nAt least 6 months of experience in a procurement, buying, or support-related role.\nStrong communication skills and customer orientation.\nExcellent analytical and logical thinking, with attention to detail.\nA customer-centric mindset, with empathy and adaptability in dealing with different user profiles.\nTeam spiritand the ability to collaborate effectively in an international environment.\nA positive and proactive attitude, with initiative and ownership in solving issues.\nGenuine interest in learning and a desire for professional growth within the organization.\nWhat’s in it for you:\nPerformance Bonuses - based on your results & the company’s;\nLoyalty Bonuses, if you extend your stay;\nElectronic Meal Tickets - as you imagine;\nMedical & Life insurance for you - facilities for your family, too;\n#WFH & Flexible hours;\nProfessional GSM subscription;\nPersonal GSM subscription, also [because we believe in communication!];\nSpecial grants on Smartphones & devices; discounts for Orange products & services;\nDevelopment Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;\nWellbeing Programs - we support your Zen;\nAt Orange, only your skills matter.\nRegardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.","description_format":"text","description_chars":4255,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadband","Telecom Infrastructure","Managed Security","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-20T13:55:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":9,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/orange-oracle-fusion-support-engineer","json_url":"https://alion.io/job/orange-oracle-fusion-support-engineer.json","meta":{"generated_at":"2026-10-21T18:55:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26797,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52882},"rest":"https://alion.io/mcp/rest/get_company?id=52882"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Forange-oracle-fusion-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Forange-oracle-fusion-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Forange-oracle-fusion-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/orange-oracle-fusion-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Forange-oracle-fusion-support-engineer"}]}