{"id":1804739,"url":"https://alion.io/job/orange-security-operations-engineer","title":"Security Operations engineer","company":{"id":52882,"name":"Orange","domain":"orange.com","url":"https://alion.io/company/orange-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":null},"role":"Security","role_family":"Security","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":106000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":394},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DLP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"SIEM","optional":false},{"name":"Trend Micro","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-03T18:27:11Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-06T22:16:40Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Publication date : Aug 17, 2026, 12:00AM\nOrange Business is here!\nAbout usJoin us at Orange Business!\nWe are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.\nEvery day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.\nAbout the roleKey Responsibilities\nProvide Level 2 operational support by investigating, troubleshooting, and resolving security-related incidents and faults raised through the Oceane ticketing system.\nAssess and implement service changes by evaluating potential risks, validating change requirements, and executing approved requests through the established Change Management process.\n Perform problem management and Root Cause Analysis (RCA) by investigating recurring or unknown issues, identifying underlying causes, and developing effective corrective and preventive action plans.\nSupport security solution releases and maintenance activities by reviewing, validating, authorizing, and implementing changes, upgrades, updates, patches, and migrations in line with established procedures.\n Act as a Technical Assistance Center (TAC) function, coordinating with vendors and technology partners to investigate and resolve technical issues, including product defects, patching requirements, and maintenance activities.\n Maintain accurate Security Solutions Configuration Management by creating, updating, and modifying Configuration Items (CIs) based on incidents, changes, releases, and other operational activities.\nManage internal and external customer interactions by handling technical calls, providing regular and proactive updates, and ensuring communication remains aligned with agreed support processes and service levels.\nSupport and mentor junior team members and Security Associates by providing technical guidance, knowledge sharing, and coaching to strengthen team capabilities.\n Execute activities related to Security Improvement Plans (SIPs) under the direction of Senior Security Engineers, ensuring assigned actions are completed and the relevant SIP action plans are kept up to date.\nManage technical and management escalations in accordance with established escalation procedures, ensuring security-related activities remain on track and progress efficiently toward resolution or completion.\nAbout youRequirements & Qualifications\nBachelor’s degree in Computer Science, Computer Engineering, Communications Engineering, Electronics Engineering, MIS, or a related field.\nMinimum 2 years of professional experience, including at least 2 years of hands-on experience in IT, network, or security support.\nPreferred professional certifications such as CCNA, CCNP, Fortinet, and Palo Alto Networks certifications.\nStrong knowledge and hands-on experience with Palo Alto and Fortinet firewalls, preferably supported by relevant industry certifications.\nStrong understanding of network security technologies, including:Palo Alto Firewalls\nBlue Coat and proxy/cache solutions\nF5 LTM and WAF\nNetwork security and traffic management technologies\n\nGood knowledge of Cisco networking technologies, including routers and switches.\n Hands-on experience with DNS, DHCP, and IPAM (DDI) solutions, including BlueCat, as well as Pulse Secure SSL VPN technologies.\n Experience with Endpoint Security, Data Loss Prevention (DLP), and SIEM solutions is considered a strong advantage.\nExperience with Microsoft Defender for Endpoint and other Microsoft Azure security solutions is an added advantage.\nKnowledge of endpoint protection and web security technologies, such as Trend Micro, Symantec, McAfee Antivirus, WebWasher, and URL Filtering solutions.\nStrong understanding of IT, networking, and information security fundamentals.\nStrong verbal communication and customer-facing skills, with the ability to communicate effectively with technical and non-technical stakeholders.\nGood understanding of managed security and network services, including Managed Firewalls, Managed Proxies, Managed Antivirus, Managed Switches, and Managed IDS/IPS solutions.\nFamiliarity with ITIL-based Incident, Problem, and Change Management processes.\nStrong troubleshooting and analytical skills, with the ability to investigate issues, identify root causes, and drive incidents toward resolution.\nStrong sense of ownership, accountability, and commitment, with a proactive approach to responsibilities.\nDemonstrates effective time management, facilitation, teamwork, and interpersonal skills.\nPassion for technology, curiosity, and a willingness to explore and learn, with the adaptability to work in a dynamic security environment and continuously develop new skills.\nWhat we offer\nGlobal Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.\n\nFlexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).\n\nProfessional Development: training programs and upskilling/re-skilling opportunities.\n\nCareer Growth: Internal growth and mobility opportunities within Orange.\n\nCaring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.\n\nReward Programs: Employee Referral Program, Change Maker Awards.\nOnly your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.At Orange, only your skills matter.\nRegardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.","description_format":"text","description_chars":6455,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Telecom Infrastructure","Managed Security","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-03T19:01:25Z"},{"event":"close","at":"2026-10-04T04:40:38Z"},{"event":"reopen","at":"2026-10-04T07:04:55Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.463,"p_room":0.55,"age_days":2,"expected_fill_days":2,"reasons":["conf:0","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/orange-security-operations-engineer","json_url":"https://alion.io/job/orange-security-operations-engineer.json","meta":{"generated_at":"2026-10-07T00:23:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":598,"day_limit":5000,"remaining_today":4402,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52882},"rest":"https://alion.io/mcp/rest/get_company?id=52882"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Forange-security-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Forange-security-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Forange-security-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/orange-security-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Forange-security-operations-engineer"}]}