{"id":2749855,"url":"https://alion.io/job/oregon-state-university-enterprise-data-services-student-assistant","title":"Enterprise Data Services Student Assistant","company":{"id":35476,"name":"Oregon State University","domain":"oregonstate.edu","url":"https://alion.io/company/department-of-chemistry","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":10,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"part_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Corvallis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-16T23:41:05Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T02:49:23Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Department:\nEnterprise Data ServicesSpecial Instructions to Applicants:\nWhen applying you will be required to attach the following electronic documents:\nA Resume\nStatement / Cover Letter\nFor additional information please contact: Matt Pfeil \nWe are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.\nThis position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.\nOSU will conduct a review of the National Sex Offender Public website prior to hire.\nNote: All job offers are contingent upon Human Resources final approval\nJob Description:\nThis recruitment will be used to fill one part-time (a maximum of 24 hours per week) Enterprise Data Services Student Assistant for the Enterprise Data Services Student Assistant at Oregon State University (OSU).\nUniversity Information and Technology is seeking an Enterprise Data Services Student Assistant to support reporting, analytics, customer requests, and day-to-day data operations. The student will work alongside analysts and report developers on activities which may include ServiceNow request intake, customer support and education, security and access requests, requirements gathering and notes taking, scheduling and administrative work, data validation and testing, documentation, and process improvement. This position may include opportunities to work hands on with Power BI and Workday reporting,\nThis position provides an opportunity to directly support enterprise data and reporting users while developing skills in business intelligence, customer engagement, requirements gathering, and data governance.\nPosition Duties:\nAssist with intake, triage, tracking, fulfillment and documentation of ServiceNow requests and support tickets.\nManage communication between users and the technical team to support timely, complete resolution; clarify needs and gather reporting information.\nCommunicate with requestors to clarify needs and gather information needed to fulfill reporting and data requests.\nSupport intake and requirements gathering for enterprise report development.\nPerform data validation, quality assurance, and testing to help ensure accurate and reliable reporting.\nUse and maintain process documentation, email templates, job aids, and user guidance.\nSupport operational reporting, data cleanup, and process improvement activities.\nParticipate in team meetings, project work, and planning activities.\nPerform other related duties as assigned.\nTransferable Skill Development\nOSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:\nCommunication, Critical Thinking, Teamwork, Technology\nQualifications:\nFull Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements\nMust be academically enrolled in a high school, community college, or university and pursuing a program or course of study\nMust meet Academic Standing Requirements; students on academic suspension are not eligible for employment\nMust meet the applicable minimal enrollment standardHigh School student: Regularly enrolled in a high school or participating in a home-schooling program\nUndergraduate and post-baccalaureate student: 6 credit hours per term\nUndergraduate international student: 12 credit hours per term*\nGraduate student officially admitted to Graduate School: 5 credit hours per term\nGraduate international student officially admitted to Graduate School: 9 credit hours per term*\n\n*International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.\nRequired Qualifications:\nStrong written and verbal communication skills. \nStrong attention to detail and ability to accurately follow established processes. \nAbility to thoroughly organize and prioritize multiple tasks and follow work through to completion.\nAbility to communicate professionally and effectively with customers and team members.\nAbility to take clear, organized notes and document information accurately.\nAbility to work independently and collaboratively in a team environment.\nProficiency with Microsoft Office applications, including Excel, Word, and Outlook.\nInterest in and demonstrated initiative to learn new systems, technologies, and data and reporting practices.\nEnthusiasm for using data and technology to help others and solve problems.\nExperience with customer service, administrative support, help desk, or other customer-facing work.\nExperience with Power BI, Tableau, Excel, or other reporting and data visualization tools.\nFamiliarity with SQL, databases, or data management concepts.\nAdditional Required Qualifications:\nThis position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.\nPreferred Qualifications:\nApplicants are not expected to have experience in all of the areas below. Experience or interest in one or more of the following is preferred:\nCustomer service, administrative support, help desk, or other customer-facing work.\nRequest intake, scheduling, coordination, or tracking work through completion.\nServiceNow or another ticket/request management system.\nPower BI, Tableau, Excel, or other reporting and data visualization tools.\nData analytics, reporting, or business intelligence.\nWorkday or other enterprise business systems.\nData validation, quality assurance, or software/report testing.\nCreating documentation, instructions, job aids, or other user-support materials.\nSQL, databases, or data management concepts.\nWorking Conditions/Schedule:\n• This hybrid position requires the ability to work on the OSU campus in Corvallis.Hybrid work depends on assignments, team needs, and supervisor approval.\nWork is computer-based and uses university systems, reporting tools, email, Teams, ServiceNow, and productivity tools.\nThe student collaborates with Enterprise Data Services staff and customers through meetings, projects, and team activities.\nUp to 24 hours per week, with a weekly schedule coordinated with the supervisor.\nApplicants must have at least 20 hours per week of availability during normal OSU business hours, Monday through Friday, 9 a.m. to 5 p.m.\nCampus availability is required, with sufficient overlap to support customers, team collaboration, meetings, and projects.\n• Hybrid arrangements are conditional on assignments, team needs, and supervisor approval.\nSalary Range:\nAnticipated Start Date:\n2026-11-02Anticipated End Date:","description_format":"text","description_chars":7603,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United 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