{"id":842781,"url":"https://alion.io/job/orfium-team-lead","title":"Team Lead","company":{"id":689161,"name":"ORFIUM","domain":"orfium.com","url":"https://alion.io/company/orfium-2","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workable","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-09-24T00:51:12Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"The Team Leads primary responsibilities are supporting claimers day to day tasks, and monitoring productivity and performance of each team member. This role provides strong leadership abilities, coaching & support for the team. This position must be able to identify and interpret data relating to various softwares, keep up to date with process changes, and discuss performance goals with Music Copyright Specialists and Senior Musis Copyright Specialists.\nResponsibilities\n Provide guidance, training, and mentorship to claimers, ensuring they understand and meet process objectives, and are fully equipped to handle claims\nEnsure claimers are aware of their daily responsibilities, and offer additional support for those struggling with tasks such as identifying claimable content.\nAnalyze team performance data and generate regular reports for senior management, tracking progress against goals.\nConduct performance reviews, identify areas for improvement, and implement strategies to minimize errors in copyright claims and enhance overall efficiency.\nIdentify operational inefficiencies and recommend improvements to optimize team productivity. Monitor the effectiveness of changes and adjust strategies accordingly to achieve better results.\nProvide ongoing training on new software tools and emerging trends, ensuring claimers can maximize their impact and stay up to date with industry best practices.\nMaintain effective communication with internal teams and management, promptly addressing concerns, resolving conflicts, and ensuring smooth process execution.\nRecord and report QA findings and strategic initiatives to senior management, promoting transparency and accountability.\nIdentify potential risks in the team and implement proactive measures to mitigate them, ensuring smooth project progression.\nInterview and assess potential hires to ensure the team is staffed with capable individuals.\nPerform additional ad-hoc tasks and work extra hours as required to contribute to the department’s success.\nWhy Join Us?\nGain hands-on experience in the global music tech industry and become an expert in YouTube’s Content Management System and digital rights management.\nRequirements\nBachelor’s degree or equivalent qualification in Business Management or a related field.\nMinimum of 1 year of experience in the YouTube claiming process.\nProficiency in Google Sheets/Docs and advanced computer fundamentals.\nStrong data analysis, performance assessment, and reporting skills.\nExcellent verbal and written communication skills in English.\nOutstanding interpersonal skills with the ability to collaborate effectively with diverse teams and stakeholders.\nAbility to motivate, inspire, and lead a team, fostering a positive, collaborative work environment.\nStrong aptitude for identifying inefficiencies and implementing strategic improvements.\nAbility to manage multiple priorities, projects, and deadlines effectively.\n Ability to take on challenges, manage pressure, and maintain a positive attitude.\nIn-depth knowledge of the music industry, YouTube copyrights, and copyright laws is mandatory.\nFlexibility to work extended hours and adapt to shift assignments as required.\nStrong organizational skills with a keen attention to detail.\nAble to work independently in a fast-paced, dynamic environment, committed to meeting deadlines.\nBenefits\nCompetitive salary package and participation in our Stock Options plan\nHybrid work model with flexibility to support your lifestyle\nComprehensive private health and life insurance coverage\nExtra paid time off to recharge and take care of yourself\nThe latest tech equipment to support your productivity and creativity\nA collaborative, inclusive, and international work environment\nAbout Us\nWe are a global technology leader helping artists, songwriters, and copyright owners solve the most complex problems in the music industry through advanced rights management and data solutions. At Orfium, you’ll join a passionate, international team of developers, designers, scientists, and music lovers, all working together in a flexible, hybrid environment where innovation, openness, and ownership are at the heart of everything we do. We are looking forward to meeting with you!\nEEO\nAt Orfium, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates-regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.\n#Orfium","description_format":"text","description_chars":4567,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work","Insurance coverage","Life insurance","Stock options"],"hiring_locations":[{"name":"Sri Lanka","iso":"LK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Media & Entertainment","Music Industry"],"lifecycle":[{"event":"open","at":"2026-09-12T22:41:38Z"}],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.766,"p_room":0.9,"age_days":23,"expected_fill_days":43,"reasons":["conf:10","win:mid"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/orfium-team-lead","json_url":"https://alion.io/job/orfium-team-lead.json","meta":{"generated_at":"2026-09-24T01:52:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}