{"id":2273941,"url":"https://alion.io/job/organic-basics-customer-experience-intern","title":"Customer Experience Intern","company":{"id":1865272,"name":"Organic Basics","domain":"organicbasics.com","url":"https://alion.io/company/organicbasics","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Copenhagen, Denmark"],"countries":["DK"],"hiring_countries":["DK"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":66000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":768},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T08:15:48Z","employer_posted_date":null,"last_verified_at":"2026-10-08T08:15:48Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"Organic Basics is now looking for an organized, clever, and kind Customer Experience Intern who enjoys a good challenge and thrives in a fun, fast-paced work environment. The 4-6 month internship will begin in February 2027 and take place in our office in Nørrebro, Copenhagen - remote work is possible for shorter periods of time. This internship is intended to give you hands-on experience with customer interactions, products, and logistics as part of your studies and help shape your future career path. Students are preferred but not a requirement.\n\nYour daily tasks will include:Acting as the voice of Organic Basics, delivering brilliant customer service via phone, email, and live chat\n\nAssisting customers with order or product inquiries, sizing guidance, and after-sales support\n\nImproving methods for review collection and making sure customer feedback is presented and used for future improvements\n\nHelp level up the online customer experience with fresh ideas\n\nSolving logistics issues and daily communication with our warehouse\n\nTranslate customer insights into clear, actionable data for the team\n\nAd hoc CX tasks\n\nYour strengths:Previous CX, retail or service experience is a plus\n\nStrong problem-solving skills with a customer-first (and sales-friendly) mindset\n\nReliable, people-smart and a natural at making others feel at ease\n\nHelping customers gives you personal satisfaction and joy\n\nExcellent communication skills, both verbally and in writing\n\nYou speak and write fluent English. Any other language is a plus, especially German.\n\nOB perks:Great social working environment with many fun activities (summer parties, social activities, Friday bars etc.)\n\nBeing part of a versatile international team in a brand that is focused on sustainability\n\nFlexible working hours that fit your rhythm\n\nFree lunches, snacks and drinks\n\nOffice dogs for those mid-day snuggles :)\n\nIf this fits your profile, we’d love to hear from you. Please share your CV and a cover letter. \n\nStart: February \nDuration: 4-6 months\nCompensation: The position is paid an honorary salary of 5200 DKK/month\nLocation: Copenhagen - remote work is possible, but we like to see each other in person a few times a week :)\n\nWe are committed to creating a diverse environment and highly encourage absolutely everyone to apply for the position, regardless of national origin, color, religion, gender, gender identity or expression, sexual orientation, genetics, disability, or age.\nWe are currently reviewing applications and plan to conduct interviews the last week of October.","description_format":"text","description_chars":2560,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Denmark","iso":"DK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Lingerie, Underwear & Swimwear"],"lifecycle":[{"event":"open","at":"2026-10-11T08:17:05Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.756,"p_room":1,"age_days":11,"expected_fill_days":188,"reasons":["seen:11","win:early","comp:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/organic-basics-customer-experience-intern","json_url":"https://alion.io/job/organic-basics-customer-experience-intern.json","meta":{"generated_at":"2026-10-20T13:27:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14915,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1865272},"rest":"https://alion.io/mcp/rest/get_company?id=1865272"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Forganic-basics-customer-experience-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Forganic-basics-customer-experience-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Forganic-basics-customer-experience-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/organic-basics-customer-experience-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Forganic-basics-customer-experience-intern"}]}