{"id":1488493,"url":"https://alion.io/job/origami-risk-llc-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":7314,"name":"Origami Risk","domain":"origamirisk.com","url":"https://alion.io/company/origami-risk-llc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"New Relic","optional":false},{"name":"SQL","optional":false},{"name":"Sumo Logic","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:05:15Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-13T13:22:15Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Overview\nThe Site Reliability Engineer is a key force behind improving Origami’s time to resolution and advancing overall site reliability and scalability. This person participates in efforts to identify root causes during post-incident investigations, while also identifying preventative measures to minimize future disruptions. They also assist with identifying root causes in performance challenges in client implementations and implement methods for tracking key performance metrics across clients.\nStarting base pay for this role is between $100,000 and $120,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).\nResponsibilities\nLeads post-incident investigations for the Site Reliability team.\nConducts in-depth post-incident analyses to identify root causes and develops preventive strategies.\nDrafts clear and insightful RCAs for customer delivery.\nCross trains colleagues on how to best leverage observability tools during incident and performance investigations.\nProvides visibility to all stakeholders throughout the entire Site Reliability process.\nCollaborates with cross-functional teams to implement system enhancements that enhance scalability and stability.\nDevelops client-focused dashboards/alerts to proactively identify performance challenges.\nMonitors and continuously improves our time to resolution metrics.\nMaintains and configures core observability tools to ensure optimum performance and key metrics/data are available for incident response and performance investigations.\nProvides an actionable feedback loop to Observability and Engineering teams toward improving MELT and development patterns.\nContributes to the development of automation tools to streamline incident response.\nWorks proactively to prevent incidents and reduce their impact on our platform.\nPartners with the larger Cloud Operations, SRE, Engineering teams, and the business-at-large to advance our SaaS platforms.\nOther duties as assigned.\nQualifications\nBachelor's degree in Computer Science or related field (or equivalent experience)\n5+ years of proven experience in a Site Reliability Engineering role.\nStrong knowledge of SRE best practices and incident management protocols\nDeep experience using and/or configuring New Relic, Data Dog, SumoLogic or similar observability tools\nProficiency in reading and writing code (e.g., JavaScript, .NET, SQL) \nFamiliarity with cloud platforms (e.g., AWS, Azure) and architectural patterns\nExcellent problem-solving skills and a data-driven approach to incident analysis\nPrior experience operating within a Public Cloud environment (AWS strongly preferred)\nExperience troubleshooting C#/.Net based web applications to identify bugs/performance challenges. \nSolid knowledge of SaaS operations\nAbility to succeed when facing ambiguity and differing levels of operational maturation\nAdvanced written and verbal communication skills\nWindows and SQL-server troubleshooting skills preferred\nKnowledge of Continuous Integration and Continuous Delivery (CI/CD) pipelines preferred\nExperience working in an Infrastructure as a Code (IaC) environment preferred\nBenefits\nMedical and Dental coverage available for employees, dependents, domestic partners, and spouses\nPaid Time Off - Flexible options plus 10 paid company holidays where available**\nAll full-time positions are hybrid, with many eligible to be completely remote\nFully Paid by Origami Risk - Vision insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance\nGenerous family leave options-including adoption and foster care placements\nPre-Tax Savings Accounts - Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account\nRetirement Savings - 401(k) with company match up to 4%\nEmployee Assistance Program (EAP) - Confidential & Free support offered to colleagues facing personal or work-related complications\nEducation Assistance Program - to help colleagues pursue industry/role-specific certifications\nWellness Benefits - reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management\nAdditional coverages available - Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage\n**Flexible PTO not available in California or the UK\nWho We Are\nOrigami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem - from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app.\nDais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais’ event-based architecture enables AI-driven bundling, automation, and real-time deployment.\nSolutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions.\nOrigami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.\nCaution: Be alert to recruiting scams. We have received reports of individuals impersonating Origami Risk recruiters to deceive candidates into disclosing personal information. These impostors use fake Origami Risk domain names and email addresses. Please double-check that any email address from an Origami Risk recruiter ends with origamirisk.com or talent.icims.com. And to confirm the legitimacy of any recruiting communication, feel free to email .","description_format":"text","description_chars":6875,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Education assistance","Flexible time off","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[{"name":"United Kingdom","iso":"GB"}],"relocation_offered":false,"industries":["Financial Services","Health Care","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-30T00:05:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":3,"green_card_filings_12m":1,"median_offered_wage_usd":160000,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.576,"p_room":0.35,"age_days":13,"expected_fill_days":6,"reasons":["conf:5","velocity","win:tail"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/origami-risk-llc-site-reliability-engineer","json_url":"https://alion.io/job/origami-risk-llc-site-reliability-engineer.json","meta":{"generated_at":"2026-10-13T14:16:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21943,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7314},"rest":"https://alion.io/mcp/rest/get_company?id=7314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Forigami-risk-llc-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Forigami-risk-llc-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Forigami-risk-llc-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/origami-risk-llc-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Forigami-risk-llc-site-reliability-engineer"}]}