# 206669 - Support Engineer

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. Department: IT Help Desk Support Engineer Location: Onsite in Montreal, Quebec Reports To: IT Support Manager Job Type: L1 Support Engineer Job Summary: We are seeking a skilled and customer-focused End User Support Engineer to provide technical assistance to users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, ensuring the smooth operation of desktops, laptops, mobile devices, and other user-end IT assets. Key Responsibilities: Provide first level (L1/L2) technical support to users for hardware, software, network, and application issues. Install, configu

- **Id**: 4030705
- **Url**: <https://alion.io/job/orion-innovation-206669-support-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Montreal, Canada
- **Countries**: CA
- **Hiring countries total**: 0
- **Experience years min**: 4
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T17:54:26Z
- **Employer posted date**: 2026-11-10
- **Last verified at**: 2026-11-12T00:55:50Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 3392
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: IT Consulting & Digital Transformation, Custom Software Development

## Company

- **Id**: 684966
- **Name**: Orion Innovation
- **Domain**: orioninc.com
- **Url**: <https://alion.io/company/orioninc>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: A
- **Score**: 88
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 0.5
- **Repost share**: 0
- **Time to fill p50 days**: 32
- **Computed at**: 2026-11-11T05:49:22Z

## Technologies

- **Active Directory** — Optional: no
- **DHCP** — Optional: no
- **DNS** — Optional: no
- **ITIL** — Optional: no
- **ITSM** — Optional: no
- **ServiceNow** — Optional: no
- **TCP/IP** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Experience years min**: 4
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-10T18:32:14Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 32
- **Reasons**: conf:1, win:early
- **Computed at**: 2026-11-11T05:49:22Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.