{"id":3477201,"url":"https://alion.io/job/orion-innovation-systems-engineer","title":"Systems Engineer","company":{"id":684966,"name":"Orion Innovation","domain":"orioninc.com","url":"https://alion.io/company/orioninc","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Olympia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":157000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":768},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"GMP","optional":false},{"name":"VMWare","optional":false},{"name":"Incident Management","optional":true},{"name":"ITIL","optional":true},{"name":"LIMS","optional":true}],"status":"live","first_seen_at":"2026-10-29T17:15:13Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-08T01:30:13Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.\nRequired\n1. Systems Infrastructure Management\n2. Technical Troubleshooting & Incident Resolution\n3. System Integration & Configuration\n4. Documentation & Compliance Reporting\n5. Cross Functional Communication & Training Delivery\nPosition Summary:\nThe Systems Engineer, IT Shared Services, under the supervision of the Director of IT, serves as the primary liaison for network-related projects supporting manufacturing, quality control, and facilities/engineering teams. As the site’s subject matter expert on all aspects of IT systems infrastructure, this individual will oversee the day-to-day monitoring and administration of local servers, storage, and application services, ensuring a secure, reliable, and high-performing IT environment. The Systems Engineer will provide network support to staff and resolve related issues for all site and remote operations.\nThe candidate will principally manage, monitor, and optimize the network infrastructure across the Bothell site (IT QC, MFG, and corporate environments) and will lead efforts related to system onboarding, configuration, patching, upgrades, and integrations of local, plant-wide, and corporate IT systems and solutions. The candidate should have at least 5 years’ experience in pharma/biotech/healthcare environments is required, with expertise supporting systems architecture within Supply Chain, Manufacturing, and Quality System settings. The candidate should be familiar with IT/OT convergence, GMP requirements, and process automation system protocols.\nKey Responsibilities:\nPossess expertise in systems infrastructure, including servers, storage, virtualization, operating systems, and cloud solutions\nProvide technical support and troubleshooting for system-related issues across teams \nPlan, configure, and implement system integrations for applications, devices, and platforms\nMaintain technical system documentation, diagrams, and standard operating procedures \nProactively identify and resolve system performance, security, and reliability issues\nCoordinate system activities, upgrades, and incidents locally and with global teams as needed \nDeliver training to internal teams regarding system best practices, security, and new functionalities \nPrepare, schedule, and implement system maintenance plans and upgrade cycles\nDevelop and present system performance and incident reports to IT and business leadership\nWorking Conditions:\nWork will be performed in a normal office environment as well as GMP laboratory or manufacturing processing facility.\nThis job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.\nQualifications:\nEducation: Bachelor's degree in a life sciences, engineering, or technology discipline, or a minimum of 5 years of equivalent biotechnology or pharmaceutical industry experience.\nExperience:\n5+ years of direct experience designing, implementing, and supporting enterprise IT systems infrastructure (servers, storage, virtualization, operating systems, cloud platforms) in regulated environments, preferably within pharma/biotech/healthcare manufacturing settings.\nProfessional certification is preferred, including Microsoft Certified: Azure Administrator Associate, CompTIA Server+, or equivalent. Advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert, VMware Certified Professional (VCP), or similar are a plus.\nProficient in supporting ITIL processes-including Incident Management, Problem Management, and Change Management-with specific expertise in troubleshooting and resolving system-related incidents.\nSolid understanding of global Health Authority regulations, current industry practices, and application of guidelines pertaining to secure system architectures for control of computerized systems and electronic records.\nExperience documenting system architecture, configurations, and change controls, as well as preparing metrics and performance reporting for audit and compliance purposes.\nFamiliar with integrating and supporting enterprise systems such as MES, ERP, LIMS, Validation/Test systems, QMS, and Learning Management Systems within regulated domains.\nSkilled in responding to support tickets from end users and IT staff to diagnose and resolve system performance, availability, and security issues affecting servers, desktop applications, databases, and mission-critical systems.\nOrion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\nCandidate Privacy Policy\nOrion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:\nWhat information we collect during our application and recruitment process and why we collect it;\nHow we handle that information; and\nHow to access and update that information.\nYour use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.","description_format":"text","description_chars":6023,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-29T19:10:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":8,"expected_fill_days":31,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/orion-innovation-systems-engineer","json_url":"https://alion.io/job/orion-innovation-systems-engineer.json","meta":{"generated_at":"2026-11-08T04:19:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9242,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684966},"rest":"https://alion.io/mcp/rest/get_company?id=684966"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Forion-innovation-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Forion-innovation-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Forion-innovation-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/orion-innovation-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Forion-innovation-systems-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3477201}},{"tool":"search_jobs","arguments":{"company":"orioninc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3477201},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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