{"id":3977044,"url":"https://alion.io/job/ornge-investigations-coordinator","title":"Investigations Coordinator","company":{"id":1051404,"name":"Ornge","domain":"ornge.ca","url":"https://alion.io/company/ornge","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":53399,"max":63411,"currency":"CAD","period":"year","gross":null,"usd_annual":44879},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-09T18:27:18Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T16:48:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nINVESTIGATIONS COORDINATOR\nReference #:2026-129\nStrong. Proud. Uplifting.\nAt Ornge, we believe that ordinary people can do extraordinary things.\nEach day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.\nWe areexcited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.\nDiscover Ontario, Canada, and an exciting career with Ornge.\nPosition Title\nInvestigations Coordinator\nDepartment/Section\nCorporate Services\nEmployment Status\nContract Full Time\nUp to 18 Months\nTargeted HiringRange\n$53,399-$63,411\nSalary Range\n$53,399-$73,423\nWork Mode\nHybrid (3 Days In-Office Per Week)\nExisting Vacancy\nYes\nLocation\n5310 Explorer Dr, Mississauga\nHours of Work\nMonday to Friday, 37.5 Hours per week\nPosting Open Date\nMonday, November 9, 2026\nPosting Close Date\nMonday, November 16, 2026\nThe targeted salary range issupplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.\nUplifting Your Career atOrnge\nJoin a team dedicated to improving safety and accountability across the organization. As an Investigations Coordinator, you'll play a pivotal role in the incident management process, serving as the central point for coordinating and tracking incident reports from intake through resolution. Combining strong organizational skills with a keen eye for detail, you'll help ensure incidents are handled efficiently, documentation is complete and accurate, and critical follow-up actions are executed in a timely manner. This is an exciting opportunity for someone who thrives in a dynamic environment and wants to contribute to meaningful work that supports quality, safety, and continuous improvement.\nKey Accountabilities:\nProcesses, acknowledges, and coordinates daily incident reports (IRs) submitted. \nReviews and summarizes incidentsfor reporting meetings.\nCreates PDF summaries of incident reports for review by management.\nAudits and corrects submitted IRs to ensure accuracy and completeness.\nAcknowledges receipt and assigns IRs to the appropriate Most Responsible Person (MRP).\nReports applicable incidents tothe Air Ambulance Oversight Unit (AAOU), in accordance with the Performance Agreement (PA) and Ontario Ambulance Documentation Standards (OADS).\nAttends and actively contributes to various committee meetings.\nPreparemeeting agendas, record minutes, and distribute documentation.\nRetrieves and compiles data from the incident management systemand otherrelevantsources.\nSupports PSI reporting processes.\nAdministers and maintains incident managementdatabases.\nManages user accounts within the incident management system. \nDistributes internal documentsas required.\nPerforms other duties as assigned. \nQualifications:\nPost-secondary educationcompletedor currently enrolled in a relevant program. \n1-2 years of administrative experience working in healthcare, EMS, aviation, emergency service dispatch or policing.\nPreferred background in Healthcare, EMS/Aviation and/or investigative processes.\nExceptional attention to detail and commitment to maintaining accuracy in a fast-paced environment.\nStrong proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.\nExperience working with SQL and Power BI is considered an asset.\nCompletion of the National Course on Incident Investigation Techniques (NCIT) or equivalent investigation training is considered an asset\nTotal Rewards:\nComprehensive Healthand Dental Benefit Plan.\n24/7 Employee and Family Assistance Program.\nPremium Defined Benefits Pension Plan OptionalEnrollment.\nPERKS! Employee Promotional Programs relating to personalphone plans, furniture, home/car insurance, travel,fitness,attractions andmore!\nAt Ornge, we are:\nCommunity connectors.\nEquity in healthcare.\nStrong in our convictions.\nProud of the services we provide.\nUplifting in our mission, values, and services.\nYou can expect us to be:\nCompetitive in pay,benefits and more.\nPromoters of diversity.\nChampions of inclusivity and accessibility.\nCommitted to your career advancement.\nA tight-knit, supportive culture.\nA bit about you:\nYou are driven by our collective desire to make a difference.\nExcited by problem solving and excels at in-the-moment decision making.\nTeamwork has always been where you thrive.\nYou are ready to put your skills into action in a fast-paced environment. \nWhat’s next:\nIf you are ready to uplift lives, apply directly online.\nOn apply, we’ll send you an email on how to check your application status within Jobvite.\nOrnge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at .\nOrnge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.\nOrnge communicates with candidates for job openings byemail and does not incorporate AI technology in its recruitment process. Applicants are responsible to check theiremailfor updatesand ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email;it is importantfor applicants to check their email frequently. If we do not receive a response from applicants, we willassumethat they are no longer interested in the position, resulting in the removal of their application from the competition.\nAreyou ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.\nOrnge. 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