{"id":2504416,"url":"https://alion.io/job/orum-senior-software-engineer-dialer-team-2","title":"Senior Software Engineer - Dialer Team","company":{"id":63385,"name":"Orum","domain":"orum.com","url":"https://alion.io/company/orum","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":170000,"max_usd":311000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3287},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"JavaScript","optional":false},{"name":"Speech Recognition","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"GCP","optional":true},{"name":"Node JS","optional":true},{"name":"PostgreSQL","optional":true},{"name":"React.js","optional":true},{"name":"Ruby","optional":true}],"status":"live","first_seen_at":"2026-05-14T13:06:33Z","employer_posted_date":"2026-05-14","last_verified_at":"2026-10-17T19:53:52Z","board_verified":true,"closed_at":null,"days_open":156,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":156},"description":"About Orum\nOrum ’s AI-powered suite frees salespeople to do what they do best: connect, listen, and sell. Our products gives sales teams everything they need to connect faster, sell smarter, and grow revenue. From intelligent dialing and real-time conversation insights to AI-driven coaching and virtual sales floors, Orum is powering thousands of sales teams to have more meaningful conversations and turn every call into measurable impact. Companies who use Orum connect 5x faster and book millions in new pipeline every month.\nWe are a team of builders and dreamers creating a future where work feels more meaningful and connected. If you’re excited to change how the world sells, join us. For more information, visit https://www.orum.com/\nThe Role\nOrum's Engineering team plays a pivotal role in driving this vision forward. We're tackling some of the toughest challenges sales teams face, and there’s still so much to build.\nAs a Senior Full Stack Software Engineer, you'll take end-to-end ownership of critical product features, delivering seamless, high-impact user experiences in close collaboration with Product Managers and Designers. Our current stack includes Node.js, TypeScript, React, Ruby, PostgreSQL, Google Cloud Platform, and FreeSWITCH.\nThe Dialer Team\nThe Dialer team owns the core of Orum’s platform, powering millions of outbound calls and generating the rich conversation data that drives our product. This is a highly technical, real-time system where milliseconds impact connect rates and outcomes. You’ll work on distributed systems for parallel dialing, call routing, and real-time audio built for speed, reliability, and scale, while also helping embed AI-driven intelligence into the dialer to continuously improve connect rates and optimize call strategies. If you enjoy solving complex, high-impact problems at the intersection of systems and AI, this team is at the heart of Orum’s innovation.\nWhat you’ll do\nOwn core product features, from initial concept and discovery through implementation, deployment, and iterative improvement.\n\nDesign and build scalable systems (70% backend, 30% frontend) that power real-time, high-volume workflows - such as routing calls with our event-driven SIP Softswitch or processing audio streams for advanced speech recognition.\n\nCollaborate cross-functionally with PMs, Designers, and Engineers to shape and deliver intuitive, performant experiences. Your input will directly influence the roadmap-we value engineering, product, and design equally.\n\nYou are a role model for engineering excellence. Mentor and support teammates by sharing knowledge, offering feedback, and fostering a collaborative, growth-oriented environment.\n\nDrive technical excellence by helping define and uphold coding standards that keep our codebase clean, maintainable, and scalable.\n\nWhat we’re looking for\nProven experience owning features or products through the full lifecycle - from discovery to release to iteration\n\n6+ years of professional software development experience\n\n3+ years of experience building applications with JavaScript/TypeScript\n\nExperience working with an RDBMS using SQL\n\nDeep appreciation for simple, maintainable, and well-tested code\n\nCompany Values\nExcellence - Deliver high-quality work across every function\n\nNo Jerks - Build a team that's respectful, inclusive, and collaborative\n\nAccountability - Own outcomes and follow through\n\nIntegrity - Always act honestly with customers, partners, and each other\n\nStewardship - Manage our resources responsibility for sustainable growth\n\nGreat Ideas Win - Innovation thrives when the best ideas lead, no matter where they come from\n\nBenefits and Perks (FTE)\nFlexible Vacation Policy\n\n30+ paid holidays annually, including observed holidays, the first Friday of every month off and a two-week year-end holiday break.\n\nMeaningful stock options in Orum\n\n90% coverage for employees and dependents for healthcare, dental, and vision insurance plans\n\nComprehensive Life & Disability package\n\nParental leave for the primary or the secondary\n\n$1k equipment reimbursement for work-related items that's yours to keep\n\nCompany retreats and meetups for all employees to connect in person\n\nCompany ERG - Women Of Orum (WOO)\n\n Orum Is An Equal Opportunity Employer\nWe're committed to continually adding to our diverse team that represents various backgrounds, perspectives, and skills. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or accommodation due to a disability, you may contact us at . 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