{"id":3849399,"url":"https://alion.io/job/osaic-transaction-verification-team-specialist","title":"Transaction Verification Team Specialist","company":{"id":2237959,"name":"Osaic\"","domain":"osaic.com","url":"https://alion.io/company/osaic","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scottsdale, United States","Atlanta, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":54000,"currency":"USD","period":"year","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-11T12:05:07Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Current Employees and Contractors Apply Here\nOsaic Careers\nOperations Processing Opportunity in Financial Services\nTransaction Verification Team Specialist\nLocation(s):\nScottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255\nLa Vista: 12325 Port Grace Blvd, La Vista, NE 68128\nOakdale: 7755 3rd St. N, Oakdale, MN 55128\nOsaic is not considering remote candidates at this time.\nOsaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.\nRole Type: Full-time, Non Exempt\nSalary: $50,000 - $54,000 per year + annual performance-based bonus\nActual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.\nOur competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.\nSummary:\nAs a member of the Transaction Verification Team, you will conduct reviews of transactions and initiate contact with end clients for authorization. You will frequently work with multiple parties during the course of handling transactions including operations processors for completeness and financial professionals to assist in contacting the end client.\nThe primary responsibility of a verification specialist is to contact clients to verify that disbursement requests have been authorized by them and ask additional questions when necessary. You would handle incoming and outgoing calls for client verification or inquiries from Financial Professionals related to verification requirements. To ensure that all verifications are promptly followed up on, you will also record and maintain a record of every contact they handle. Interact with all parties involved in obtaining verification information effectively and competently\nEducation Requirements:\nCollege degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required.\nResponsibilities:\nAnalyze account activity and responses from clients to spot anomalies or patterns that might point to fraud\nFacilitate communication with clients via phone or text message when applicable\nFacilitate communication with financial professionals when assistance is needed with contacting the client\nConfidently validate the identity of the clients\nAble to identify keywords or phrases that may indicate fraudulent activity and know when to escalate to AML, CIU, or Elder Issues\nManage incoming calls, outgoing calls, and the voicemail system while splitting duty for both.\nHandle the verification process each day using dependable and repeatable procedures.\nUse of various software / financial platforms\nActively support the departmental goals by staying attentive to the phone system queues\nPerform required duties within internal applications as appropriate, with high attention to detail and quality.\nCreate a strong working relationship with customers and internal teams\nDemonstrates the ability to reach decisions promptly and implement appropriate action, deferring to the manager only when appropriate\nAll other duties as assigned\nBasic Requirements:\n2+ years of customer service or contact center experience\nProficiency at Microsoft Word, Excel, Internet Explorer, Outlook, PowerPoint\nExcellent communication & organizational skills\nAbility to thrive in a fast paced, entrepreneurial environment\nSTRONG customer focus orientation\nHigh attention to detail, analytical mindset, and problem-solving skills\nBe able to work independently and maintain high levels of quality\nAbility to work and remain focused under pressure\nAbility to participate and contribute in a team environment\nAbility to work additional hours as needed\nPreferred Requirements:\n2+ years’ experience in financial services operations or broker-dealer setting\nBachelor’s degree in Business, Finance, or related field is preferred\nCRM experience / Salesforce experience\nCompletion of FINRA SIE exam\nFINRA Series 7 license\nCurrent Employees and Contractors Apply Here","description_format":"text","description_chars":4377,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-06T02:14:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"green card filings: 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