{"id":3591848,"url":"https://alion.io/job/oscilar-technical-account-manager","title":"Technical Account Manager","company":{"id":3434,"name":"Oscilar","domain":"oscilar.com","url":"https://alion.io/company/oscilar","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":87,"open_postings":22,"ghost_share":0.136,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":84,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":177500,"max":205000,"currency":"USD","period":"year","gross":null,"usd_annual":205000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-01T18:33:17Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-04T06:29:54Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"At Oscilar, we're building the most advanced AI Risk Decisioning™ Platform. Banks, fintechs, and digitally native organizations rely on us to manage their fraud, credit, and compliance risk with the power of AI. If you're passionate about solving complex problems and making the internet safer for everyone this is your place.\nWhy Join Us?\nMission-driven teams: Work alongside industry veterans from Meta, Uber, Citi, and Confluent, all united by a shared goal to make the digital world safer.\n\nOwnership and impact: We believe in extreme ownership. You'll be empowered to take responsibility, move fast, and make decisions that drive our mission forward.\n\nInnovate at the cutting edge: Your work will shape how modern finance detects fraud and manages risk.\n\nRole Overview:\nThe Technical Account Manager (TAM) is responsible for cultivating and maintaining strong relationships within assigned accounts; ensuring high levels of customer satisfaction and recognition of ROI that lead to strong renewals and growth opportunities.\nWhat You’ll Do:\nAs a Technical Account Manager (TAM), you will serve as the true quarterback for your customers, owning engagement from onboarding through value realization, renewal, and expansion. You will combine technical fluency with executive presence to ensure customers integrate Oscilar successfully, achieve rapid ROI, and grow their relationship with us.\nThis is a hands-on and cross-functional role, requiring close collaboration with Solutions Architects, Product, Engineering, Account Executives, and Sales Engineers.\nCustomer Engagement\nAct as the primary owner for assigned customers - accountable for onboarding, adoption, value realization, renewal, and expansion.\n\nBuild trusted relationships with customer executives and decision-makers, ensuring alignment at both technical and business levels.\n\nManage regular cadence: weekly cadence, Exec summaries - customer & internal, adoption strategy and plan, and executive business reviews (EBRs).\n\nPartner with AEs and SEs on renewals, upsells, and cross-sells.\n\nAdvocate internally for customer priorities and represent their voice in roadmap discussions.\n\nDevelop and maintain detailed account success plans in partnership with the account team.\n\nWork with customers on business value realization exercise and case studies, in partnership with the Oscilar customer marketing and account teams.\n\nTechnical\nLead customer onboarding and implementation projects, ensuring fast time-to-value.\n\nDeliver product demos and walkthroughs.\n\nBuild workflows, reports, and dashboards to support customer adoption.\n\nHandle non-complex technical tasks directly:\nAPI integrations\n\nSQL queries and debugging\n\nPython scripting\n\nCollaborate with Solutions Architects for complex technical implementations.\n\nServe as a technical liaison between customers, Engineering, and Product teams.\n\nWhat You’ll Bring:\n7-10 years of experience in Technical Account Management, Customer Success, or Solutions Engineering roles in SaaS or fintech.\n\nProven track record of working directly with enterprise customers and executives, including managing escalations and business reviews.\n\nTechnical proficiency in:\nAPI integrations\n\nSQL\n\nPython\n\nFamiliarity with cloud technologies and public cloud services (AWS, GCP, Azure)\n\nExcellent communication skills in English - able to present confidently to both executives and technical stakeholders.\n\nHighly organized and metrics-driven: comfortable managing multiple accounts and priorities.\n\nStrong customer empathy, ownership, and ability to influence cross-functional teams.\n\nPreferred Qualifications\nExperience in fraud management, risk decisioning, AML, or compliance domains.\n\nFamiliarity with AI/ML SaaS products.\n\nTrack record of driving customer onboarding and adoption, renewals, and expansion in enterprise accounts.\n\nPrior experience in a fast-paced, fast growing startup environment.\n\nBenefits and Other Perks:\nCompensation: Competitive salary and equity packages, including a 401k plan.\n\nHealth: 100% Employer covered comprehensive health, dental, and vision insurance with a top tier plan for you and your dependents. (US)\n\nBalance: Unlimited PTO policy.\n\nCulture: Family-Friendly environment; Regular team events and offsites.\n\nDevelopment: Unparalleled learning and professional development opportunities.\n\nImpact: Making the internet safer by protecting online transactions.","description_format":"text","description_chars":4397,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Equity","Growth opportunities","Professional development","Unlimited PTO","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","RegTech, AML & Compliance","Financial AI"],"lifecycle":[{"event":"open","at":"2026-11-01T19:53:21Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 12 · green card filings: 2","filings_12m":12,"filings_prev_12m":4,"green_card_filings_12m":2,"median_offered_wage_usd":199643,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":84,"reasons":["conf:0","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":205000,"is_top_pay":true},"html_url":"https://alion.io/job/oscilar-technical-account-manager","json_url":"https://alion.io/job/oscilar-technical-account-manager.json","meta":{"generated_at":"2026-11-04T07:09:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11220,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3434},"rest":"https://alion.io/mcp/rest/get_company?id=3434"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foscilar-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foscilar-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foscilar-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oscilar-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foscilar-technical-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3591848}},{"tool":"search_jobs","arguments":{"company":"oscilar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3591848},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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