{"id":1645037,"url":"https://alion.io/job/ot-training-solutions-field-service-representatives","title":"Field Service Representatives","company":{"id":3854385,"name":"OT Training Solutions","domain":"ottrainingsolutions.com","url":"https://alion.io/company/ot-training-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Irwin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":82000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4621},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-05-18T18:34:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T23:35:03Z","board_verified":true,"closed_at":null,"days_open":155,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":155},"description":"Description\nSummary/Scope of Work\nThe Field Service Representative applies comprehensive knowledge and experience to solve complex or system problems: those typically solved solely by reference to maintenance manuals or other similar documents. The Shift Supervisor may review work for general compliance with accepted practices.\nJob Functions / Responsibilities\nPerform power up, orderly initialization, operation, and shutdown of simulators.\nConducts pre-operational readiness checks before scheduled training periods.\nConducts post-operational checks at the completion of the training day.\nCompletes both preventative and corrective maintenance on all training device systems and subsystems.\nCompletes approved device and system engineering upgrades in accordance with provided technical documentation and procedures.\nMaintains, repairs, adjusts, aligns, and/or installs various types of electronic and electro-mechanical equipment and related devices such as electronic transmitting and receiving devices; micro-, mini-, and mainframe computers, terminals and peripheral equipment; industrial robotic devices; projection visual / image generation systems.\nApply technical knowledge of electronic principles in determining equipment malfunctions and apply skills in restoring equipment operations through performance of organizational, intermediate, and preventive maintenance actions.\nApply comprehensive technical knowledge to solve complex problems by interpreting Original Equipment Manufacturer manuals or other delivered training device system engineering drawings and technical documentation.\nDemonstrate familiarity with the inter-relationships of circuits and judgment in planning work sequence and in selecting the necessary tools and test equipment.\nUse various test equipment such as: digital multi-meters, oscilloscopes, frequency counters, logic analyzers, sine wave generators, fiber optic test equipment and other special test equipment.\nComply with instructions and processes identified in the program Maintenance, Quality Control, and Safety Plans.\nAccurately maintain component and parts levels in storeroom and associated database.\nKeep the training area clean and free of clutter.\nPerform related collateral duties as required.\nReceive technical guidance as required, from supervisor or higher-level technician.\nMay provide technical guidance to lower-level technicians.\nRequired Qualifications and Skills\nU.S. citizen.\nMinimum three (3) years’ experience in electronic technology (or related) discipline, or three years related training or a combination of education and experience.\nHave system level maintenance experience demonstrating a general knowledge in visual, computer, display, and/or hydraulic/pneumatic systems.\nProficiency with troubleshooting equipment such as multi-meter or voltage detector.\nThree years of increasingly complex and progressive experience in computer systems/networking or training device maintenance.\nKnowledgeable in TS-MATS, TADSS and Microsoft Office.\nComputer networking experience.\nMust possess good written composition and verbal communication skills, ability to express facts and rationale.\nAbility to work as a team or individually\nMust be able to lift up to 50 pounds.\nExperience in all aspects of 81mm or 60mm Mortar Systems to conduct instruction and operation of a simulated mortar system highly preferred. Military experience may include former Mortar Platoon Leader (CPT-LTC) / 11A / Special Forces Officer 18A / Infantry Mortar Leader Course (IMLC)-Qualified (SSG-CSM) / ASI-B1 / MOS - 11C / MOS 18B.\nDisclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned.\nOT Training Solutions, LLC is an Equal Opportunity/Affirmative Action Employer. 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