{"id":4176466,"url":"https://alion.io/job/otava-sr-director-pmo-program-implementation","title":"Sr. Director, PMO & Program Implementation","company":{"id":179764,"name":"Otava","domain":"otava.com","url":"https://alion.io/company/otava","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Management","role_family":"Management","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States","Ann Arbor, United States","Indianapolis, United States","Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"ITIL","optional":true},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-11-12T16:02:02Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T16:12:06Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"OTAVA is seeking an experienced and results-driven Director/Sr. Director, Project Management Office (PMO) & Program Implementation to lead and develop a centralized project management function across the organization.\nReporting to the Vice President of Engineering, this leader will oversee Project Managers responsible for delivering customer deployments, infrastructure and technology implementations, operational improvements, and strategic initiatives.\nThe role will establish consistent project management practices, strengthen cross-functional coordination, drive accountability, and ensure projects are delivered on time, within scope, and within budget.\nThe ideal candidate is a hands-on leader with strong project management expertise, excellent communication and problem-solving skills, and the ability to operate effectively in a fast-paced managed services and cloud infrastructure environment.\nResponsibilities\nPMO Leadership & Team Management\nLead, mentor, develop, and evaluate a team of Project Managers, establishing clear performance objectives and accountability standards.\nEstablish and manage a centralized PMO supporting initiatives across departments, beyond the Deployment organization.\nAllocate projects based on business priorities, complexity, resource availability, and team capacity.\nConduct regular project reviews, team meetings, and performance evaluations.\nIdentify opportunities to improve project management capabilities, processes, and team effectiveness.\nDevelop a scalable PMO structure to support organizational growth and evolving business needs.\nEnterprise-Wide Project Management\nOversee the planning, execution, monitoring, and successful completion of projects across OTAVA’s business units.\nManage a broad portfolio of initiatives, including:\nCustomer onboarding, implementations, migrations, and deployments.\nData center and infrastructure upgrades, expansions, and migrations.\nCloud platform and managed services initiatives.\nInternal technology and systems implementations.\nProduct and service launches requiring cross-functional coordination.\nOperational efficiency and process improvement initiatives.\nStrategic business initiatives assigned by executive leadership.\nEnsure projects have clearly defined objectives, scope, milestones, deliverables, ownership, and success criteria.\nMonitor project schedules, dependencies, resource requirements, and delivery risks.\nFacilitate cross-functional collaboration and provide direct oversight for complex or high-priority initiatives.\nProject Governance, Processes & Standards\nDevelop, implement, and maintain standardized project management methodologies, processes, templates, and reporting practices.\nEstablish consistent project initiation, planning, execution, monitoring, and closure procedures.\nDefine project documentation requirements, communication plans, risk registers, and escalation processes.\nImplement project intake and prioritization processes to evaluate new requests and determine appropriate PMO involvement.\nEstablish governance practices that promote accountability, transparency, and predictable project delivery.\nIdentify and implement tools and technologies that improve project tracking, collaboration, and reporting.\nCapture lessons learned and continuously improve project management processes.\nCross-Functional Coordination & Stakeholder Management\nServe as a central coordination point between Operations, Deployment, Engineering, Infrastructure, Product, Sales, Customer Success, and other departments.\nPartner with departmental leaders to align project requirements, priorities, timelines, and resource dependencies.\nFacilitate effective communication between internal stakeholders, external vendors, partners, and customers.\nEnsure clear ownership of project tasks and deliverables across participating departments.\nProactively identify scheduling conflicts, resource constraints, and organizational dependencies that may impact project delivery.\nEscalate project risks, delays, and unresolved issues to the appropriate leadership teams.\nBuild strong cross-functional relationships to promote collaboration and alignment.\nProject Performance, Reporting & Accountability\nEstablish and maintain key performance indicators (KPIs) to measure project delivery effectiveness and PMO performance.\nDevelop and maintain a centralized portfolio view of active projects, including schedules, milestones, risks, and overall status.\nProvide regular project portfolio updates to Operations and executive leadership.\nMonitor project delivery against established timelines, budgets, and success criteria.\nIdentify recurring project delays, operational bottlenecks, and opportunities for improvement.\nEnsure stakeholders receive timely, accurate, and actionable project updates.\nDrive accountability for project commitments and ensure early identification and escalation of risks.\nContinuous Improvement & Operational Excellence\nIdentify opportunities to improve project delivery efficiency, reduce delays, and enhance the customer experience.\nCollaborate with Operations leadership to streamline cross-functional workflows and eliminate unnecessary complexity.\nAnalyze completed projects to identify trends, root causes of delays, and opportunities for process optimization.\nSupport the implementation of automation and project management technologies to improve efficiency and visibility.\nPromote a culture of proactive planning, clear communication, accountability, and continuous improvement.\nExperience\nRequired Experience\n5+ years of progressive project management experience, preferably within IT infrastructure, cloud services, managed services, or technology organizations.\n2+ years of experience leading Project Managers, project teams, or cross-functional initiatives.\nDemonstrated experience managing multiple concurrent projects with competing priorities and complex dependencies.\nExperience establishing or improving project management processes, governance, and reporting.\nExperience managing cross-functional projects involving multiple departments and stakeholders.\nExperience presenting project updates, risks, and recommendations to senior leadership.\nPreferred Experience\nExperience building, managing, or expanding a centralized Project Management Office.\nExperience working within a Managed Service Provider (MSP), Cloud Service Provider (CSP), data center, or IT infrastructure organization.\nFamiliarity with cloud infrastructure, virtualization, networking, disaster recovery, and managed services.\nExperience managing customer-facing technical implementations and infrastructure migrations.\nExperience with project portfolio management, resource planning, and capacity management.\nFamiliarity with ITIL practices and IT service management processes.\nExperience supporting organizational change management and operational transformation initiatives.\nKnowledge, Skills, and Abilities\nStrong understanding of project management methodologies, including Agile, Waterfall, and hybrid approaches.\nAbility to develop and implement project governance frameworks, processes, and reporting standards.\nStrong organizational, analytical, problem-solving, and decision-making skills.\nExcellent written and verbal communication skills, including executive-level reporting and presentations.\nAbility to influence and coordinate teams across departments without direct reporting authority.\nStrong stakeholder management, negotiation, and conflict-resolution skills.\nAbility to manage competing priorities, complex dependencies, and changing business requirements.\nProficiency with project management, portfolio management, and collaboration tools.\nStrong leadership skills with the ability to develop high-performing teams and drive accountability.\nEducation\nBachelor’s degree in Business Administration, Information Technology, Project Management, or a related field, or equivalent professional experience.\nCertifications\nProject Management Professional (PMP) certification or equivalent preferred.\nKey Performance Indicators (KPIs)\nSuccess in this role will be measured through project delivery performance, operational efficiency, stakeholder satisfaction, and PMO effectiveness.\nProject Delivery\nPercentage of projects completed on time.\nPercentage of projects completed within approved scope and budget.\nAdherence to established project milestones and delivery commitments.\nAverage project delay and time required to resolve critical blockers.\nOperational Efficiency\nProject Manager capacity and resource utilization.\nReduction in project delays caused by coordination or communication gaps.\nConsistency of project documentation and process adherence.\nEffectiveness of project intake, prioritization, and resource allocation.\nStakeholder & Customer Satisfaction\nInternal stakeholder satisfaction with PMO support.\nCustomer satisfaction with project communication and delivery coordination.\nTimeliness and effectiveness of project escalations and issue resolution.\nPMO Development\nAdoption of standardized project management processes.\nAccuracy and timeliness of project reporting.\nContinuous improvement in project delivery performance.\nDevelopment, engagement, and performance of the Project Management team.\nSuccess in the First 12 Months\nThe successful candidate will be expected to:\nEstablish a centralized PMO function: Transition Project Managers into a dedicated team with clearly defined responsibilities, reporting relationships, and operating procedures.\nImplement consistent project management standards: Establish repeatable processes, templates, communication expectations, and reporting practices.\nImprove project visibility: Provide executive leadership with a consolidated view of active projects, priorities, milestones, risks, and resource requirements.\nExpand PMO support across OTAVA: Extend project management capabilities beyond customer deployments to support operational, technical, and strategic initiatives.\nImprove project delivery performance: Demonstrate measurable improvements in project predictability, cross-functional coordination, accountability, and stakeholder satisfaction.\nDevelop a scalable PMO organization: Establish the processes, capabilities, and team structure necessary to support future organizational growth.\nWhat We Offer\nCompetitive base salary ($150,000-$170,000 annually), with a target annual bonus of 10%, depending on experience and qualifications.\nOur benefits include a 401(k) match, health insurance, generous paid time off, paid volunteer time off, and the opportunity to work with world-class colleagues who are just as dedicated and passionate about what they do as you are.\nWhat About OTAVA?\nAt OTAVA, we are people empowering people to enable growth. We are excited for you to join us!\nAs a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing.\nWe’re creative thinkers who love to serve others, automate where possible, and change when required. Above all, we love to help our clients. We aim for superior client service in everything we do and strive to get even better.\nSound like you? Come join us!","description_format":"text","description_chars":11196,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Autonomous Driving","Information Security","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-11-12T16:12:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T18:03:30Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":true},"html_url":"https://alion.io/job/otava-sr-director-pmo-program-implementation","json_url":"https://alion.io/job/otava-sr-director-pmo-program-implementation.json","meta":{"generated_at":"2026-11-12T18:03:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37927,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179764},"rest":"https://alion.io/mcp/rest/get_company?id=179764"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fotava-sr-director-pmo-program-implementation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fotava-sr-director-pmo-program-implementation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fotava-sr-director-pmo-program-implementation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/otava-sr-director-pmo-program-implementation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fotava-sr-director-pmo-program-implementation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4176466}},{"tool":"search_jobs","arguments":{"company":"otava.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4176466},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}