{"id":3217921,"url":"https://alion.io/job/otb-group-client-advisor-4","title":"Client Advisor","company":{"id":1892380,"name":"OTB Group","domain":"otb.net","url":"https://alion.io/company/otb-net","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":92,"open_postings":12,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":86},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T13:12:34Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.\n#COLOROUTSIDETHELINES\nWe are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.\nMarni is looking for a Client Advisor to join its team's Boutique in Milan. This role is ideal for a client-focused professional with a strong background in luxury retail, who is passionate about delivering exceptional service and contributing to business performance.\nPROFILE\nDeliver a high standard of client service, ensuring an elevated and personalized in-store experience\nDevelop and maintain long-term relationships with clients, fostering loyalty and repeat business\nIdentify and maximize sales opportunities across all product categories\nApply effective selling techniques to anticipate and meet client needs\nCapture and maintain accurate client data in CRM systems\nProactively engage clients to strengthen relationships and drive retention\nSupport the execution of in-store events and client engagement activities\nContribute to the development of the store’s local client network\nExecute sales transactions accurately, including payments, returns, refunds, remote sales, and tax-free procedures\nMaintain high standards of visual merchandising and store presentation in line with company guidelines\nEnsure compliance with company policies and operational procedures\nSupport stockroom activities, including receiving, transfers, inventory, and reporting\nPartner effectively with the store management team to support business objectives\nContribute to a positive and collaborative team environment.\nJOB REQUIREMENTS\nMinimum 5 years of experience in retail; luxury experience preferred, with leather goods as a plus\nProven ability to achieve sales targets and build strong client relationships\nStrong communication and interpersonal skills\nResults-oriented with a client-centric approach\nHigh attention to detail and organizational skills\nProficiency in Microsoft Office (Word, Excel, Outlook) and CRM tools\nFluent in English; additional languages are an advantage.\nWHAT WE OFFER\nCCNL Terziario Commercio\nSalary (gross annual): € 30.000\nCommissions\nTicket Restaurants\n The recruitment process is also open to candidates belonging to protected categories as defined by Italian Law No. 68/1999.\nCreativity at Marni comes from differences. 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