{"id":3849233,"url":"https://alion.io/job/otb-group-client-advisor-selfridges-2","title":"Client Advisor - Selfridges","company":{"id":1892380,"name":"OTB Group","domain":"otb.net","url":"https://alion.io/company/otb-net","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":91,"open_postings":16,"ghost_share":0,"stale_share":0.313,"repost_share":0.063,"time_to_fill_p50_days":36,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T02:09:49Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T21:57:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.\nIn 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.\nAs a Client Advisor, you will be the brand ambassador, representing the essence of the company and delivering exceptional service to our distinguished clientele. This role requires exceptional communication skills, a strong sales mindset, and the ability to foster lasting relationships with clients.\nDirectly reporting to Store manager, the Client advisor has the following main responsibilities:\nClient Engagement: Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.\nSales Excellence: Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.\nCustomer Loyalty: Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.\nProduct Knowledge: Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.\nVisual Merchandising: Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.\nTeam Collaboration: Work collaboratively with team members to contribute to the store’s overall success and smooth operation.\nStock Management: Assist with inventory management tasks, ensuring products are properly stocked and presented.\nCompliance and Standards: Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.\nSkills and experience\nYou can build long-term, successful relationships with all types of clients around the world.\nYou are experienced Client Advisor, ideally with a background in the luxury industry and an affinity for the world of ready-to-wear fashion.\nexcellent communication.\nYou are proactive in driving commercial performance.\nYou are skilled at cross-selling across all product categories.\nYou are versatile, with a passion for challenges.\nEnglish is 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