{"id":3588891,"url":"https://alion.io/job/otis-local-representative-service-lismore","title":"Local Representative, Service (Lismore)","company":{"id":6291,"name":"Otis","domain":"otis.com","url":"https://alion.io/company/otis-elevator-co","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Molendinar, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":74000,"period":"year","method":"role_country_seniority_unknown","sample_n":178},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T02:47:07Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Date Posted:\n2026-10-29Country:\nAustraliaLocation:\nLOC7011 : 12/14 Activity Crescent Molendinar, QLD, 4214 AustraliaWhy Join Otis?\nAt Otis, our people are what set us apart. We foster a culture of collaboration, innovation and empowerment, providing opportunities for our people to develop their careers while delivering exceptional outcomes for our customers.\nJoin a global industry leader and be part of the team recognised as one of the Forbes World's Best Employers 2025.\nAbout You\nWe are seeking an experienced Local Representative (Field Operations - Service) to join our team in Lismore. This is a permanent, field-based position reporting to the Service Manager.\nIn this role, you will be responsible for managing service operations within your allocated area, including call-outs, preventative maintenance, repairs and customer support.\nYou will work closely with customers, subcontractors and internal teams to deliver safe, reliable and high-quality service outcomes, while also supporting business growth opportunities where required.\nWhat We Offer\nCompetitive remuneration package, including incentive opportunities\nCompany vehicle provided\nAutonomy to manage your own portfolio and service area\nFlexible working arrangements\n12 paid RDOs per year\nOngoing training and career development opportunities\nA supportive team environment with a strong safety culture\nKey Responsibilities\nCoordinate and complete repair works within your allocated area.\nManage customer and subcontractor requirements to ensure work is completed safely and efficiently.\nReduce call-outs through proactive maintenance planning and delivery.\nManage routine maintenance schedules to meet contractual obligations and performance targets.\nSupport repair sales and business growth opportunities within your area.\nOrder parts, raise purchase orders and manage receipt of equipment as required.\nMinimize equipment downtime through effective planning and proactive parts management.\nBuild and maintain strong customer relationships.\nConduct field audits and ensure compliance with safety and quality standards.\nRespond promptly to customer enquiries and service requests.\nAttend customer meetings and provide technical advice when required.\nSupport consultants with site inspections, tender walkthroughs and technical reporting.\nAssist Sales teams with service Repairs, Modernization projects and New Equipment opportunities.\nTo be successful in this role, you will have\nA current Queensland Electrical license and driver's license with a good driving history.\nTrade qualifications as an Electrician, Fitter or Mechanic, with electronics experience is preferred\nAble to perform technical troubleshooting and problem-solving with ease\nSound IT skills and experience using digital systems and reporting tools.\nPossess commercial awareness and the ability to identify customer opportunities.\nGood written and verbal communication skills.\nExperience managing work activities from planning through to completion.\nEnjoy relationship-building, influencing and is committed to safety.\nCan work well in a team or with minimum supervision\nTake the next step in your career with Otis and help us continue to move people safely and efficiently every day.\nApply now and help us build what's next.\nIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.\nOtis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.\nYou may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.\nWhen you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.\nWe provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.\nToday, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.\nBecome a part of the Otis team and help us #Buildwhatsnext!\nOtis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .\nPrivacy Policy and Terms:\nClick on this link to read the Policy and Terms","description_format":"text","description_chars":5802,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-11-01T15:46:12Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-02T03:33:01Z"},"pay":null,"html_url":"https://alion.io/job/otis-local-representative-service-lismore","json_url":"https://alion.io/job/otis-local-representative-service-lismore.json","meta":{"generated_at":"2026-11-02T03:33:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5348,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6291},"rest":"https://alion.io/mcp/rest/get_company?id=6291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fotis-local-representative-service-lismore"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fotis-local-representative-service-lismore"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fotis-local-representative-service-lismore"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/otis-local-representative-service-lismore\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fotis-local-representative-service-lismore"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3588891}},{"tool":"search_jobs","arguments":{"company":"otis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3588891},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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