{"id":1663688,"url":"https://alion.io/job/otter-ai-engineering-director-infrastructure","title":"Engineering Director, Infrastructure","company":{"id":4466,"name":"Otter.ai","domain":"otter.ai","url":"https://alion.io/company/otter-ai","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":62,"open_postings":19,"ghost_share":0.632,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":244000,"max":313000,"currency":"USD","period":"year","gross":null,"usd_annual":313000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EC2","optional":false},{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"MySQL","optional":false},{"name":"Terraform","optional":false},{"name":"Django","optional":true},{"name":"FastAPI","optional":true},{"name":"Python","optional":true},{"name":"WebSockets","optional":true}],"status":"live","first_seen_at":"2026-10-01T23:17:28Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-02T04:59:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the Role\nOtter.ai is seeking a Director of Engineering, Infrastructure to lead the teams that power our products at scale. This leader will own our cloud infrastructure, CI/CD, DevOps, site reliability practices, and production operations.\nThis is a hands-on, high-impact leadership role for someone who can set infrastructure strategy while going deep on critical technical and operational challenges. You will partner closely with Product, Product Engineering, AI/ML, Security, and Finance to deliver a platform that is reliable, scalable, secure, developer-friendly, and cost-efficient.\nYour Impact\nOwn the architecture and operation of cloud, compute, networking, database, production, and AI inference infrastructure.\nTranslate business and product plans into infrastructure roadmaps, capacity requirements, staffing plans, and investment decisions.\nEnsure production infrastructure is reliable, scalable, secure, performant, and cost-efficient.\nEstablish infrastructure metrics, engineering standards, observability, and clear accountability, proactively surfacing risks and opportunities.\nImprove developer velocity through automation, CI/CD, and self-service tooling.\nStrengthen incident response, disaster recovery, and business continuity practices.\nPartner with AI/ML teams to optimize inference performance, reliability, resource utilization, and cost.\nEmbed access control, compliance, and risk management into infrastructure architecture and operations.\nRecruit, develop, and lead a high-performing infrastructure engineering organization as a technically credible player-coach.\nCommunicate infrastructure priorities, risks, investments, and tradeoffs clearly to the executive team, and partner with Engineering and Finance on cost and capacity decisions.\nWhat We’re Looking For\nBachelor’s degree or higher in Computer Science or a related technical field.\n10+ years of software development or engineering experience, including 4+ years of engineering management experience.\nSignificant experience leading infrastructure, DevOps, SRE, or platform teams responsible for production systems at scale.\nDeep experience designing and operating highly available, fault-tolerant distributed systems.\nStrong knowledge of AWS and cloud-native infrastructure, including Kubernetes/EKS, EC2, Auto Scaling Groups, load balancing, networking, storage, IAM, monitoring, and infrastructure-as-code technologies such as Terraform.\nDeep understanding of MySQL operations, including performance, replication, clustering, backup, and disaster recovery.\nStrong knowledge of asynchronous architectures, including message queues, worker systems, retries, idempotency, and failure recovery.\nExperience building strong production reliability practices, including observability, incident management, on-call operations, disaster recovery, multi-region architectures, and zero-downtime migrations.\nA track record of materially improving cloud efficiency and infrastructure unit economics without compromising reliability or performance.\nExperience operating latency-sensitive, high-throughput AI inference workloads in production; GPU inference optimization experience is a plus.\nExperience scaling infrastructure to support rapid product and customer growth, including both self-serve products and enterprise customers with demanding security, reliability, and compliance requirements.\nAbility to move effectively between architecture, operational data, financial analysis, organizational design, and executive communication, with strong cross-functional influence.\nAbility to use AI-assisted engineering and operational tools to improve team productivity, incident response, diagnostics, and infrastructure management.\nFamiliarity with relevant application technologies such as Python, Django, FastAPI, and WebSockets.\nAbout Otter.ai \nWe are in the business of shaping the future of work. Our mission is to make conversations more valuable.\nWith over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.\nOtter.ai is an equal opportunity employer. We proudly celebrate diversity and are dedicated to inclusivity.\n*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.\nSalary range\nSalary Range: $244,000 to $313,000 USD per year.\nThis salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.","description_format":"text","description_chars":5301,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Office & Productivity Software","Speech & Audio AI","Transcription Services"],"lifecycle":[{"event":"open","at":"2026-10-02T04:59:36Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":313000,"is_top_pay":true},"html_url":"https://alion.io/job/otter-ai-engineering-director-infrastructure","json_url":"https://alion.io/job/otter-ai-engineering-director-infrastructure.json","meta":{"generated_at":"2026-10-03T04:26:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4708,"day_limit":5000,"remaining_today":292,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}