{"id":1248246,"url":"https://alion.io/job/otter-ai-software-engineer-ai-agent-llm-2","title":"Software Engineer, AI Agent & LLM","company":{"id":4466,"name":"Otter.ai","domain":"otter.ai","url":"https://alion.io/company/otter-ai","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":62,"open_postings":19,"ghost_share":0.632,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":182000,"max_usd":342000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":451},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-07-22T21:29:06Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-18T07:20:27Z","board_verified":true,"closed_at":null,"days_open":87,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":87},"description":"The Opportunity\nWe are looking for an AI Agent & LLM Engineer who combines strong software engineering capabilities with a deep focus on AI quality. You will help build and improve the AI systems behind Otter’s conversational knowledge engine and AI Chat, spanning user-facing agent experiences, evaluation systems, and the shared platform required to operate them reliably at scale.\nThis is a hands-on role for someone who can move from an ambiguous product problem to a working production solution, define how quality should be measured, and drive improvements across services, models, and user experience.\nYour Impact\nBuild AI-agent experiences for Otter AI Chat that help users reason over conversations, retrieve knowledge, and complete complex tasks.\nAdvance Otter’s conversational knowledge engine through better knowledge extraction, annotation, and indexing.\nDevelop robust evaluation datasets, automated graders, regression tests, and release gates for AI quality.\nDiagnose failures across models, prompts, retrieval, tools, data pipelines, backend services, and product workflows.\nBuild shared agent infrastructure for orchestration, tracing, debugging, retries, sandboxed execution, and observability.\nImprove task completion, correctness, groundedness, reliability, latency, and cost.\nTurn production traces, customer feedback, and usage signals into measurable product and model improvements.\nCollaborate across AI, product, infrastructure, data, security, and application teams to deliver end-to-end capabilities.\nWe're looking for someone who\nHas 3+ years of AI Agent engineering, machine learning engineering, or related experience.\nBrings strong backend or distributed-systems engineering skills.\nHas hands-on experience building and shipping AI-agent or LLM-powered products.\nHas a strong focus on AI quality and experience evaluating nondeterministic systems.\nCan use data, traces, logs, and qualitative examples to identify and resolve complex failures.\nWorks effectively across services, technical domains, and organizational boundaries.\nCombines strong product judgment with rigorous engineering and evaluation practices.\nOperates with high agency, strong ownership, and a bias toward action.\nCan take ambiguous problems from initial exploration through production launch and continuous improvement.\nDemonstrated ability to use coding agents effectively while rigorously reviewing and controlling the quality of their output is a plus.\nAbout Otter.ai\nWe are in the business of shaping the future of work. Our mission is to make conversations more valuable.\nWith over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.\nOtter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. \nAccessibility & Accommodations \nOtter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact  at least 3 business days before your interview.\n\n*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.\nSalary range\nSalary Range: $155,000 to $185,000 USD per year\nThis salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent based on several factors. Our base salary is just one component of our comprehensive total rewards package.","description_format":"text","description_chars":4394,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Office & Productivity Software","Speech & Audio AI","Transcription Services"],"lifecycle":[{"event":"open","at":"2026-09-25T18:10:52Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 36 · green card filings: 4","filings_12m":36,"filings_prev_12m":24,"green_card_filings_12m":4,"median_offered_wage_usd":189000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":32}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.221,"p_room":0.28,"age_days":86,"expected_fill_days":30,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/otter-ai-software-engineer-ai-agent-llm-2","json_url":"https://alion.io/job/otter-ai-software-engineer-ai-agent-llm-2.json","meta":{"generated_at":"2026-10-18T09:20:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13918,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4466},"rest":"https://alion.io/mcp/rest/get_company?id=4466"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fotter-ai-software-engineer-ai-agent-llm-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fotter-ai-software-engineer-ai-agent-llm-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fotter-ai-software-engineer-ai-agent-llm-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/otter-ai-software-engineer-ai-agent-llm-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fotter-ai-software-engineer-ai-agent-llm-2"}]}