{"id":1248226,"url":"https://alion.io/job/otter-ai-staff-software-engineer-backend-product","title":"Staff Software Engineer, Backend (Product)","company":{"id":4466,"name":"Otter.ai","domain":"otter.ai","url":"https://alion.io/company/otter-ai","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0.333,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":113,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":210000,"max":275000,"currency":"USD","period":"year","gross":null,"usd_annual":275000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM","optional":true},{"name":"RAG","optional":true}],"status":"live","first_seen_at":"2025-04-15T20:26:11Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-24T21:44:01Z","board_verified":true,"closed_at":null,"days_open":557,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":556},"description":"The Opportunity\nWe’re building the next generation of AI-native product experiences, where conversations turn directly into outcomes. As a Staff Software Engineer on our Product teams, you’ll define how these capabilities are translated into scalable systems and cohesive product experiences.\nYou’ll operate across the full lifecycle of AI-driven features-from data ingestion and model orchestration to output structuring and delivery into user-facing product surfaces-but at a systems level. This includes shaping the architecture behind generation pipelines, defining how AI outputs are structured and persisted, and ensuring these systems are reliable, performant, and adaptable as both product requirements and underlying models evolve.\nThis role goes beyond individual features. You’ll drive technical direction across product areas, aligning product, AI, and infrastructure teams on how to build AI-native systems that scale. You’ll help define patterns for how we evaluate, iterate on, and continuously improve AI-driven experiences, turning ambiguous opportunities into clear systems and execution plans.\nYou’ll partner closely with product, design, and AI teams to identify high-leverage opportunities, prototype new approaches, and guide them into production-shaping both the product experience and the underlying systems that power it.\nYour Impact\n Define system architecture for AI-native product surfacesDesign foundational systems (generation pipelines, data models, evaluation frameworks) that power multiple product areas.\n\nDrive cross-team technical strategyLead initiatives that span product, AI, and infrastructure teams, ensuring alignment on architecture and execution.\n\nEstablish best practices for AI product engineeringSet standards for how we build with AI-covering areas like evaluation, reliability, iteration loops, and system design.\n\nTranslate ambiguity into scalable systems and product directionTake loosely defined opportunities and turn them into clear technical approaches and execution plans.\n\nRaise the bar across the organizationInfluence engineering quality, system design, and product thinking beyond your immediate team.\n\nShape how AI accelerates engineering velocityDrive adoption and best practices for AI-assisted development, improving how teams design, build, and iterate on product.\n\nWe're looking for someone who\nHas 10+ years of experience building and scaling complex systems\nHas a strong track record of owning technical and product direction for large or ambiguous problem spaces\nDemonstrates deep expertise in system design, especially in data-intensive or distributed systems\nHas experience leading cross-team initiatives and influencing without direct authority\nBrings strong product intuition and can balance user experience, system constraints, and business impact\nIs comfortable operating at a high level of ambiguity and defining both the problem and the solution\nNice to haves\nExperience building or experimenting with LLM-powered features (prompting, evaluation, RAG, etc.)\nExperience designing systems that balance latency, cost, and quality\nExposure to user feedback loops, experimentation, or evaluation frameworks\nAbout Otter.ai \nWe are in the business of shaping the future of work. Our mission is to make conversations more valuable.\nWith over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.\nOtter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. \nAccessibility & Accommodations\nOtter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact  at least 3 business days before your interview.\n*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.\nSalary range\nSalary Range: $210,000 to $275,000 USD per year.\nThis salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.","description_format":"text","description_chars":5106,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Office & Productivity Software","Speech & Audio AI","Transcription Services"],"lifecycle":[{"event":"open","at":"2026-09-25T18:10:52Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 36 · green card filings: 4","filings_12m":36,"filings_prev_12m":24,"green_card_filings_12m":4,"median_offered_wage_usd":189000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":25}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.282,"p_room":0.28,"age_days":556,"expected_fill_days":113,"reasons":["conf:3","velocity","ghost","win:tail","crowd:"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":275000,"is_top_pay":true},"html_url":"https://alion.io/job/otter-ai-staff-software-engineer-backend-product","json_url":"https://alion.io/job/otter-ai-staff-software-engineer-backend-product.json","meta":{"generated_at":"2026-10-24T22:33:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33137,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4466},"rest":"https://alion.io/mcp/rest/get_company?id=4466"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fotter-ai-staff-software-engineer-backend-product"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fotter-ai-staff-software-engineer-backend-product"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fotter-ai-staff-software-engineer-backend-product"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/otter-ai-staff-software-engineer-backend-product\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fotter-ai-staff-software-engineer-backend-product"}]}