{"id":2526879,"url":"https://alion.io/job/otter-sales-development-representative","title":"Sales Development Representative","company":{"id":179684,"name":"Otter","domain":"tryotter.com","url":"https://alion.io/company/otter-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-19T19:43:59Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-14T19:24:06Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"Who we are \nIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.\nWhat you’ll do\nAs a Sales Development Representative at Otter, you'll be responsible for identifying, reaching out to, and qualifying potential restaurant customers through outbound prospecting. You will use strategic outreach and modern sales tactics to generate qualified opportunities for our Account Executive team, serving as the first point of contact in growing Otter’s customer base. Before taking on your responsibilities, you will participate in our 30-day onboarding program to master our product suite and cold-outreach methodologies.\nResponsibilities\nBe the expert on Otter’s suite of products, leveraging your customer obsession and market knowledge to engage prospective restaurant owners.\nExecute high-volume outbound prospecting campaigns (phone, email, and social outreach) to identify key decision-makers.\nMeet and exceed activity and pipeline KPIs, including a minimum of 80 outbound touchpoints daily to restaurant owners across North America.\nQualify inbound and outbound leads based on fit, budget, and authority before handing them off to the AE team.\nMaintain accurate records of prospect interactions, stage updates, and lead notes in our CRM.\nWhat we’re looking for\n1-3 years of experience in sales development, lead prospecting, or high-volume outreach.\nStrong work ethic and persistence, with a track record of meeting or exceeding activity targets.\nExcellent phone presence, active listening, and objection-handling skills to engage busy restaurant operators.\nA target-driven mindset focused on consistent daily, weekly, and monthly activity metrics.\nExceptional written and verbal communication skills, with a consultative approach to uncovering prospect needs.\nWhy join us \nDemand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.\nChanging the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. \nCollaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.\nWhat else you need to know \nThis role is based in our Bogotá office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. \nReady to join us as we serve those who serve others? \n#LI-Onsite","description_format":"text","description_chars":3257,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems"],"lifecycle":[{"event":"open","at":"2026-10-14T12:24:55Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.367,"p_room":0.28,"age_days":56,"expected_fill_days":17,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-10-14T20:32:40Z"},"pay":null,"html_url":"https://alion.io/job/otter-sales-development-representative","json_url":"https://alion.io/job/otter-sales-development-representative.json","meta":{"generated_at":"2026-10-14T20:32:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27318,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179684},"rest":"https://alion.io/mcp/rest/get_company?id=179684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fotter-sales-development-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fotter-sales-development-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fotter-sales-development-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/otter-sales-development-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fotter-sales-development-representative"}]}