{"id":2526945,"url":"https://alion.io/job/otter-staff-software-engineer-menu-platform","title":"Staff Software Engineer - Menu Platform","company":{"id":179684,"name":"Otter","domain":"tryotter.com","url":"https://alion.io/company/otter-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":70,"open_postings":20,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":200000,"max_usd":372000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1500},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Agile","optional":false},{"name":"Java","optional":false}],"status":"live","first_seen_at":"2026-05-07T17:09:32Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-27T12:21:04Z","board_verified":true,"closed_at":null,"days_open":172,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":172},"description":"Who we are \nIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.\nWhat you’ll do\nOur Menu Platform (featured on our tech blog) is the central hub for comprehensive menu management. It streamlines operations, enhances the customer experience, and provides a single source of truth for menus across online delivery channels such as DoorDash, Uber Eats, Grubhub, etc., and Point-of-Sale (POS) systems such as Square, Toast, Clover, NCR, etc.\nKey capabilities include real-time menu updates, channel-specific availability, pricing and tax configuration, ingredients and SKU management, bundling and promotions, A/B testing, and automated syncing between POS and delivery channels. For more information, please visit our help center.\nWith 99.99% platform availability and 150K+ restaurants, our platform is a critical infrastructure for restaurants worldwide.\nAs a backend-focused Software Engineer, you will help advance this high-scale, high-impact platform. You will:\nBuild data-driven features that power dynamic menu operations.\nContribute to planning and strategy for tools and internal platforms.\nDesign, implement, and test backend services using agile practices.\nCollaborate cross-functionally with engineering, product, and support teams.\nWrite, debug, and maintain high-quality code across multiple projects.\nArchitect scalable systems capable of supporting large, distributed workloads.\nImprove platform reliability, performance, and developer experience.\nChampion innovation and continuously explore new technologies and approaches.\nWhat we’re looking for\nEducation: Bachelor’s degree in Computer Science or equivalent experience is required.\nExperience: 4+ years of professional software engineering experience.\nTechnical Mastery:\nStrong background in building scalable and reliable distributed systems\nExperience building large-scale, high-traffic applications\nProficiency in Java and modern backend development practices\nArchitectural Skills: Ability to design new systems from scratch and evolve existing architectures.\nImpact Orientation: Demonstrated track record of meaningful, high-quality contributions.\nCommunication: Clear communicator capable of partnering with both technical and non-technical stakeholders.\nWhy join us \nDemand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.\nChanging the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. \nCollaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.\nWhat else you need to know \nThis role is based in our Mountain View office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.\nThe base starting rate for this role is$224,000 - $284,000 per year.\nActual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.\nBase salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.\nBenefits Summary (USA Full-Time Exempt Employees):\nMedical, dental, and vision insurance (multiple plans, incl. HSA options).\nCompany-paid life and disability insurance (short- and long-term).\nVoluntary insurance: accident, critical illness, hospital indemnity.\nOptional supplemental life insurance for self, spouse, and children.\nPet insurance discount.\n401(k).\nHealth Savings Account (HSA)\nFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)\nTime Off policies:\nDiscretionary vacation days\n8 paid holidays per year\nPaid sick time\nPaid Bereavement leave\nPaid Parental Leave\nBenefits are subject to change at the company's discretion.\nAtoms accepts applications on an ongoing basis.\nReady to join us as we serve those who serve others? \n#LI-Onsite","description_format":"text","description_chars":4768,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems"],"lifecycle":[{"event":"open","at":"2026-10-14T12:24:55Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.279,"p_room":0.28,"age_days":172,"expected_fill_days":31,"reasons":["conf:2","stale_co","velocity","ghost","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/otter-staff-software-engineer-menu-platform","json_url":"https://alion.io/job/otter-staff-software-engineer-menu-platform.json","meta":{"generated_at":"2026-10-27T15:02:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3828,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179684},"rest":"https://alion.io/mcp/rest/get_company?id=179684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fotter-staff-software-engineer-menu-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fotter-staff-software-engineer-menu-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fotter-staff-software-engineer-menu-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/otter-staff-software-engineer-menu-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fotter-staff-software-engineer-menu-platform"}]}