{"id":2596389,"url":"https://alion.io/job/oupblog-marketing-operations-assistant","title":"Marketing Operations Assistant","company":{"id":36303,"name":"Oxford University Press","domain":"oup.com","url":"https://alion.io/company/oupblog","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":90,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0.25,"time_to_fill_p50_days":23,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-13T07:16:15Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Job Title\nTitle: Marketing Operations Assistant\nDepartment: Academic Marketing Operations\nLocation: Noida, Sector 62\nAbout the Role\nIntroduction\nOxford University Press is looking for a Marketing Operations Assistant to join our Academic Marketing team. This is an excellent opportunity for someone looking to further develop their career within a collaborative and globally respected publishing organisation. Working as part of the Marketing Operations team, you will play a key role in helping bring OUP products to market efficiently while supporting important relationships with authors, institutions, partners, and internal stakeholders.\nThis role offers broad exposure to marketing operations, publishing processes, product information management, author engagement, sales support, and administrative coordination. It is an ideal opportunity for someone who enjoys working across teams, managing multiple priorities, and contributing to initiatives that support the visibility and success of academic publishing.\nOpportunity\nAs a Marketing Operations Assistant, you will support a wide range of operational and administrative activities that enable the Academic Marketing team to achieve its objectives. Key responsibilities include:\nMarketing Administration & Gratis Copy Management\nAdminister and maintain records relating to the distribution of review, complimentary, and incentive copies.\nEvaluate and process requests for review copies from academic journals and specialist media.\nCoordinate the fulfilment and central recording of approved requests.\nSupport the administration of award and prize nominations, including issuing complimentary copies where required.\nMaintain records of award submissions and outcomes.\nProduce reports and statistics on the volume and value of complimentary copies distributed.\nProduct Information Management\nMaintain and enhance product information within OUP's marketing systems and databases.\nEnsure product information remains accurate, current, and optimised for discoverability and market impact.\nRespond to internal and external queries relating to product presentation on public websites.\nCoordinate and implement corrections and updates in a timely manner.\nSales Collateral & Market Support\nCreate and distribute sales collateral, including catalogues, sales sheets, and other promotional materials.\nSupport Academic Sales teams by providing information on forthcoming publications.\nCoordinate processes relating to the inclusion of OUP products in third-party print and digital catalogues.\nCo-operative Marketing Administration\nSupport the execution of co-operative marketing initiatives with external partners.\nAdminister marketing spend and process payments associated with co-op campaigns.\nMonitor, track, and report campaign costs in line with budgets and agreed objectives.\nAuthor Communications\nManage shared inboxes and triage incoming communications from current and prospective authors.\nRespond to standard enquiries using approved templates and processes.\nEscalate complex issues to the appropriate teams.\nCreate and distribute promotional materials that authors can use to support their own marketing activities.\nGeneral Marketing Operations Support\nProvide administrative support for activities centralised within the Marketing Operations team.\nAssist with the implementation of new processes and responsibilities as directed by the Team Leader, Marketing Operations.\nDocument processes and procedures to support operational consistency and business continuity.\nImpact of the Role\nThis role is critical in ensuring the smooth execution of marketing operations across the Academic division. By maintaining accurate product information, supporting marketing campaigns, facilitating author engagement, and providing operational support to key stakeholders, the Marketing Operations Assistant helps improve the visibility, accessibility, and success of OUP publications while contributing to efficient team operations.\nAbout You\nEssential Criteria\nAttributes\nApproachable and collaborative.\nStrong team player.\nFlexible and adaptable.\nIT literate.\nStrong written and verbal communication skills.\nEffective time management and organisational skills.\nSkills & Knowledge\nAbility to adapt quickly to changing priorities and manage varied workloads.\nStrong prioritisation and workload management skills.\nAbility to work efficiently and accurately to deadlines.\nClear, concise, and professional written communication.\nAbility to adapt communication style to different audiences.\nComfortable working within a team environment and maintaining composure under pressure.\nAbility to support and guide others on straightforward processes and tasks.\nEducation & Qualifications\nEducated to A-Level/BTEC standard or equivalent.\nCIM Level 3 qualification or higher would be advantageous.\nExperience\nMinimum of 6 months' experience in a professional working environment, ideally within an office-based team setting.\nIntermediate IT skills, including proficiency in Microsoft Office applications.\nGood working knowledge of Microsoft Excel.\nPrevious customer service experience, either internal or external facing, would be beneficial.\nKey Stakeholders\nInternal\nMarketing\nEditorial\nSales\nMarketing Shared Services\nDesign\nOperations and Technology\nFulfilment\nExternal\nAuthors\nResearch Institutions\nJournal Societies\nAward Administrators\nSpecialist Media\nRetailers\nQueries\nPlease contact  with any queries relating to this role. 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