{"id":2039865,"url":"https://alion.io/job/our-affiliates-include-consumer-financial-services-llc-hr-programs-partner-specialist","title":"HR Programs Partner-Specialist","company":{"id":2343248,"name":"Sunward Federal Credit Union","domain":"gosunward.org","url":"https://alion.io/company/gosunward","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-27T05:46:45Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Albuquerque, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64275,"max":80344,"currency":"USD","period":"year","gross":null,"usd_annual":80344},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"closed","first_seen_at":"2026-10-07T16:20:59Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T02:33:17Z","board_verified":false,"closed_at":"2026-10-28T02:33:17Z","days_open":20,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":19},"description":"Description\nSummary\nThe HR Programs Partner administers Sunward’s performance management cycle and owns leave administration and employee movement, interpreting and applying HR practices and employment law to resolve routine to moderately complex issues independently.\nWorking under general guidance from the Director, Talent & Performance Management, this role exercises independent judgment and discretion on matters of significance, including leave eligibility determinations, FMLA designations, accommodation recommendations, and policy interpretation for managers. This role escalates the highest-risk or precedent-setting situations. The role also supports succession planning and leadership development by preparing leaders, delivering training, and following through on outcomes.\nThis role is a strategic partner to the managers it supports, helping them connect individual people decisions to Sunward’s broader deliverables. It brings a growth mindset to the work, treating every performance cycle, leave case, and talent conversation as a chance to improve how Sunward does it.\nSuccess in this role requires sound judgment, discretion with confidential information, and the ability to manage competing priorities across multiple HR functions.\nEssential Functions:\nPerformance Management\nAdminister the performance cycle within the approved framework and timeline: launch each phase, monitor progress, and keep goal setting, check-ins, and year-end reviews on schedule.\nServe as the first point of contact and strategic partner to managers during the cycle, resolving questions on process, content, and appraisal quality.\nCoach managers on writing clear, specific, and defensible feedback, and translating department priorities into measurable deliverables their teams can act on. \nReview submitted appraisals for completeness, consistency, and appropriate performance language. Resolve routine issues directly with managers and escalate rating concerns, potential bias, and calibration questions.\nIdentify patterns across the cycle, including missing documentation, inflated ratings, and vague goals, and bring them forward with recommended fixes.\nRecommend refinements to forms, timelines, and job aids based on what each cycle surfaces.\nSupport performance improvement plans in partnership with Employee Relations, advising managers on process and documentation.\nSuccession & Talent Planning\nPartner with managers to maintain the critical role list and keep succession and readiness data current and accurate, surfacing the capability gaps that put a critical role at risk.\nPrepare readiness data and successor timelines for talent review conversations, and ensure leaders are prepared.\nDocument talent review outcomes and follow through on the development actions leaders commit to.\nMaintain the career path and internal mobility documentation that shows employees what growth looks like at Sunward. \nLeadership Development\nBuild participant materials, slides, handouts, and workbooks in partnership with the Director and the Learning & Development team. \nCompile participation and feedback data, identify the themes worth acting on, and recommend adjustments to session materials.\nKeep the leadership hub resource library up to date and prepare communications.\nLeave & Accommodation Management\nOwn the leave process end to end: FMLA, short-term disability, personal leaves, and military leave, deciding routine cases independently and escalating denials and higher-risk matters.\nDetermine eligibility, designate leave, and decide return-to-work timing, guiding employees through the process with clarity and care, including those who do not qualify for FMLA. \nSend required notices within legally mandated timeframes and maintain accurate case tracking. \nLead the ADA interactive process and recommend accommodations, partnering with Employee Relations. \nDirect Payroll on leave-related pay and accrual treatment.\nEmployee Movement & Job Changes\nAdvise managers on the timing, sequencing, and communication of promotions, transfers, lateral moves, and title changes. \nPartner with Compensation on pay decisions for job changes and recommend the approach where the situation is not covered by an existing structure.\nOwn separations end to end: conduct exit interviews, read the trends worth acting on, and bring recommendations forward.\nHR Team & Process Improvement\nResolve escalated employee and manager questions related to performance, leave, and job changes, interpreting policy to reach the answer and escalating anything precedent-setting.\nOwn, document, and revise the standard operating procedures for the processes this role runs, testing improvements and measuring whether they worked.\nContribute to HR initiatives such as engagement work, new technology rollouts, and cross-department projects. \nPerform other duties as assigned. \nQualifications\nExperience\nTwo to four years of progressive, programmatic HR experience, with hands-on work in performance management administration, HR program support, or leave administration. \nExperience with HRIS (Paylocity a plus). \nPractical experience using AI tools for everyday work such as drafting, summarizing, or organizing information, and the judgment to keep confidential employee information out of them. \nCredit union or financial services experience is a plus, not a requirement. \nEducation\nBachelor's degree in human resources, business administration, or a related field. Equivalent experience will be considered. \nPHR, SHRM-CP, or similar certification preferred. \nKnowledge\nWorking knowledge of employment law, including FMLA, ADA, and USERRA, and the judgment to apply it in real situations. \nSkills/Abilities\nStraightforward communicator who can explain a process clearly to someone hearing it for the first time. \nComfortable working with leaders at every level, answering questions directly and knowing when to escalate. \nDetail-oriented, the kind of person who catches a missing signature or an inconsistent date before anyone else does. \nDiscreet with confidential information, always. \nOrganized under pressure, able to move between a leave case, a training roster, and a talent review packet in the same afternoon. \nStrong Excel skills\nGrowth mindset. Curious and improvement-minded, more interested in building the better process than defending the current one, and open to feedback.\nPhysical Requirements/Work Environment\nHybrid work schedule, with regular in-office presence required to support in-person employee and leader interactions and maintain access to confidential records and systems.\nStandard indoor office environment with moderate noise levels; standard business hours with occasional flexibility needed to meet deadlines.\nAbility to communicate clearly in person, by phone, and virtually with employees and leaders at all levels, including sensitive conversations.\nRegular use of a computer, keyboard, and phone, with visual acuity sufficient to review documents, data, and system screens for extended periods.\nPrimarily sedentary office work; requires sitting for extended periods at a desk and computer workstation.\nOccasional travel between Sunward locations for in-person meetings.\nRegular handling of confidential employee information, requiring discretion in a shared office workspace.\nOccasional lifting and carrying of files, binders, or other materials up to 15lbs.\nSalary Description\n$64,275.00 to $80,344.00 salary (DOE)","description_format":"text","description_chars":7434,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-07T17:30:41Z"},{"event":"close","at":"2026-10-21T23:30:59Z"},{"event":"reopen","at":"2026-10-23T23:53:04Z"},{"event":"close","at":"2026-10-28T02:33:17Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":80344,"is_top_pay":true},"html_url":"https://alion.io/job/our-affiliates-include-consumer-financial-services-llc-hr-programs-partner-specialist","json_url":"https://alion.io/job/our-affiliates-include-consumer-financial-services-llc-hr-programs-partner-specialist.json","meta":{"generated_at":"2026-10-28T03:31:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4681,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2343248},"rest":"https://alion.io/mcp/rest/get_company?id=2343248"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Four-affiliates-include-consumer-financial-services-llc-hr-programs-partner-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Four-affiliates-include-consumer-financial-services-llc-hr-programs-partner-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Four-affiliates-include-consumer-financial-services-llc-hr-programs-partner-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/our-affiliates-include-consumer-financial-services-llc-hr-programs-partner-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Four-affiliates-include-consumer-financial-services-llc-hr-programs-partner-specialist"}]}