{"id":1506844,"url":"https://alion.io/job/outerlimit-it-administrator-microsoft-365","title":"IT Administrator (Microsoft 365)","company":{"id":3799759,"name":"Outerlimit","domain":"outerlimit.com","url":"https://alion.io/company/outerlimit","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45000,"max":50000,"currency":"GBP","period":"year","gross":null,"usd_annual":66146},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"PowerShell","optional":false},{"name":"Push Notifications","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"SOC 2","optional":false},{"name":"Windows","optional":false},{"name":"Crowdstrike","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"ISO 27001","optional":true},{"name":"ITSM","optional":true},{"name":"Microsoft Defender","optional":true},{"name":"VPN","optional":true},{"name":"Wi-Fi","optional":true}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-03T00:58:30Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About the role\nWe're looking for a hands-on IT Administrator to keep our Microsoft 365 environment secure and our people productive. You'll support a hybrid team across London and remote locations, on both Windows and macOS devices.\nDay to day, you'll look after user accounts and access, Exchange Online, device management through Intune and Apple Business Manager, and first- and second-line support. You'll work closely with the wider IT function on security, compliance and process improvement.\nThis role suits someone with a solid Microsoft 365 grounding who wants to grow. We'll support your learning, including Microsoft certifications.\nKey responsibilities\nMicrosoft 365 administration\nManage the Microsoft 365 tenant: users, groups, licences and admin roles\nAdminister Teams, SharePoint Online and OneDrive, including permissions, sites and sharing policies\nMonitor service health, message centre updates and upcoming changes, and assess impact on users\nExchange Online\nManage mailboxes, shared mailboxes, distribution lists and calendar resources\nConfigure mail flow rules, connectors and retention policies\nSupport email security, including anti-spam and anti-phishing policies and SPF, DKIM and DMARC\nInvestigate delivery issues using message trace and quarantine\nAzure / Microsoft Entra ID\nManage identities, security groups and guest access in Entra ID\nMaintain Conditional Access policies, MFA and self-service password reset\nSupport app registrations, enterprise applications and single sign-on (SSO) integrations\nReview sign-in and audit logs to spot and resolve access issues\nIntune and Apple Business Manager\nEnrol and manage Windows and macOS devices through Intune, including Windows Autopilot\nManage Apple devices through Apple Business Manager and Automated Device Enrolment\nMaintain APNs certificates, ABM tokens and Volume Purchase Program (VPP) apps\nBuild and maintain compliance policies, configuration profiles and app deployments\nCentrally manage patching and OS updates across the device fleet\nUser support\nProvide first- and second-line support to a hybrid team, in person and remotely\nLog, prioritise and resolve tickets within agreed service levels\nRun joiner, mover and leaver processes, including device builds and account provisioning\nWrite clear knowledge base articles and user guides\nSecurity, compliance and improvement\nSupport security and compliance frameworks such as SOC 2 and Cyber Essentials Plus\nKeep IT asset records and documentation accurate and up to date\nAutomate repetitive tasks with PowerShell or Microsoft Graph where possible\nSuggest and implement improvements to tools, processes and the user experience\nEssential skills and experience\n2+ years in an IT support, service desk or systems administration role\nHands-on Microsoft 365 administration, including Teams, SharePoint and OneDrive\nSolid Exchange Online experience: mailboxes, mail flow and troubleshooting\nWorking knowledge of Azure / Entra ID: users, groups, MFA and Conditional Access\nExperience managing devices with Microsoft Intune\nExperience with Apple Business Manager and managing macOS or iOS devices\nComfortable supporting both Windows and macOS users\nExperience supporting a hybrid or remote workforce\nFamiliar with a ticketing system and working to service levels\nClear communicator who can explain technical issues to non-technical colleagues\nRight to work in the UK\nDesirable skills and certifications\nMicrosoft certifications such as MS-102 (Microsoft 365 Administrator), MD-102 (Endpoint Administrator) or AZ-104 (Azure Administrator)\nPowerShell scripting or Microsoft Graph for automation\nWindows Autopilot deployment experience\nExposure to endpoint security tools such as CrowdStrike Falcon or Microsoft Defender\nExperience with Freshservice or a similar ITSM platform\nExperience with compliance and security tools such as Drata, & Aikido advantageous\nAwareness of SOC 2, Cyber Essentials Plus or ISO 27001\nUnderstanding of email authentication (SPF, DKIM, DMARC)\nBasic networking knowledge: DNS, DHCP, Wi-Fi and VPN\nAbout you\nYou're curious, keen to learn and happy to take ownership. Our four values describe the person we're looking for:\nSeek the truth:you get to the root cause instead of settling for a quick workaround\nWe own it:you see issues through to resolution and keep users updated along the way\nNever complacent:you keep your skills current and look for ways to improve how we work\nDo the right thing:you treat security, data and people's trust with care\nYou'll also be organised, patient and friendly, whether you're helping someone at their desk or over a Teams call.\nWhat we offer\nSalary of £45,000-50,000, depending on experience\nHybrid working, with 2 days+ in our London office in King's Cross\n25 days' annual leave plus bank holidays\nFunded Microsoft certifications and dedicated learning time\nPension, private healthcare and other benefits\nA modern, cloud-first Microsoft environment to learn and grow in","description_format":"text","description_chars":4958,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents","Cybersecurity AI"],"lifecycle":[{"event":"open","at":"2026-09-30T06:07:29Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":35,"reasons":["conf:1","win:early"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":66146,"is_top_pay":false},"html_url":"https://alion.io/job/outerlimit-it-administrator-microsoft-365","json_url":"https://alion.io/job/outerlimit-it-administrator-microsoft-365.json","meta":{"generated_at":"2026-10-03T04:21:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4558,"day_limit":5000,"remaining_today":442,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}