{"id":1220992,"url":"https://alion.io/job/outforce-workforce-coordinator","title":"Workforce Coordinator","company":{"id":3775715,"name":"OutForce","domain":"outforce.com.ph","url":"https://alion.io/company/outforce","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":29000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":930},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-05-14T00:00:00Z","employer_posted_date":"2026-05-14","last_verified_at":"2026-10-01T17:21:51Z","board_verified":true,"closed_at":null,"days_open":141,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":140},"description":"Position Summary The Workforce Coordinator is an Associate Manager-level role responsible for coordinating and enhancing Workforce Management (WFM) practices across multiple sites. This role is pivotal in driving operational efficiency through effective workforce planning, data-driven insights, and strong cross-functional collaboration. The position leads workforce analytics and supports forecasting and scheduling processes, ensuring optimal resource allocation and service delivery. It also plays a key role in coaching and developing WFM team members, promoting consistency and best practice across the function.KeyResponsibilities\nSupport the development, implementation, and continuous improvement of Workforce Management (WFM) strategies, policies, and procedures\nLead workforce analytics and performance reporting to support data-driven decision-making\nSupport the implementation, optimization, and maintenance of WFM tools, including forecasting, scheduling, and workforce planning systems\nPartner with Operations, Planning, and other stakeholders to identify performance gaps and drive continuous improvement initiatives\nAnalyze workforce data to identify trends, risks, and opportunities impacting efficiency, productivity, and service levels\nTranslate complex data into clear, actionable insights and recommendations for leadership teams\nBuild and maintain strong stakeholder relationships to ensure alignment on workforce objectives\nCoach, mentor, and guide WFM Analysts and WFM Supervisors to build capability and ensure consistency in practices\nSupport change management initiatives and drive adoption of new WFM processes and tools\nRequirements Minimum 3+ years’ experience in Workforce Management, including leadership of WFM Analysts and Supervisors\nDemonstrated experience in forecasting, capacity planning, and scheduling\nStrong analytical skills with the ability to interpret data and provide meaningful insights\nProven ability to influence stakeholders and support decision-making through data\nExcellent problem-solving, organizational, and time management skills\nAbility to perform in a fast-paced, dynamic environment with competing priorities\nAdvanced Microsoft Excel skills, including formulas, dashboards, and automation\n• Experience with Power BI or other Business Intelligence tools (desirable)","description_format":"text","description_chars":2325,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T11:59:46Z"}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.273,"p_room":0.28,"age_days":140,"expected_fill_days":24,"reasons":["conf:8","velocity","win:tail","crowd:"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/outforce-workforce-coordinator","json_url":"https://alion.io/job/outforce-workforce-coordinator.json","meta":{"generated_at":"2026-10-02T00:38:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":572,"day_limit":5000,"remaining_today":4428,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}