{"id":1638484,"url":"https://alion.io/job/outpost-kitchen-supervisor","title":"Kitchen Supervisor","company":{"id":3854093,"name":"outpost","domain":"outpost.ai","url":"https://alion.io/company/outpost-9","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mequon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":165000,"period":"year","method":"role_country_seniority_unknown","sample_n":11652},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T06:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-11T17:18:06Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"TITLE: Café Assistant DEPARTMENT: Café\n\nSTATUS: FT, Assistant, Union, Hourly REPORTS TO: Café Manager\n\nJOB SUMMARY: To ensure the highest level of service possible to Outpost’s internal and external customers. Supervise and motivate café staff to uphold high standards in the department. Order product to maintain a fully stocked department. Ensure a well maintained, clean, and efficient café.\n\nWORK ENVIRONMENT: Fast paced retail floor and café. Work near moving mechanical parts (i.e. coffee/juice machines, slicer) and in cold/hot climate conditions (i.e. cooler or near stove). Ability to work in moderate and loud noise environments including, but not limited to: computers, paging, telephones, human voices, and machinery. Position requires working during busy retail times, which include weekends, afternoons, and evenings.\n\nESSENTIAL DUTIES AND RESPONSIBILITES:\n1. Customer Service\nTreat people fairly, consistently, and with respect.\nEnsure efficient, informative, and friendly service according to established customer service vision and standards.\n2. Café Department Responsibilities\nDepartment Operations\nPlan, organize, and supervise all department operations in absence of café manager.\nEnsure customer service is the first priority of all staff in the department.\nExpedite customer orders with kitchen.\nEnsure customers receive their orders in a timely manner and have what they need to enjoy their dining experience.\nCheck out customer’s purchases quickly and accurately, using correct prices, codes and departments.\nAssign production and other tasks to café staff to ensure that daily jobs and all opening and/or closing duties are accomplished efficiently and accurately.\nAssist café manager with the production schedule.\nCoordinate the stocking of café items and supplies.\nFollow proper procedures in opening and/or closing café areas including: juice bar, hot case, prepack station, sandwich bar, bakery case, and seating area.\nCheck all par levels of sub-departments including juice bar, sandwich bar, prepack station, and miscellaneous items. \nMaintain a clean and organized backstock area. \nStock grab and go case to maintain an abundant and fully stocked display.\nUphold department’s sanitation standards and health department requirements for food storage and handling. Ensure staff do the same.\nUphold department safety guidelines to ensure the safety of all department staff.\nEnsure café equipment is maintained and properly serviced. Advise café manager of equipment/replacement needs.\nAssist with department resets and quarterly inventory.\nBackup café kitchen staff when needed.\nAttend department meetings as scheduled.\nCustomer Service\nEnsure professional and friendly service from café staff.\nHandle customer questions and complaints including on the premises and follow up phone calls.\nEnsure customers are all greeted and assisted in a timely manner.\nProvide product information to staff and customers.\nOrdering and Receiving\nOrder product and supplies to ensure department is fully stocked, while keeping inventory to a minimum.\nReceive and stock orders in a timely manner. Check condition of product and invoices for accuracy upon delivery. Ensure correct product rotation.\nProperly label café items with ingredient listing and pricing information.\nReview and log invoices in store and departmental journals.\nAssist in inventory control including: accurate recording of losses, department transfer of items, and quarterly inventory.\nMerchandising\nMaintain clean and organized department displays, cases and work areas.\nEnsure department is kept neat and clean. \nEnsure all display areas are properly fronted and faced.\nEnsure proper shelf tags and sale signs are on products and displays. \nRequest signs from pricing as needed.\nPersonnel\nAssign daily tasks to café staff and ensure they are always busy.\nPositively encourage department staff to excel at their job.\nProvide guidance and motivation and properly answer questions for department staff.\nReplace vacant shifts when call ins, etc. occur. Notify manager of these occurrences.\nAssist in training department staff.\nEnsure café staff is following department standard operating procedures.\nAssist café manager with employee job performance. Properly document employee performance during shift, when necessary.\nAssist café manager in informing staff of any changes in policies and procedures affecting department staff.\nOther\nPerform all duties included in department journeyperson and clerk job descriptions.\nPerform manager duties in their absence.\n3. All Staff Duties\nAbide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.\nKeep store orderly and clean.\nMaintain a positive attitude.\nPerform all other duties as assigned by department manager or supervisory staff.\n\nKNOWLEDGE, SKILLS, ABILITIES:\nOutstanding customer service skills\nExperience in food service and food prep\nPrevious supervisory experience\nAbility to appropriately delegate work duties and manage and motivate staff\nAttention to detail and good organizational skills\nAbility to handle multiple demands, work under time pressures, and meet deadlines\nWillingness to be open, to learn, and take on new responsibilities\nDemonstrate objectivity, neutrality and calmness under pressure\nRegular, predictable attendance","description_format":"text","description_chars":5322,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:41:58Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.75,"p_room":0.945,"age_days":8,"expected_fill_days":21,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/outpost-kitchen-supervisor","json_url":"https://alion.io/job/outpost-kitchen-supervisor.json","meta":{"generated_at":"2026-10-11T20:23:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8337,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854093},"rest":"https://alion.io/mcp/rest/get_company?id=3854093"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foutpost-kitchen-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foutpost-kitchen-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foutpost-kitchen-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/outpost-kitchen-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foutpost-kitchen-supervisor"}]}