{"id":227915,"url":"https://alion.io/job/outset-research-manager","title":"Research Manager","company":{"id":450353,"name":"Outset","domain":"outset.ai","url":"https://alion.io/company/outset-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-04T15:52:40Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-01T02:43:45Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"Outset invented a better way to do research: AI-powered user interviews.\nGlobal brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.\nThe research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.\nOutset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025-less than six months after our Series A-led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.\nThe raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI-moderated research, as the new standard for understanding people.\nWe’re a tight-knit team serving some of the world’s largest enterprises.\nWe are looking for a Research Manager to join the Customer Experience team at Outset! In this role, you will act as a trusted advisor to our customers, able to provide both product and research expertise. You’ll guide customers from research question to insight, helping them turn complex feedback into clear, actionable direction.\nResponsibilities\nOwn customer relationships end-to-end, acting as a true research partner (not just a point of contact)\n\nIndependently scope, design, and run research projects-from concept testing and usability to market exploration-using our AI platform\n\nTurn qualitative and quantitative data into clear, actionable insights customers can actually use\n\nLead customer meetings, onboardings, and training sessions (pre- and post-sales) with confidence\n\nCreate research and product-focused content, documentation, and enablement materials\n\nWork closely with Sales, Customer Success, Product, and Engineering to turn feedback into product and business impact\n\nMove fast, experiment often, and push projects over the finish line with a strong sense of ownership\n\nQualifications\n5+ years in research, insights, or strategy roles, with strong qualitative research experience\n\nComfortable owning projects and client relationships independently in a fast-moving environment\n\nStrong at synthesizing messy data into sharp stories, decks, and dashboards\n\nFluent in both numbers and narratives-and know when to use each\n\nClear, confident communicator with execs and day-to-day users alike\n\nCurious, scrappy, and biased toward action-you figure things out and get them done","description_format":"text","description_chars":2514,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Market Research","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-05T09:30:10Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.456,"p_room":0.45,"age_days":56,"expected_fill_days":29,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":190000,"is_top_pay":true},"html_url":"https://alion.io/job/outset-research-manager","json_url":"https://alion.io/job/outset-research-manager.json","meta":{"generated_at":"2026-11-01T04:42:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7208,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450353},"rest":"https://alion.io/mcp/rest/get_company?id=450353"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foutset-research-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foutset-research-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foutset-research-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/outset-research-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foutset-research-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":227915}},{"tool":"search_jobs","arguments":{"company":"outset.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":227915},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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