{"id":4213172,"url":"https://alion.io/job/outsource-access-hubspot-specialist-administrator","title":"HubSpot Specialist Administrator","company":{"id":3775716,"name":"Outsource Access","domain":"outsourceaccesscareers.com","url":"https://alion.io/company/outsourceaccesscareers","size_band":"201-500","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-11-13T01:45:51Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T01:45:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This is a remote position.\nPosition Summary\nThe HubSpot Specialist serves as the \"Right Hand\" to the Director of Operations.This is a technical operations role responsible for building,maintaining,and auditing the systems that power internal workflows and client success.The primary focus is on HubSpot management,advanced internal automations,supporting custom coding capabilities,and ensuring data integrity for executive decision-making.\nWe are seeking a highly organized and technical HubSpot Specialist to ensure our HubSpot environment is clean,automated,and optimized.You will be responsible for platform configuration,robust workflow design,and supporting custom workflows or basic coding enhancements to minimize inefficiencies and candidate mismatches.\nCore Responsibilities\n1. Operational Infrastructure & Automation\nWorkflows for Ops: Design and manage internal workflows that automate hand-offs between Sales, Onboarding, and Client Success.\n\nHubSpot Management: Build and optimize ticket pipelines, set up automated client status updates, and manage Knowledge Base architecture.\n\nProcess Mapping: Translate SOPs into functional HubSpot automations (e.g., automated reminders, task queues, and notifications).\n\nCustom Coding Integration: Support and maintain functional integrations or custom code blocks within HubSpot to extend workflow logic.\n\n2. Data Integrity & \"Janitorial\" Oversight\nCRM Health: Conduct weekly audits to ensure contact, company, and ticket properties are being filled correctly.\n\nDatabase Maintenance: Manage deduplication, bulk updates, and property standardization to maintain \"one source of truth.\"\n\nSystem Mapping: Ensure all custom properties align with executive reporting requirements.\n\n3. Reporting & Dashboarding\nOps Dashboards: Maintain executive-level dashboards tracking team capacity, ticket resolution times, and client health scores.\n\nPerformance Tracking: Generate weekly reports to identify bottlenecks in the current service delivery process.\n\n4. Technical Support & Documentation\nTeam Enablement: Serve as the first line of support for team members regarding HubSpot troubleshooting.\n\nSOP Development: Create a library of \"How-To\" videos (Loom) and documentation for all HubSpot-related processes.\n\nCandidate Profile\nThe \"Systems\" Thinker: You look for ways to make the system more efficient rather than just executing tasks.\n\nService Hub Pro: Mandatory extensive experience with HubSpot Service Hub (Professional/Enterprise), including Ticket Status automation and SLAs.\n\nReliable, Resilient & Proactive: You are highly responsive, comfortable in a fast-paced environment, and demonstrate strong resilience, adaptability, and the ability to handle pressure.\n\nTechnical Coding Alignment: Prior experience performing or supporting custom coding within HubSpot environments is preferred. While candidates do not need to be coding experts, a basic capability, familiarity, and high willingness to learn coding concepts are required.\n\nAdaptability & Sourcing Drive: High capacity to learn technical automation tools (e.g., Claude Code) to build independent workflows and prevent misalignment.\n\nRequirements\n\nTechnical Requirements\nHubSpot Experience: Current certification in HubSpot Settings, Administration, or Reporting with at least 3 years of hands-on experience. Extensive experience with HubSpot Service Hub is mandatory.\n\nAdvanced Logic Workflow Building: Proven ability to build multi-branch workflows with complex \"if/then\" logic.\n\nCustom Coding Capabilities: Prior experience or baseline capability to perform or support custom coding inside HubSpot environments. Willingness to leverage AI-assisted coding frameworks (e.g., Claude Code).\n\nTool Stack Compatibility: Proficiency with HubSpot, Slack, Loom, and Project Management tools.\n\nBenefits\nWhy You’ll Love Being Part of the OAmazing Team\nYou’re not just taking a job - you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:\nYour Wellness & Security Health & Wellness - Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.\nSecurity for the “What Ifs”: Our Group Life Insurance benefit gives you added protection - because your future (and your family’s) deserves a safety net.\nTime to Recharge - Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self - at work and at home.\nSupport You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.\nYour Financial Rewards Performance Incentives: Bring results - and you’ll see it rewarded. Simple as that.\nPremium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.\n13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.","description_format":"text","description_chars":4989,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-13T01:45:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["conf:2","win:early"],"computed_at":"2026-11-13T03:59:36Z"},"pay":null,"html_url":"https://alion.io/job/outsource-access-hubspot-specialist-administrator","json_url":"https://alion.io/job/outsource-access-hubspot-specialist-administrator.json","meta":{"generated_at":"2026-11-13T03:59:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8459,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775716},"rest":"https://alion.io/mcp/rest/get_company?id=3775716"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foutsource-access-hubspot-specialist-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foutsource-access-hubspot-specialist-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foutsource-access-hubspot-specialist-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/outsource-access-hubspot-specialist-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foutsource-access-hubspot-specialist-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4213172}},{"tool":"search_jobs","arguments":{"company":"outsourceaccesscareers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4213172},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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