# Medical Administrative Assistant (Remote)

This is a remote position. Position Summary The General Admin Support VA will provide essential operational assistance to the clinic by managing incoming orders, logging and updating patient records within the EMR, sending customer-facing text message updates, and performing various administrative tasks. This role requires strong attention to detail, critical thinking, and the ability to work independently after training, while maintaining consistent communication using established clinic procedures. Key Responsibilities Order & Invoice Management Review incoming orders from the website/Gmail. Log orders accurately into the clinic’s Electronic Medical Records (EMR) system. Track invoices and ensure correct documentation of purchased medications or services. Patient File & EMR Updating Maintain accurate, up-to-date patient records. Ensure every medication purchase is recorded properly in compliance with clinic policies. Customer Communication (Text-Based Only) Use OpenPhone and clinic scripts/manuals to send message updates (e.g., confirmation of orders, next steps, reminders). Reply to customer questions via text using pre-approved language and ChatGPT-trained templates.

- **Id**: 4144248
- **Url**: <https://alion.io/job/outsource-access-medical-administrative-assistant-remote>
- **Role**: Administrative
- **Role family**: Administrative
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: inferred_payroll_markers
- **Hiring geo confidence**: inferred
- **Hiring countries**: US, CA
- **Hiring countries total**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T06:25:25Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T06:25:25Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 3072
- **Description truncated**: no
- **Benefits**: Life insurance
- **Relocation offered**: no
- **Industries**: Virtual Assistant Services, Business Process Outsourcing (BPO)

## Company

- **Id**: 3775716
- **Name**: Outsource Access
- **Domain**: outsourceaccesscareers.com
- **Url**: <https://alion.io/company/outsourceaccesscareers>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: staffing
- **Is intermediary**: no
- **Ats vendor**: Zoho Recruit

## Remote working hours

- **Label**: MST
- **Utc offset min**: \-7
- **Utc offset max**: \-7

## Technologies

- **ChatGPT** — Optional: no
- **Gmail** — Optional: no
- **Google Docs** — Optional: no
- **Google Workspace** — Optional: no
- **Slack** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country
- **Canada** — Iso: CA; Kind: country

## Lifecycle

- Event: open; At: 2026-11-12T06:25:25Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 23
- **Reasons**: conf:1, win:early
- **Computed at**: 2026-11-12T08:24:09Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.