{"id":1815907,"url":"https://alion.io/job/outsource-access-patient-advocate-medication-access-pharmacy-coordination-cdo-onsite","title":"Patient Advocate – Medication Access & Pharmacy Coordination (CDO Onsite)","company":{"id":3775716,"name":"Outsource Access","domain":"outsourceaccesscareers.com","url":"https://alion.io/company/outsourceaccesscareers","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-04T00:32:08Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-31T21:21:09Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"This is a remote position.\nWhat We Do\nAt Outsource Access, we help healthcare providers and patients navigate the complex world of medical access and insurance. We don't just process paperwork-we make sure patients receive their required life-saving medications at no cost, removing the financial barriers to their health.\nHow You’ll Make a Difference\nBridging the Gap: You will serve as the vital link between patients, medical offices, and drug manufacturers, navigating complex processes to ensure nothing stands between a patient and their medication.\n\nDelivering Peace of Mind: Spending a significant portion of your day on the phone, you will use empathy and expertise to guide patients through their journey, answering questions and turning their anxiety into confidence.\n\nSecuring the Solution: You won't just wait for updates; you will proactively contact doctors' offices to obtain and maintain current prescriptions, ensuring there are no delays in treatment.\n\nProtecting the Details: You will manage sensitive health data with absolute precision, ensuring that every interaction and record adheres strictly to HIPAA regulations and compliance standards.\n\nRequirements\nIs This You?\nClinical Confidence: You have a degree in Pharmacy, Nursing, or Allied Health (Medical Technology, Biology, etc.) and possess a strong grasp of medical terminology that allows you to speak the language of healthcare providers fluently.\n\nHeart for Service: You are naturally empathetic and patient, capable of building rapid rapport and trust with members who need help navigating sensitive health situations.\n\nNight Owl Reliability: You are proven to be alert and professional during night shifts (EST), capable of delivering high-quality results with minimal supervision.\n\nTech-Savvy: You are comfortable navigating multiple systems, data input screens, and reporting tools (Microsoft Office/Google Suite) simultaneously without losing focus on the person on the other end of the line.\n\nYour Home Office: You have a dedicated, private, and quiet workspace where you can handle sensitive patient information with the confidentiality and discretion it requires.\n\nBenefits\nWhy You’ll Love Being Part of the OAmazing Team\nYou’re not just taking a job - you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:\nYour Wellness & Security\nHealth & Wellness - Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.\n\nSecurity for the “What Ifs”: Our Group Life Insurance benefit gives you added protection - because your future (and your family’s) deserves a safety net.\n\nTime to Recharge - Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self - at work and at home.\n\nSupport You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.\n\nYour Financial Rewards\nPerformance Incentives: Bring results - and you’ll see it rewarded. Simple as that.\n\nPremium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.\n\n13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.","description_format":"text","description_chars":3352,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Virtual Assistant Services","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-04T00:32:08Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.751,"p_room":0.55,"age_days":27,"expected_fill_days":27,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/outsource-access-patient-advocate-medication-access-pharmacy-coordination-cdo-onsite","json_url":"https://alion.io/job/outsource-access-patient-advocate-medication-access-pharmacy-coordination-cdo-onsite.json","meta":{"generated_at":"2026-10-31T21:29:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33647,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775716},"rest":"https://alion.io/mcp/rest/get_company?id=3775716"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foutsource-access-patient-advocate-medication-access-pharmacy-coordination-cdo-onsite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foutsource-access-patient-advocate-medication-access-pharmacy-coordination-cdo-onsite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foutsource-access-patient-advocate-medication-access-pharmacy-coordination-cdo-onsite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/outsource-access-patient-advocate-medication-access-pharmacy-coordination-cdo-onsite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foutsource-access-patient-advocate-medication-access-pharmacy-coordination-cdo-onsite"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1815907}},{"tool":"search_jobs","arguments":{"company":"outsourceaccesscareers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1815907},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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