{"id":1813691,"url":"https://alion.io/job/outsource-access-project-coordinator-remote","title":"Project Coordinator (Remote)","company":{"id":3775716,"name":"Outsource Access","domain":"outsourceaccesscareers.com","url":"https://alion.io/company/outsourceaccesscareers","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-03T22:16:55Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-10T00:29:32Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"This is a remote position.\nWhat We Do\nAt Outsource Access, we help disaster restoration teams and property owners rebuild and recover after unexpected property damage. We don't just log tickets and schedule calls-we make sure homeowners feel heard, supported, and guided through every step of their restoration journey.\nHow You’ll Make a Difference\nRestoring Peace of Mind: Lead inbound calls with genuine empathy, turning anxious homeowners facing fire, water, or mold damage into calm, confident clients who know they are in safe hands.\n\nKeeping Projects Moving: Proactively communicate daily updates across homeowners, project managers, field crews, and insurance adjusters so no project milestone or detail drops through the cracks.\n\nStopping Friction in Its Tracks: Spot project delays, scheduling conflicts, or communication gaps early, solving issues proactively before they escalate into customer complaints.\n\nBridging the Insurance Gap: Track, document, and relay critical scope approvals, carrier requests, and adjuster inquiries to ensure seamless documentation and project approvals.\n\nRequirements\nIs This You?\nA compassionate, empathetic communicator with outstanding verbal and written English who can comfortably de-escalate stressful situations with a warm, personal touch.\n\nAn organized multi-tasker who takes pride in thorough documentation, maintaining accurate project records across multiple active jobs simultaneously.\n\nA proactive problem solver with grit and initiative, who doesn't wait to be asked before chasing down updates or checking in on a customer.\n\nTech-Savvy: Proficient in Microsoft Office and CRM software (such as Dash CRM or Proven Solutions Software), with the ability to quickly master proprietary job management systems.\n\nYour Home Office: Equipped with a dependable computer setup (Bring Your Own Device), high-speed internet, and a quiet home office environment suitable for handling client calls during US Eastern business hours.\n\nBenefits\nWhy You’ll Love Being Part of the OAmazing Team\nYou’re not just taking a job - you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:\nYour Wellness & Security\nHealth & Wellness - Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.\nSecurity for the “What Ifs”: Our Group Life Insurance benefit gives you added protection - because your future (and your family’s) deserves a safety net.\nTime to Recharge - Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self - at work and at home.\nSupport You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.\nYour Financial Rewards\nPerformance Incentives: Bring results - and you’ll see it rewarded. Simple as that.\nPremium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.\n13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.","description_format":"text","description_chars":3167,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Home office","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Security Compliance","Virtual Assistant Services"],"lifecycle":[{"event":"open","at":"2026-10-03T22:16:55Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":35,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/outsource-access-project-coordinator-remote","json_url":"https://alion.io/job/outsource-access-project-coordinator-remote.json","meta":{"generated_at":"2026-10-10T01:24:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2410,"day_limit":5000,"remaining_today":2590,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775716},"rest":"https://alion.io/mcp/rest/get_company?id=3775716"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foutsource-access-project-coordinator-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foutsource-access-project-coordinator-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foutsource-access-project-coordinator-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/outsource-access-project-coordinator-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foutsource-access-project-coordinator-remote"}]}