Social Media Manager

Requirements: Proven Social Media Experience: Minimum 2.5-5 years managing strategy, content creation, and platform engagement across Instagram, TikTok, Facebook, YouTube (among other platforms), ideally within a media or content production agency. Strong Copywriting & Scripting Ability: Able to write engaging shortform video scripts and captions that reflect diverse client voices while optimizing for each platform's algorithm and user behavior. Client Communication Skills: Comfortable interfacing with clients in a professional, proactive manner to gather direction, present strategy, and adjust campaigns based on feedback or data. Initiative & Autonomy: Must be a self-starter who thrives in fast-paced creative environments; able to propose ideas, catch issues early, and operate with minimal oversight. Video Editing & Graphic Design Skills: Proficient in creating engaging content using tools like Adobe Premiere, Final Cut, Canva, or Adobe Creative Suite; able to deliver polished videos and scroll-stopping visuals. Industry Knowledge Preferred: Familiarity with real estate media, content production workflows, and shortform video content trends highly preferred for seamless collaboration with creative and client teams. Excellent communication skills both written and verbal Core responsibilities: Content Planning & Strategy Development: Design and execute social media calendars aligned with client goals and content production timelines, integrating platform trends and seasonal relevance into every plan. Scriptwriting & Caption Crafting: Write shortform scripts for video posts and produce compelling, brand-aligned captions that drive engagement and conversions across Instagram, Facebook, TikTok, YouTube, and other platforms. Client-Facing Collaboration: Coordinate with clients during onboarding and throughout the campaign cycle to ensure messaging, tone, and brand direction are fully captured in social strategy and content output. Engagement & Community Management: Proactively engage with followers, manage DMs and comments, and oversee audience interaction to grow client accounts organically and improve retention. Publishing & Scheduling: Handle hands-on publishing of posts across multiple platforms, ensuring accurate tagging, formatting, and timing using scheduling tools or native platforms. Creative Briefing & Asset Coordination: Work closely with editors, designers, and internal teams to translate content ideas into creative briefs and ensure smooth delivery of creative assets. Content Creation: Create and/or edit original shortform and longform videos, reels, and branded graphics for social use; handle video editing, visual storytelling, and basic graphic design in line with platform best practices.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!