Application Engineer, Bac Ninh
Company Overview
Overview.ai is transforming manufacturing by delivering advanced AI-powered vision inspection systems that ensure exceptional quality and efficiency. Our mission is to make manufacturing smarter, more precise, and scalable through innovative computer vision and robust, user-friendly software.
Founded by Silicon Valley engineers and former Tesla leaders, we support industry innovators like Tesla, SpaceX, Honda, and NVIDIA. We’re rapidly expanding and focused on providing the industry’s most effective and easy-to-deploy AI vision solutions.
Position Overview
We are looking for a talented and adaptable Application Engineer to become our inaugural team member in Hanoi, Vietnam. In this role, you will maintain and optimize over 100 AI vision inspection cameras installed across customer facilities in Hanoi and assist with new production line deployments.
This role calls for strong industrial automation expertise, a problem-solving mindset, and the ability to work independently while managing multiple customer sites. As the dedicated local expert, you will act as the primary technical contact for Hanoi customers, ensuring swift and reliable support as well as optimal system performance.
Key Responsibilities
System Maintenance & Support
Maintain and optimize 100+ Overview.ai vision inspection cameras across Hanoi customer sites
Provide rapid troubleshooting to minimize production downtime
Perform regular preventive maintenance and system health checks
Oversee and coordinate a small team of contractors for routine tasks
Technical Deployment & Integration
Install, configure, and troubleshoot Overview.ai vision inspection systems on new production lines
Work with various PLC platforms and protocols, including Ethernet/IP, Profinet, Modbus, and OPC UA
Ensure seamless integration of AI inspection systems with factory automation equipment
Use multimeters and oscilloscopes to diagnose and fix electrical and signal quality issues
Customer Support & Training
Deliver on-site technical support and guidance to customers
Conduct training programs for customer staff on operation and basic troubleshooting
Build trusted partnerships with factory teams, production management, and technical staff
Document and report recurring issues to enhance product features
System Optimization
Address technical challenges such as double triggering, camera response problems, or lighting inconsistencies
Adjust PLC ladder logic as needed to resolve integration issues
Refine inspection parameters to decrease false rejects while ensuring high detection accuracy
Collaborate with headquarters engineering teams for system improvements
Qualifications
Required Experience
Bachelor’s degree in Electrical Engineering, Automation, or a related discipline
3+ years of experience in automation, with proficiency across multiple PLC systems
Practical experience troubleshooting electrical circuits using diagnostic tools (multimeters, oscilloscopes)
Strong understanding of electrical concepts, including NPN/PNP sensor technology and signal conditioning
Familiarity with PLC ladder logic and ability to make necessary modifications
Experience managing contractors or small technical teams
Technical Skills
Proficiency with industrial communication protocols (Ethernet/IP, Profinet, Modbus, OPC UA)
Capability to modify circuits (e.g., resistors, capacitors) to resolve signal problems
Knowledge of machine vision lighting and triggering systems
Excellent practical diagnostic and problem-solving skills
Language & Communication
Working proficiency in English for technical documentation and coordination with HQ
Strong communication skills for client and team interactions
Mandarin language proficiency is an extremely strong plus
Vietnamese language proficiency is a strong plus, but not required
Preferred Qualifications
Experience with AI-based or automated vision inspection systems
Familiarity with automotive or electronics manufacturing environments
Prior knowledge of Overview.ai platforms or similar systems
Experience in high-volume production settings
Additional automation certifications or specialized training
Benefits
Competitive compensation package with performance bonuses
Career growth opportunities in a high-paced, innovative environment
Technical training and professional development programs
Company-paid international travel for training and support in Asia
Work with industry-leading AI vision technology
Collaborative, global engineering teams