{"id":4034866,"url":"https://alion.io/job/ovhcloud-dc-itrun-technician-mfx","title":"DC IT/Run Technician (m/f/x)","company":{"id":35663,"name":"OVHcloud","domain":"ovhcloud.com","url":"https://alion.io/company/ovhcloud","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Erith, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OVHcloud","optional":false}],"status":"live","first_seen_at":"2026-11-10T19:51:04Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-13T10:22:36Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"IT Technician - RUN Team (24/7 Datacenter Operations)\nLocation : Erith, United Kingdom - 100 % onsite\nWithin your #OneTeam culture, you’ll be the hands-on hero who turns a customer’s “buy” button into a live, humming cloud service.\nBased in our Erith datacenter, you’ll join OVHcloud’s Industry Business Unit and work side-by-side with infrastructure engineers and fellow IT technicians to keep our massive server fleet running at peak performance - 24 hours a day, 7 days a week.\nMain Missions\nFirst-line guardian - monitor, diagnose and resolve hardware alerts to meet KPI & SLA targets.\nServer-lifecycle champion - install, assemble, upgrade, de-commission and redeploy servers across the rack floor.\nRack-space optimizer - design and maintain efficient rack layouts, cable management and power distribution.\nAsset & stock steward - keep the inventory system pristine, track spare parts and ensure rapid replacement cycles.\nIncident commander - own the ticket flow, execute rapid repairs, and hand-off escalations to Level 2 when needed.\nContinuous-improvement driver - propose and implement process tweaks that boost availability and reduce mean-time-to-repair.\nCompliance watchdog - enforce health, safety and regulatory standards in every physical operation.\nCross-site collaborator - share status updates, lessons learned and best practices with global 24/7 teams.\nWhat You Bring\nProven hands-on experience troubleshooting, diagnosing and repairing server hardware.\nTrack record of proactive issue detection and prevention on degraded or faulty equipment.\nSolid background performing server upgrades (component swaps, firmware updates) for customers.\nExperience with unracking, de-commissioning, repairing and preparing hardware for redeployment.\nStrong asset-management skills - you keep inventory accurate and spare-part stock ready.\nAbility to thrive in a 24/7 shift schedule (including weekends and holidays) and lift/move heavy rack units safely.\nExcellent communication - you translate technical problems into clear updates for teammates and customers.\nBonus points: CompTIA A+/Network+ (or similar), large-scale datacenter exposure, cloud-infrastructure familiarity, and a customer-centric mindset.\nWhat We Offer\nA highly important role in OVHcloud's Datacenter infrastructure, you are responsible for our server availability\n\nA competitive salary package with annual bonus scheme as well as company pension scheme & insurance packages\n\n32 vacation days per year in the beginning, up to 34 days with growing seniority\n\nStay Active - with our Sports Allowance we financially support your sports activities\n\nCommuting bonuses - With our Public Transport and bike allowance policies, we support your commuting costs\n\nDirect influence on product development - your operational insights feed back to R&D to help shape the next generation of OVHcloud infrastructure\n\nCareer development within one of Europe's leading cloud providers, with opportunities to expand your scope as the site matures\n\nYour Future Impact\nIn the first 6 months\nZero-downtime champion - resolve >95 % of hardware incidents within SLA, slashing mean-time-to-repair.\nInventory master - implement a streamlined spare-part tracking system that cuts stock-out events by half.\nProcess pioneer - launch at least two rack-layout or cabling improvements that boost space efficiency by 10 %.\nIn 1 year\nReliability architect - contribute to a 15 % increase in overall server availability across the site.\nMentor & trainer - onboard new shift technicians, sharing best-practice checklists and troubleshooting playbooks.\nInnovation conduit - feed operational data to R&D, influencing the design of the next-generation OVHcloud hardware platform.\nReady to keep the cloud humming around the clock? Join us, bring your hardware passion, and make every server count. Apply now!\nIT Technician - RUN Team (24/7 Datacenter Operations)\nLocation : Erith, United Kingdom - 100 % onsite\nWithin your #OneTeam culture, you’ll be the hands-on hero who turns a customer’s “buy” button into a live, humming cloud service.\nBased in our Erith datacenter, you’ll join OVHcloud’s Industry Business Unit and work side-by-side with infrastructure engineers and fellow IT technicians to keep our massive server fleet running at peak performance - 24 hours a day, 7 days a week.\nMain Missions\nFirst-line guardian - monitor, diagnose and resolve hardware alerts to meet KPI & SLA targets.\nServer-lifecycle champion - install, assemble, upgrade, de-commission and redeploy servers across the rack floor.\nRack-space optimizer - design and maintain efficient rack layouts, cable management and power distribution.\nAsset & stock steward - keep the inventory system pristine, track spare parts and ensure rapid replacement cycles.\nIncident commander - own the ticket flow, execute rapid repairs, and hand-off escalations to Level 2 when needed.\nContinuous-improvement driver - propose and implement process tweaks that boost availability and reduce mean-time-to-repair.\nCompliance watchdog - enforce health, safety and regulatory standards in every physical operation.\nCross-site collaborator - share status updates, lessons learned and best practices with global 24/7 teams.\nWhat You Bring\nProven hands-on experience troubleshooting, diagnosing and repairing server hardware.\nTrack record of proactive issue detection and prevention on degraded or faulty equipment.\nSolid background performing server upgrades (component swaps, firmware updates) for customers.\nExperience with unracking, de-commissioning, repairing and preparing hardware for redeployment.\nStrong asset-management skills - you keep inventory accurate and spare-part stock ready.\nAbility to thrive in a 24/7 shift schedule (including weekends and holidays) and lift/move heavy rack units safely.\nExcellent communication - you translate technical problems into clear updates for teammates and customers.\nBonus points: CompTIA A+/Network+ (or similar), large-scale datacenter exposure, cloud-infrastructure familiarity, and a customer-centric mindset.\nWhat We Offer\nA highly important role in OVHcloud's Datacenter infrastructure, you are responsible for our server availability\n\nA competitive salary package with annual bonus scheme as well as company pension scheme & insurance packages\n\n32 vacation days per year in the beginning, up to 34 days with growing seniority\n\nStay Active - with our Sports Allowance we financially support your sports activities\n\nCommuting bonuses - With our Public Transport and bike allowance policies, we support your commuting costs\n\nDirect influence on product development - your operational insights feed back to R&D to help shape the next generation of OVHcloud infrastructure\n\nCareer development within one of Europe's leading cloud providers, with opportunities to expand your scope as the site matures\n\nYour Future Impact\nIn the first 6 months\nZero-downtime champion - resolve >95 % of hardware incidents within SLA, slashing mean-time-to-repair.\nInventory master - implement a streamlined spare-part tracking system that cuts stock-out events by half.\nProcess pioneer - launch at least two rack-layout or cabling improvements that boost space efficiency by 10 %.\nIn 1 year\nReliability architect - contribute to a 15 % increase in overall server availability across the site.\nMentor & trainer - onboard new shift technicians, sharing best-practice checklists and troubleshooting playbooks.\n Innovation conduit - feed operational data to R&D, influencing the design of the next-generation OVHcloud hardware platform.\nReady to keep the cloud humming around the clock? Join us, bring your hardware passion, and make every server count. Apply now!","description_format":"text","description_chars":7686,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Sports activities"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Domain Registrars & Registries","Data Centers & Colocation","Cloud Platforms (IaaS & PaaS)","Web Hosting & VPS"],"lifecycle":[{"event":"open","at":"2026-11-10T19:51:04Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["conf:15","velocity","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/ovhcloud-dc-itrun-technician-mfx","json_url":"https://alion.io/job/ovhcloud-dc-itrun-technician-mfx.json","meta":{"generated_at":"2026-11-13T15:03:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30253,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35663},"rest":"https://alion.io/mcp/rest/get_company?id=35663"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fovhcloud-dc-itrun-technician-mfx"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fovhcloud-dc-itrun-technician-mfx"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fovhcloud-dc-itrun-technician-mfx"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ovhcloud-dc-itrun-technician-mfx\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fovhcloud-dc-itrun-technician-mfx"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4034866}},{"tool":"search_jobs","arguments":{"company":"ovhcloud.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4034866},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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