{"id":3352495,"url":"https://alion.io/job/owi-customer-master-data-specialist","title":"Customer Master Data Specialist","company":{"id":554895,"name":"OWI","domain":"owi.fi","url":"https://alion.io/company/owi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":93,"open_postings":23,"ghost_share":0,"stale_share":0.261,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Data Science","role_family":"Data Science","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Northbrook, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":150000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":530},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-27T06:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-03T17:44:34Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Position Purpose: \nThe Master Data Specialist is responsible for ensuring the accuracy, integrity, and timely maintenance of master data in SAP. This role independently evaluates and processes complex master data requests, analyzes and resolves EDI transaction failures, identifies root causes and improvement opportunities, and supports compliance with master data governance standards. The Specialist also serves as a subject-matter resource by developing standard operating procedures, delivering training, and partnering with business teams to improve master data processes and reporting.\n\nDuties, Tasks, and Responsibilities:\nMaster Data Entry/Maintenance:\nIndependently evaluate, validate, and process complex master data requests in SAP, coordinating with business stakeholders to resolve incomplete, conflicting, or noncompliant submissions.\nApply master data governance standards and controls to maintain data accuracy, completeness, and consistency; identify exceptions and coordinate corrective action with appropriate stakeholders.\nMonitor master data quality, investigate recurring defects, and recommend preventive controls or process improvements to reduce errors and rework.\nData Extraction and Preparation for Reports:\nExtract, validate, and analyze data for recurring and ad hoc reporting, ensuring datasets are accurate, complete, and suitable for business use.\nRefresh and reconcile recurring Excel reports, investigate data discrepancies, and identify opportunities to standardize or automate manual reporting processes.\nEDI Transaction Management:\nIndependently monitor, prioritize, troubleshoot, and resolve EDI transaction failures, documenting actions and coordinating with internal teams or external partners when escalation is required.\nPerform root-cause analysis on recurring EDI failures, assess business impact, recommend corrective and preventive actions, and partner with stakeholders to implement and verify solutions.\nAnalyze trends, service levels, and recurring issues to identify and lead continuous-improvement initiatives that improve data quality, reduce processing time, and prevent rework.\nResolve complex master data and EDI issues, coordinating with cross-functional teams to ensure timely resolution.\nTraining and Development:\nServe as a subject-matter resource for master data processes and SAP functions, providing training, guidance, and issue resolution support to business stakeholders.\nIdentify training needs; develop, maintain, and deliver accurate training materials; and evaluate effectiveness through feedback, recurring questions, and error trends.\nStandard Operating Procedures (SOPs):\nDevelop, document, and maintain standard operating procedures for master data setup, maintenance, validation, exception handling, and governance controls.\nCommunicate process changes, support implementation across the team, monitor adherence to standard operating procedures, and address gaps through coaching or process updates.\nEducation, Skills and Abilities:\nPreferred education: Bachelor’s degree in business, management, or a related field.\nMinimum of 3 years of experience in master data, data governance, ERP data management, reporting, or a related data-focused role, including experience resolving complex data-quality or transaction issues.\nExperience monitoring and troubleshooting EDI transactions, including failure analysis, issue documentation, and coordination with technical or business partners.\nProficiency in SAP or a comparable ERP system and advanced Excel skills, including data validation, lookups, pivot tables, and analysis of large datasets.\nStrong analytical and problem-solving skills, with the ability to interpret large datasets, identify trends and root causes, and translate findings into corrective actions or process improvements.\nExcellent written and verbal communication skills, with the ability to explain data requirements and technical issues clearly, facilitate training, and influence cross-functional stakeholders.\nStrong organizational skills and attention to detail.\nAbility to develop and implement training programs and SOPs.\nProactive and solution-oriented mindset.\nAbility to work independently, exercise sound judgment, manage competing priorities, and collaborate effectively across business and technical teams.\nHigh level of professionalism and customer focus.\n\nThis opportunity offers a competitive benefits package including:\nMedical, dental, and vision coverage with wellness benefits \nCompany-matching 401(k) plan\nCompany-paid life insurance and accidental death & dismemberment benefits\nCompany-paid identity theft insurance\nCompany-paid disability\nFlexible spending and health savings accounts\nCompany-paid employee assistance program\nPaid time off and paid holidays\nAdditional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance\n\nOld World Industries is among the largest privately held companies competing in the automotive aftermarket today. Built upon a 50-year history of ingenuity, the Northbrook, Illinois-based company is transforming the automotive, commercial and chemical industries that keep the world moving forward. Old World’s brands include a full line of PEAK® Performance Automotive Aftermarket Products including Antifreeze/Coolant, Washer Fluid, Lighting and Wiper Blades; BlueDEF® Diesel Exhaust Fluid and Equipment; FINAL CHARGE® PRO-SERIES Heavy Duty Extended Life Coolant, Fleet Charge® SCA Precharged Heavy Duty Coolant and Thermal Charge® Heat Transfer Fluid.","description_format":"text","description_chars":5586,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Manufacturing","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-27T19:04:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":41,"reasons":["conf:2","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/owi-customer-master-data-specialist","json_url":"https://alion.io/job/owi-customer-master-data-specialist.json","meta":{"generated_at":"2026-11-03T20:35:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3294,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":554895},"rest":"https://alion.io/mcp/rest/get_company?id=554895"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fowi-customer-master-data-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fowi-customer-master-data-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fowi-customer-master-data-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/owi-customer-master-data-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fowi-customer-master-data-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3352495}},{"tool":"search_jobs","arguments":{"company":"owi.fi","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3352495},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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