{"id":3409043,"url":"https://alion.io/job/oxford-nanopore-technologies-inside-sales-sales-development-representative","title":"Inside Sales, Sales Development Representative","company":{"id":51518,"name":"Oxford Nanopore Technologies","domain":"nanoporetech.com","url":"https://alion.io/company/oxford-nanopore-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":17,"ghost_share":0,"stale_share":0.529,"repost_share":0.059,"time_to_fill_p50_days":19,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T06:08:30Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-05T05:54:00Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"The individual is expected to professionally and effectively complete the day-to-day tasks required, across a number of disciplines, via the telephone, zoom, email or social media using ONT sales tools and resources. Combined with their personal organisational and communication skillsets they identify, develop and manage new sales opportunities that support the sales function to achieve or exceed their annual sales quotas.\nThe most important tasks are to effectively manage Sales Funnel Activities, in SFDC, to drive new business. Proactively plan and manage Sales Prospecting activities to support and drive new business. Triaging outbound/inbound calls from/to customers, managing cases and qualifying sales leads. Manage SLDW renewals in a structured way for specified instruments. Support for specified Channel Partners and marketing, as directed, and supporting events and lead follow-up.\nThis role requires a proactive, curios and organised mindset with a focus, but not limited to, the following Key Areas of Responsibility which represents their KPIs:\nDemonstrate professional and effective use of the toolset, skillset and mindset to manage Sales Funnel Activities in SFDC, managing Event Lead to 100%, and other key tools as directed\nEffectively, being a self-starter, plan and manage Prospecting Activities in a structured and professional manner\nEffectively, being a self-starter, plan and manage Triaging of inbound/outbound customer calls and cases\nEffectively, being a self-starter, plan and manage SLDW Renewals by using required systems - SFDC and Iron Clad as directed\nEffectively, build personal industry and product knowledge to become expert support for specified Channel Partners to support sales growth\n\nDuties\n Sales Funnel & Lead Management Activities - Key ResponsibilitiesEffectively use of toolset, skillset and mindset to manage Sales Funnel Activities and Lead Management, seeking help and support when required, by:\n Effectively growing new and existing T3 sales accounts, qualifying opportunities to achieve agreed KPIs\nEffectively support T2 & T1 sales opportunities by qualifying sales leads and hand over to CP and Account Managers \nEffective follow-up local and strategic event lead (and other leads as directed)\nProvide support for sales quote requests especially the custom or non-standard process quotes\nProactively manage and growing existing MinION business\nPrepare professional reports on activities\nSupporting Field Sales Teams and Inside Sales Account Manager with Adhoc requests to grow the business\n\nProspecting Activities - Key ResponsibilitiesEffectively manages Prospecting Activity, seeking help and support when required, to ensure best possible sales outcomes for customer and ONT by:\nUsing leads provided, plan campaigns, reporting and prospecting activities via phone, zoom, email or social media that achieve agreed KPIs\nGenerate own new business leads through effective prospecting campaigns and sales activity\nDevelops and uses systems for proactively driving call-back activities from own or company lead generation activities\nDemonstrates effective development and application of accurate and reliable qualification approaches, techniques and digital tools to minimise wasted time and maximise number of prospects entering the sales funnel\nWorks in a fast-paced environment, is resilient, self-motivated and target oriented\n\nEffectively Plan and Manage Triaging Activity - Key ResponsibilitiesEffectively plans and manage triaging activities for inbound/outbound customer cases by;\nDevelops and uses system for managing customer triaging activities, within company guidelines, in an effective way that satisfies customers\nDemonstrates ability to rapidly engage with customers, using effective questioning techniques to establish and articulate their needs and pain points\nDemonstrates ability to manage customer objections through the application of the appropriate techniques or tools. Drives customer satisfaction\nCloses the call effectively with clearly documented action plan and follow-up commitments\n\nEffectively, being a self-starter, plan and manage Support Plan Renewals by using required systems - SFDC and Iron Clad as directedPlans for and manages assigned service contract renewals for specific products\nDemonstrates effective use of tools and techniques to manage support plan responsibilities\nAchieves agreed KPIs\n\nEffectively, build personal industry and product knowledge to Support specified Channel Partners to support sales growthPlans for and manages personal Channel Partner relationships with area of responsibility\nContinuously develops personal knowledge and expertise in industry and across defined product range to become a SPOC\nIs recognised by Channel Partner as a key Support\n\nPERSON SPECIFICATION\nBSc degree and/or Masters (preferably in the Lifesciences, genetics and genomics)\nPrior Sales experience or working with sales channel partners to accelerate product adoption (preferably in an inside sales environment)\nExperience in coaching people in a commercial team (direct or indirect)\nExperience in using Customer Relationship Management (CRM) systems\nExperience working with research/life science customers \nKnowledge of the Life Sciences & Genomics market\nUnderstanding of current DNA sequencing technologies and their applications\nUnderstanding of the difference between a research role and a sales role\nFluent in English (verbal and written)\nStrong communication skills\nTakes initiative\nPositive, can-do attitude\nSelf-motivated\nSound judgement and self-sufficient\nValues teamwork","description_format":"text","description_chars":5580,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Genomics & Genetic Testing","Laboratory Equipment"],"lifecycle":[{"event":"open","at":"2026-10-28T17:07:18Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.577,"p_room":0.945,"age_days":7,"expected_fill_days":19,"reasons":["conf:0","stale_co","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/oxford-nanopore-technologies-inside-sales-sales-development-representative","json_url":"https://alion.io/job/oxford-nanopore-technologies-inside-sales-sales-development-representative.json","meta":{"generated_at":"2026-11-05T14:09:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18258,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51518},"rest":"https://alion.io/mcp/rest/get_company?id=51518"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foxford-nanopore-technologies-inside-sales-sales-development-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foxford-nanopore-technologies-inside-sales-sales-development-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foxford-nanopore-technologies-inside-sales-sales-development-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oxford-nanopore-technologies-inside-sales-sales-development-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foxford-nanopore-technologies-inside-sales-sales-development-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3409043}},{"tool":"search_jobs","arguments":{"company":"nanoporetech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3409043},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}