# Manager IT

Team Leadership Set the bar. Define what great communication, quality, and ownership look like, and model it every day. Drive performance. Set clear goals, give honest feedback often, and address gaps quickly. Build bridges. Work closely with engineering, support, and business teams to get things done. Customer Experience Own the relationship. Be accountable for how customers feel, from everyday service to tough escalations. Stay ahead. Keep customers informed before they ask, with clear next steps, owners, and timelines. Turn feedback into action. Run service reviews that uncover what matters and lead to real change. Operations and Service Management Keep it reliable. Oversee secure, stable operations across networks, servers, cloud, endpoints, identity, and backups. Put ITIL to work. Run incident, problem, change, and request management that works in the real world. Lead under pressure. Own major incidents from first alert to root cause and permanent fix. Let data guide you. Track SLAs, satisfaction, and backlog, and act on what the numbers show. AI and Continuous Improvement Automate with care. Use AI and automation to speed up troubleshooting, documentation, and reporting, wi

- **Id**: 3919484
- **Url**: <https://alion.io/job/oxiliry-manager-it>
- **Role**: Leadership
- **Role family**: Leadership
- **Seniority**: lead
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Hyderabad, Pakistan
- **Countries**: PK
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-07T14:02:15Z
- **Employer posted date**: 2026-11-07
- **Last verified at**: 2026-11-07T14:02:15Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 2257
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4523141
- **Name**: Oxiliry
- **Domain**: oxiliry.com
- **Url**: <https://alion.io/company/oxiliry>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Zoho Recruit

## Technologies

- **ITIL** — Optional: no
- **Microsoft Entra ID** — Optional: no
- **SIEM** — Optional: no
- **Zabbix** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Management years min**: 4
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-07T14:02:15Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 28
- **Reasons**: conf:2, win:early
- **Computed at**: 2026-11-07T16:46:08Z

---
[Page](https://alion.io/job/oxiliry-manager-it) · [JSON](https://alion.io/job/oxiliry-manager-it.json)

Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.