{"id":1998229,"url":"https://alion.io/job/oxya-technicienne-dexploitation","title":"Technicien(ne) d'exploitation","company":{"id":3064046,"name":"oXya","domain":"oxya.com","url":"https://alion.io/company/oxya-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Loos, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2175,"max":2175,"currency":"EUR","period":"month","gross":null,"usd_annual":29364},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Unix","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-02T12:39:11Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-20T03:51:45Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Le/la technicien(ne) d’exploitation assure la supervision et l’exploitation de toutes les ressources informatiques des clients afin de les maintenir en conditions opérationnelles conformément aux procédures.\nActivité principales\nSuperviser de manière continue (24h/24, 7jrs/7 en 3x8h) des systèmes d’informations des clients de l’entreprise.\n\nEffectuer des tâches d’exploitation.\n\nRédiger les comptes-rendus de supervision quotidiens sur l’état des systèmes et des anomalies détectées et les délivrer aux clients.\n\nAppliquer rigoureusement les procédures de surveillance et d’alertes prédéfinies avec les clients.\n\nDétecter, traiter et escalader les incidents vers les administrateurs, les clients et les partenaires.\n\nÊtre garant du maintien des normes qualité en respect des process de l’entreprise.\n\nVeiller à l’application de la politique de sécurité des systèmes d’information sur le périmètre dont il/elle a la charge.\n\nProfil recherché\nIdéalement : personne ayant une première expérience en informatique (bases de données, systèmes Windows et/ou Unix ou en support helpdesk)\n\nQualités : ponctualité, rigueur, esprit d'équipe.\n\nLangues : savoir prendre un message téléphonique en anglais et le restituer. 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