{"id":3861136,"url":"https://alion.io/job/ozcare-workforce-capability-optimisation-lead","title":"Workforce Capability & Optimisation Lead","company":{"id":3192500,"name":"Ozcare","domain":"ozcare.org.au","url":"https://alion.io/company/ozcare","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T15:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T03:40:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Ozcare is creating a new role to help transform how workforce planning, rostering and workforce utilisation is managed across our Residential Aged Care business. This role has been established to address a real business challenge: improving workforce utilisation, strengthening rostering capability and reducing reliance on agency labour through better planning, systems and operational practices.\nReporting to the Chief Operating Officer - Aged Care and working from our corporate office in Kangaroo Point, you'll work across Operations, People & Culture, Payroll, Finance and Project Teams to identify workforce inefficiencies, improve rostering practices and drive workforce optimisation initiatives that deliver measurable outcomes.\nThis is not a traditional workforce planning role focused solely on reporting. You'll be in the business, partnering with operational leaders to solve workforce challenges, uplift capability and embed consistent workforce management practices across Residential Aged Care.\nWhat you'll be doing\nAnalyse workforce utilisation, rostering and operational data to identify trends, risks and opportunities for improvement.\nImprove workforce utilisation and reduce avoidable agency labour, overtime and other high-cost workforce practices.\nPartner closely with Facility Managers and operational leaders to strengthen workforce planning and rostering capability.\nDrive consistent workforce planning and rostering standards across the aged care portfolio.\nLead the optimisation and adoption of Mirus Works and support the operational readiness, implementation and embedding of Dayforce across the business.\nWork closely with HR Business Partners and operational leaders to identify workforce gaps and improve workforce deployment outcomes.\nProvide practical, data-driven recommendations that influence workforce decisions and improve operational performance.\nWhat we're looking for\nYou may come from workforce planning, workforce optimisation, workforce analytics, rostering, operations improvement or a workforce management background.\nMost importantly, you'll know how to turn workforce data into practical solutions and influence leaders to adopt better ways of working.\nYou'll bring:\nExperience in workforce planning, rostering or workforce optimisation.\nStrong understanding of workforce deployment, roster management and payroll processes.\nExperience identifying trends and translating workforce data into actionable recommendations.\nStrong stakeholder management and influencing skills.\nExperience improving workforce systems, processes or operational practices.\nThe ability to coach, support and challenge operational leaders to drive better workforce outcomes.\nExperience with workforce management platforms such as Dayforce, Mirus Works, Kronos, Humanforce or similar systems will be highly regarded.\nWhy join Ozcare?\nThis is a newly created opportunity where you'll have the autonomy to shape workforce planning capability across a large and complex aged care operation.\nYou'll play a key role in reducing workforce inefficiencies, improving rostering practices and helping operational leaders make better workforce decisions.\nIf you're looking for a role where you can influence strategy, improve systems and see the real impact of your work across the organisation, we'd love to hear from you.","description_format":"text","description_chars":3334,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Disability Support 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