{"id":678438,"url":"https://alion.io/job/p3vetpartners-practice-manager","title":"Practice Manager","company":{"id":685102,"name":"P3 veterinary partners","domain":"p3vetpartners.ca","url":"https://alion.io/company/p3vetpartners","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":95,"open_postings":28,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":706,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":75000,"currency":"CAD","period":"year","gross":null,"usd_annual":53317},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-27T20:28:16Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-11-09T17:35:43Z","board_verified":false,"closed_at":"2026-11-09T17:35:43Z","days_open":73,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":73},"description":"Leadership Opportunity in Pakenham (40 minutes west of Ottawa) Experienced RVTs encouraged to apply!\nMississippi Veterinary Services is searching for an enthusiastic Practice Manager to join our amazing team in a full-time capacity.\nIf you’re searching for a welcoming environment where you will be appreciated for your contribution to a team of really supportive people and possess a disposition towards leadership - we want to hear from you!\nOur team is truly one-in-a-million. We laugh and have fun together every day, so it’s important that we identify someone with a cheerful and amiable disposition that shares our enthusiasm for convivial teamwork. We take pride in the dynamic and supportive culture we have fostered, and look forward to nurturing the establishment of our next colleague and friend. If you are looking for a progressive environment where each individual is heard, and recognized for their unique contributions, we'd love to talk.\nThe Practice Manager will provide onsite leadership and oversight of the veterinary health care team to ensure that high quality care is provided to our patients and their people.\nThe successful candidate will be scheduled for an average of 40 hours per week over 5 days.\nKey Duties & Responsibilities\nProvide onsite leadership and oversight of the veterinary health care team in order to maximize overall business performance of the hospital\nLead the continuous improvement of the quality of customer service and medical care\nEnsure smooth communication throughout a client’s visit. Work alongside the Medical Director to resolve client concerns\nOversee that all client communication such as welcome letters, sympathy cards, and newsletters are sent in accordance with Hospital protocols & approved timelines\nImplement team scripting, in-Hospital marketing, and social media content to help capture new clients, bond current clients, increase referrals, and generate community goodwill\nMeet client needs for timely veterinary care. Tracks new clients/patients, frequency of visits, and achieves predetermined goals for appointment and surgery fill rates\nEnsure team has sufficient and appropriate resources to deliver exceptional patient care.\nUnderstand and help manage the financial drivers of the hospital\nEnsure Cost of Sales as a percent of revenue is in line with budget. Maintain reasonable levels of inventory and put plans of action in place to eliminate bulk ordering and expired goods\nWork with Regional Manager and Medical Director to review a specific operating budget and hospital business plan\nWork with Regional Manager and Medical Director to prioritize equipment and facility needs. Assist with sourcing and purchasing as needed\nPrepare financial, bookkeeping, and accounting reports\nKeep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems\nFollow and adhere to the monthly schedule authorization and predict staffing needs. Verify that the financial health of the Hospital supports planned new hires\nAct as a positive role model, using a collaborative approach and assuming positive intent. Set others up for success and foster open, proactive, and cooperative relationships\nCollaborate with Regional Manager and Medical Director to recruit, mentor and retain a team with an emphasis on accountability, high morale, collegiality, effective teamwork and high moral standards\nMonitor and discuss the Key Performance Indicators for hospital and team member performance with Regional Manager and Medical Director and implement an action plan where necessary\nMeet expectations and timelines determined by Regional Manager in relation to hospital initiatives. Hold the team accountable on job responsibilities and deliverables\nReview feedback with Regional Manager from data management and reporting platforms. Implement actionable strategies to elevate patient care and capture revenue in areas such as bonding rates, reminders and forward booking\nEnsure that fee schedules are current, revenue category budgets are achieved, and shorts are investigated. Monitor fee capture and discounting to ensure reasonable and appropriate value\nConsistently uses the resources available (Vet Success, PIMS, ALLYDVM etc.) to analyze and make effective actionable decisions that impact operations including, but not limited to, asset purchases, new hires, rate changes, and conflict resolution\nWork with Home Office to ensure that all voluntary and mandatory controls, standards, requirements, rules & regulations are followed & any training needed is conducted (Employment Standards, CVO, AAHA, WHMIS, OHS, Xray etc)\nEnsures the hospital team is able to succeed in their duties by providing coaching, development, training, mentorship and education as required\nWhen Reception coverage is needed: the Practice Manager will assist with clerical and reception duties, client and in-patient intake and discharge duties, schedules, appointments, answers questions, and maintains front office and exam room flow. \nEducation\nA minimum of two years of experience providing onsite leadership and oversight of a veterinary or medical health care team is preferred\nEducation and training in business administration preferred\nIn-depth understanding of Human Resources and proven experience leading and innovating practices preferred\nA vision to foster an inclusive, employee-centric culture\nExperience developing strategic and multi-year business plans, resource forecasts, and in managing operational budgets\nExperience with coaching, conflict resolution, and performance management\nProven ability to build and nurture relationships at all levels\nAbility to influence and communicate in a clear and effective manner\nAn approach that is progressive, strategic, humble, and achievement oriented\nExemplary oral and written communication skills\nTotal Compensation - we will support your personal, financial, and professional growth through:\n\nCompetitive Salary: we offer a competitive range of $60,000 - $75,000/yr based on full-time hours, commensurate with experience and skill set\nA Comprehensive Health Benefits Package (Medical, Dental, & Vision premiums paid by clinic)\nProfessional Services Coverage (chiropractor, massage therapist, physiotherapist, acupuncturist and more)\nEnhanced Mental Health Practitioner Coverage\nP3 Pawsitive Health & Lifestyle Spending Account\nUnlimited Continuing Education (CE) funds for advanced professional development plus three days of paid leave to attend CE\nEmployee Assistance Program\nPaid Licensing & Membership Dues\nPaid Vacation Time\nPaid Sick & Personal Emergency Days\nGenerous Veterinary Discounts (75% off services for your own pets, and an extended family and friends discount)\nClothing Allowance\nEligibility for EBITDA-based Performance Bonus\nRelocation Allowance to help with moving expenses can be arranged for out-of-town candidates!","description_format":"text","description_chars":6898,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-09-10T23:14:37Z"},{"event":"close","at":"2026-11-09T17:35:43Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":53317,"is_top_pay":false},"html_url":"https://alion.io/job/p3vetpartners-practice-manager","json_url":"https://alion.io/job/p3vetpartners-practice-manager.json","meta":{"generated_at":"2026-11-11T16:32:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31266,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685102},"rest":"https://alion.io/mcp/rest/get_company?id=685102"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fp3vetpartners-practice-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fp3vetpartners-practice-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fp3vetpartners-practice-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/p3vetpartners-practice-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fp3vetpartners-practice-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":678438}},{"tool":"search_jobs","arguments":{"company":"p3vetpartners.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":678438},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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