{"id":150769,"url":"https://alion.io/job/pa-consulting-secure-support-engineer-2","title":"Secure Support Engineer","company":{"id":6225,"name":"PA Consulting","domain":"paconsulting.com","url":"https://alion.io/company/pa-consulting","size_band":"501-1000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":34,"ghost_share":0,"stale_share":0.706,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourn, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-08-28T11:12:53Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T22:32:17Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":56},"description":"We believe in the power of ingenuity to build a positive human future.\nAs strategies, technologies, and innovation collide, we create opportunity from complexity.\nOur teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.\nWe are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.\nOur teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.\nPA. Bringing Ingenuity to Life.\n This is an interesting and varied role where you will be responsible for support our UK users based outside of London. The role will allow you to develop your skills in areas such as excellent customer services, automation, problem-solving skills and secure IT support.\nThe successful candidate will work within a wider team to maintain a strong security stance, following strict processes and support to ensure the integrity of all IT services. Confident in deploying and operating a variety of systems to ensure that all environments are available, secure and operating as expected.\nKey responsibilities include:\nBeing the first point of contact for users in a secure environment, dealing with a variety of requests that may need to be escalated\nProviding technical support/input to team projects\nCreating clear and concise reports to demonstrate the usage of our environments\nFollowing strict process on data management\nSupporting business critical systems\nAvailability on-site 5 days a week, with some travel to other offices\n Experience working in a customer facing IT support role, handling support tickets and interacting with colleagues of varying seniority and IT proficiency levels.\nKnowledge of Windows Operating systems, Azure, Office 365 and Intune.\nPreferably experience managing platforms within Azure, specifically Azure Virtual Desktops.\nA keen eye for detail with the ability to follow and produce clear, concise documentation.\nAbility to communicate at all levels of an organisation with the ability to work effectively as part of a team\nESSENTIAL REQUIREMENT:\nCandidates must possess UK single-nationality and have resided in the UK for a minimum of 5 years to obtain the security clearance level needed for this role. Candidates without this cannot be considered.\nWe know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply - we’d love to hear from you.\nApply today by completing our online application\nPlease be aware that some of our UK roles at PA Consulting require a UK security clearance.\nAll PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.\nWe therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying.\n Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.\nOur purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.\nFind out more about Life at PA here.\nWe are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:\nHealth and lifestyle perks accompanying private healthcare\n25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days \nGenerous company pension scheme \nOpportunity to get involved with community and charity-based initiatives \nAnnual performance-based bonus \nTax efficient benefits (cycle to work, give as you earn) \nWe’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.\nAdjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on ","description_format":"text","description_chars":5385,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Growth opportunities"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Management Consulting","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-08-28T11:12:53Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.55,"p_room":0.55,"age_days":56,"expected_fill_days":41,"reasons":["conf:3","stale_co","velocity","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/pa-consulting-secure-support-engineer-2","json_url":"https://alion.io/job/pa-consulting-secure-support-engineer-2.json","meta":{"generated_at":"2026-10-24T23:06:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33933,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6225},"rest":"https://alion.io/mcp/rest/get_company?id=6225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpa-consulting-secure-support-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpa-consulting-secure-support-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpa-consulting-secure-support-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pa-consulting-secure-support-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpa-consulting-secure-support-engineer-2"}]}