General Manager 1

Shift:

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

General Manager

Make an Impact. Build a Career.

At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we've continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.

That's why we need you - your leadership, expertise, and drive - to help us advance this important work while growing your career.

We're seeking an experienced and motivated leader who is passionate about operational excellence, team development, and delivering outstanding customer service. If you're looking for an opportunity to lead a complex scientific services operation and make a meaningful impact on the communities we serve, Pace® could be the perfect place for you.

Find Your Place at Pace®

Join us as a General Manager and provide strategic and operational leadership for a facility that may include laboratory operations, service centers, field services, and related functions. In this role, you will oversee a broad range of operational programs and activities, ensuring compliance, efficiency, financial performance, and exceptional service delivery.

You'll serve as a key partner to both site and corporate leadership while leading managers and teams responsible for delivering trusted scientific solutions to our customers.

What You'll Do

• Develop and direct the implementation of facility goals, objectives, policies, procedures, and work standards.
• Lead the preparation, management, and administration of facility budgets and operational resources.
• Develop, implement, and oversee operational and service programs, initiatives, and systems across assigned functions.
• Provide strategic direction for laboratory, service, field, and operational activities within the facility.
• Plan, organize, administer, evaluate, and develop the performance of assigned managers and staff.
• Lead and participate in operational, monthly, and cross-functional meetings to drive alignment and business results.
• Ensure compliance with applicable federal, state, local, institutional, and industry regulations and standards.
• Identify operational risks, investigate incidents and exposures, and recommend appropriate corrective actions and remediation plans.
• Compile, analyze, and present operational and service performance metrics to senior leadership.
• Recommend improvements to organizational policies, procedures, and operational practices.
• Lead special projects, identify priorities, coordinate stakeholders, and evaluate outcomes.
• Monitor industry trends, regulatory updates, emerging technologies, and best practices impacting laboratory and operational services.
• Drive continuous improvement initiatives that enhance efficiency, service delivery, and customer satisfaction.
• Promote Pace®'s mission and values through collaborative leadership and professional interactions with employees and customers.

What You'll Bring

• Bachelor's degree in Chemistry, Biology, Operations, or a closely related field and seven (7) years of managerial experience; or an equivalent combination of education, training, and experience.
• Expert knowledge of service and operational administration principles, practices, and techniques.
• Strong leadership experience in goal setting, program development, implementation, evaluation, and employee management.
• Proven ability to build high-performing teams, motivate employees, and lead within a collaborative environment.
• Experience developing and administering budgets and managing financial performance.
• Knowledge of applicable service and operational laws, regulations, and compliance requirements.
• Strong understanding of operational planning, program development, and organizational effectiveness.
• Excellent written and verbal communication skills, including executive-level presentations.
• Proficiency with computer systems and business applications related to operational management.
• Ability to interpret, apply, and explain laws, regulations, policies, and procedures.
• Demonstrated success managing multiple priorities and exercising sound judgment and decision-making.
• Ability to prepare clear, concise reports, correspondence, and recommendations for all levels of the organization.
• Strong consulting, coaching, and relationship-building skills.
• Ability to work effectively with diverse teams and stakeholders, including situations requiring diplomacy, tact, and discretion.

Why Pace®?

At Pace®, you'll have the opportunity to lead talented teams, drive operational excellence, and contribute to work that protects human health and the environment. We invest in our people, encourage professional growth, and empower our leaders to make a lasting impact on our customers, employees, and communities.

Pace® is an equal opportunity employer committed to creating a diverse and inclusive workplace.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.