{"id":1839158,"url":"https://alion.io/job/pacelabs-client-services-tech-1-3","title":"Client Services Tech 1","company":{"id":2287819,"name":"Pace Analytical","domain":"pacelabs.com","url":"https://alion.io/company/pacelabs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ormond Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3289},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-11T19:46:50Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Shift:\nM-F 1500-0000, training hours 0900-1800Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.\nSUMMARY:Responsible for shipping and receiving, processing, and administration of samples, which involve knowledge of fundamental lab and administration policies, programs, and practices while completing appropriate forms, documents, and databases. These roles can provide a variety of services in the maintaining of information, shipping, receiving, samples and materials, and related areas.\nESSENTIAL FUNCTIONS:\nThis class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.\nProvides a variety of services using warehouse and lab support knowledge covering multiple areas of sample administration, including receiving, scanning, storage, preparation, shipping, and disposal; samples involve fundamental administration.\nReviews, completes, and processes various standard types of logs, documents, databases, and related materials and information.\nPicks up, transports, and delivers samples, documents, materials, and other items as needed.\nCleans, maintains, and stocks supplies, tools, paperwork, and related items; disposes of materials and samples using well-established guidelines and instructions.\nDetermines short-holds and rush samples and prioritizes based project requirements.\nProvides fundamental support in the application and assistance to staff and management regarding sample, equipment, and shipping/receiving administration policies, programs, and practices.\nAssists in the review and implementation of sampling, equipment, and shipping/receiving administration policies, practices, and programs to meet organizational, operations, and management needs.\nAssists with ensuring compliance with applicable laws, rules, and regulations; receives guidance and direction or escalates when required.\nContributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.\nPromotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.\nQUALIFICATIONS:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.\nEducation and Experience:\nHigh school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training, and experience. One year of experience in a lab or office setting is preferred.\nRequired Certificates, Licenses, and Registrations:\nContinued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.\nValid Driver's License is often required.\nRequired Knowledge and Skills\nRequired Knowledge:\nFundamental principles, practices, and techniques of sample and lab administration.\nFundamental principles, practices, and techniques of shipping and receiving.\nUnderstanding of the daily administration and oversight of sample programs, policies, and procedures.\nSafe driving principles and practices.\nFundamental methods to resolve sample administrative or technical problems, questions, and concerns.\nAbility to learn standard applicable organizational policies and procedures on sample, equipment, and shipping/receiving administration.\nComputer applications and systems related to the work.\nPrinciples and practices to serving as an effective project team member.\nMethods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.\nCorrect business English, including spelling, grammar, and punctuation.\nRequired Skills:\nPerforming fundamental sample, equipment, and shipping/receiving administration duties in a variety of assigned areas.\nProviding standard support within varied sampling and shipping/receiving functions.\nServing as a team member working with customers and projects.\nSafely operating a motor vehicle\nOperating in both a team and individual contributor environment.\nInterpreting, applying, and explaining organizational policies and procedures.\nMaintaining databases, forms, documents, and related informati0n.\nUsing initiative and judgment within established department policies and procedures.\nUsing tact, discretion, and prudence in working with those contacted in the course of the work.\nPerforming effective oral presentations to groups and peers and the department.\nContributing effectively to the accomplishment of team or work unit goals, objectives, and activities.\nEstablishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.\nPHYSICAL/MENTAL REQUIREMENTS:\nThe physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nMobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit for extended periods of time; exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.\nWORKING ENVIRONMENT:\nWork is performed in a lab and office setting. Work is subject chemicals, fumes, gasses, noxious odors, and related items in a lab and samples setting.\nFind Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.\nBenefits\nWhen you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.\nEqual Opportunity Employer\nPace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.","description_format":"text","description_chars":7553,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["401k plan","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Professional Services","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-10-04T15:42:17Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":0.9,"age_days":9,"expected_fill_days":17,"reasons":["conf:3","wave","win:mid","comp:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/pacelabs-client-services-tech-1-3","json_url":"https://alion.io/job/pacelabs-client-services-tech-1-3.json","meta":{"generated_at":"2026-10-11T20:55:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9423,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2287819},"rest":"https://alion.io/mcp/rest/get_company?id=2287819"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpacelabs-client-services-tech-1-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpacelabs-client-services-tech-1-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpacelabs-client-services-tech-1-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pacelabs-client-services-tech-1-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpacelabs-client-services-tech-1-3"}]}