{"id":2063083,"url":"https://alion.io/job/pacific-coast-producers-customer-service-representative","title":"Customer Service Representative","company":{"id":3894487,"name":"Pacific Coast Producers","domain":"pacificcoastproducers.com","url":"https://alion.io/company/pacific-coast-producers","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":89,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":72,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lodi, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Oracle ERP","optional":false}],"status":"live","first_seen_at":"2026-09-22T15:39:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-21T12:03:28Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Pacific Coast Producers (PCP), a growing agricultural cooperative with food production facilities across the West Coast, is seeking a Customer Service Representative to join our team at our Corporate Headquarters in Lodi, CA. PCP is investing in its people and advancing a culture of service, where each employee can do their best to make affordable, high-quality food for customers across North America.\nPay Rate: $19-$21 per hour; candidate will be paid based on their work experience and skills. This is a full-time,on-site role based at our corporate headquarters in Lodi, CA.\nThe Customer Service Representative will report to the Customer Service Supervisor and will perform a wide range of administrative and clerical duties for the department to facilitate the efficient operation of the organization.\nRequirements\nTwo or more years of administrative office experience preferably in a distribution and/or inventory office.\nDemonstrated proficiency with MS Word and Excel. Experience using an ERP system such as JD Edwards is preferred.\nExcellent verbal and written communication skills.\nProven ability to perform with a high degree of accuracy and attention to detail.\nCapable of building strong relationships both internally and externally.\nAbility to resolve routine and complex issues and promote customer satisfaction.\nProven ability to work with limited supervision and follow projects through to completion\nBenefits\nPCP takes care of its people. Here are just a few of the benefits available to a successful candidate:Competitive pay with opportunities for continued learning and advancement;\nThis position is eligible for our annualprofit-sharing bonus program;\nMedical, dental, and vision insurance plan coverage for you and your family;\nRetirement plans to support your long-term security;\nPaid time off including vacation, holidays, jury duty, sick leave, and bereavement;\nLife and disability insurance plus an Employee Assistance Program;\nThe stability of a farmer-owned cooperative with more than 55 years of success.\nA mission-driven culture focused on feeding families across North America.\nAbout PCP Summary\nEstablished in 1971, Pacific Coast Producers is a cooperative owned by over 165 family farmers that grow and deliver various produce, including tomatoes, peaches, pears, grapes, cherries, and more, to production facilities in California and Oregon for processing and packaging. With over 3,000 dedicated employees, PCP strives to produce the finest quality products for customers across all channels of trade, including grocery retailers and foodservice distributors throughout the United States and Canada.\nNestled in the heart of San Joaquin County and just a short 45-minute drive from Sacramento, our corporate headquarters is located in the charming city of Lodi, CA. Lodi is renowned for its rich history in winemaking and agriculture, as well as its vibrant downtown area and close-knit community. With a great quality of life, Lodi offers a welcoming environment to those seeking a relaxed and enjoyable lifestyle.\nAA/EEO Policy Statement\nPacific Coast Producers is an affirmative action and equal opportunity employer. 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