{"id":1665408,"url":"https://alion.io/job/pacific-life-project-technical-lead-workflow-automation-integration-partners","title":"Project Technical Lead, Workflow Automation & Integration Partners","company":{"id":1772571,"name":"Pacific Life","domain":"pacificlife.com","url":"https://alion.io/company/pacificlife-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States","Omaha, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":181000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":282},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"MuleSoft","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-11-03T17:33:18Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Job Description:\nProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future - including your own.\nThe Project Technical Lead, Workflow Automation & Integration partners with business stakeholders, architects, product owners, and engineering teams to deliver workflow automation, integration, and digital transformation solutions across the Workforce Benefits Division.\nThis individual contributor role serves as the technical lead for complex projects, providing leadership throughout the solution lifecycle from requirements gathering and solution design through implementation, testing, deployment, and production support. The role is responsible for identifying opportunities to automate business processes, improve operational efficiency, and enable a highly connected technology ecosystem through workflow orchestration, APIs, integrations, and AI-enabled capabilities.\nThis role collaborates across all layers of the technology stack, including user interfaces, application services, databases, APIs, integrations, and supporting infrastructure. The ideal candidate combines strong business analysis skills with technical expertise to translate business objectives into scalable and secure technology solutions that drive measurable business outcomes.\nThis role will be located in one of our offices either in Newport Beach, CA, Charlotte, NC or Omaha, NE.\nHow you will help move us forward\nLead workflow automation, integration, and digital transformation projects supporting Workforce Benefits business capabilities.\nPartner with business stakeholders to analyze current and future business processes and identify opportunities to streamline workflows, reduce manual effort, and improve customer and operational outcomes.\nServe as the technical lead for initiatives involving workflow management, APIs, system integrations, automation platforms, and AI-enabled solutions.\nTranslate business requirements into technical specifications, process flows, workflow diagrams, API requirements, and data mapping documentation.\nCollaborate with solution architects, Full-Stack Developers, and enterprise technology teams to design scalable, secure, and maintainable solutions.\nParticipate in all stages of the software development lifecycle, including requirements analysis, system design, development support, testing, deployment, and production support.\nDevelop and maintain technical documentation, including process flows, sequence diagrams, system specifications, API documentation, source-to-target mappings, operational procedures, and support documentation.\nPartner with Product Owners and Scrum Masters within a Scaled Agile environment to refine backlogs, define acceptance criteria, and establish measurable outcomes.\nSupport Quality Assurance activities by defining business scenarios, testing requirements, and end-to-end validation criteria.\nProvide technical leadership and guidance across project teams while influencing solution decisions and ensuring alignment with architecture and development standards.\nServe as an escalation point for workflow, integration, and production support issues and lead root cause analysis efforts.\nEvaluate emerging technologies, automation tools, and AI solutions to improve business processes and delivery effectiveness.\nEstablish and measure KPIs and business outcomes related to automation, operational efficiency, quality, and customer experience.\nThe experience you will bring\nBachelor's degree in Computer Science, Information Systems, Engineering, Analytics, or a related field.\n8+ years of experience in technical project leadership, workflow automation, integration, or software delivery.\nExperience leading cross-functional technology initiatives as an individual contributor.\nExperience gathering, analyzing, and documenting business, functional, and technical requirements.\nExperience with MuleSoft, Appian, REST APIs, file-based integrations, microservices, and event-driven solutions.\nStrong understanding of workflow management, process automation, business process analysis, and system integration concepts.\nExperience working across multiple layers of the technology stack, including APIs, application services, databases, and integration platforms.\nExperience supporting Agile or Scaled Agile teams and delivery methodologies.\nStrong stakeholder management, communication, facilitation, and problem-solving skills.\nAbility to drive initiatives forward in ambiguous environments while balancing business and technical priorities.\nWhat will make you stand out\nExperience with Workflow Benefits business capabilities including enrollment, underwriting, claims, and policy administration.\nExperience with workflow orchestration and business process automation platforms.\n3+ years of experience supporting API-led integrations and modern integration architectures.\nKnowledge of EIS policy administration systems.\nExperience working within a Full-Stack Development organization supporting end-to-end software delivery.\nExperience leveraging AI technologies to improve operational efficiency and decision-making.\nExperience defining and measuring business outcomes through KPIs, operational metrics, and automation goals.\nYou can be who you are.\nWe are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife\nBase Pay Range:\nThe base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.\n$167,670.00 - $204,930.00Your Benefits Start Day 1\nYour wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.\nPrioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents\n\nGenerous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off\n\nPaid Parental Leave as well as an Adoption Assistance Program\n\nCompetitive 401k savings plan with company match and an additional contribution regardless of participation\n\nYou Can Be Who You Are\nWe are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.\nWhat’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife\nEEO Statement:\nPacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.","description_format":"text","description_chars":7884,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Nebraska","iso":null,"kind":"city"},{"name":"North Carolina","iso":null,"kind":"city"},{"name":"California","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-02T05:54:09Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.831,"p_room":0.55,"age_days":33,"expected_fill_days":31,"reasons":["conf:4","velocity","win:tail"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/pacific-life-project-technical-lead-workflow-automation-integration-partners","json_url":"https://alion.io/job/pacific-life-project-technical-lead-workflow-automation-integration-partners.json","meta":{"generated_at":"2026-11-03T19:43:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2095,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1772571},"rest":"https://alion.io/mcp/rest/get_company?id=1772571"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpacific-life-project-technical-lead-workflow-automation-integration-partners"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpacific-life-project-technical-lead-workflow-automation-integration-partners"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpacific-life-project-technical-lead-workflow-automation-integration-partners"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pacific-life-project-technical-lead-workflow-automation-integration-partners\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpacific-life-project-technical-lead-workflow-automation-integration-partners"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1665408}},{"tool":"search_jobs","arguments":{"company":"pacificlife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1665408},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}