{"id":3041873,"url":"https://alion.io/job/pacific-life-technology-transformation-director","title":"Technology Transformation Director","company":{"id":1772571,"name":"Pacific Life","domain":"pacificlife.com","url":"https://alion.io/company/pacificlife-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":10,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States","Omaha, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":134000,"max_usd":252000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2716},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-05T22:48:10Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Job Description:\nDirector, Technology Transformation Leader - Institutional Division\nJob Description:\nPacific Life is seeking an experienced and forward-thinking Director, Technology Transformation Leader, to join our Institutional Division. This role serves as the technology counterpart in a “two-in-a-box” partnership with the division’s business transformation leader, helping drive the technology strategy, architecture, and execution needed to scale the division's target-state operating model.\nReporting into the CIO of Institutional Retirement, this leader will own the technical roadmap supporting the division's multi-year transformation agenda - evolving administration platforms, advancing automation and AI-enabled service delivery, and ensuring technology investments align with the division's growth, scalability, and customer experience objectives. This role partners closely with Operations, Product, and Enterprise Architecture to translate strategy into delivery.\nWhat you'll own:\nStrategic Leadership & Transformation\nPartner in a “two-in-a-box” model with the Institutional Division's AVP, Transformation Leader to co-own shared priorities, KPIs, and transformation outcomes.\nHelp define and execute the technology roadmap for Institutional Division platforms (policy, administration, and servicing systems) supporting DB and DC retirement products, aligned to enterprise architecture and the division's growth strategy.\nIdentify opportunities where automation, AI, and workflow orchestration can improve straight-through processing, data quality, and the annuitant/customer experience.\nChampion the continued evolution of the platform landscape, promoting composable, API-enabled, and cloud-ready architecture.\nPlatform Delivery & Execution\nTranslate the division's transformation roadmap into actionable delivery plans - epics, user stories, and acceptance criteria in partnership with Product and Operations.\nOwn execution cadence: sprint planning, release management, and delivery metrics using agile and DevOps practices.\nManage dependencies and remove roadblocks across Technology, Operations, Product, and vendor partners to keep delivery on track.\nCoordinate with vendor/BPO technology teams to ensure platform integrations and delivery commitments support transformation goals.\nArchitecture & Solution Design\nContribute to architectural decisions for Institutional Division platforms to ensure scalability, resiliency, and reuse.\nSupport the design of integration patterns, APIs, and digital self-service capabilities across the servicing value chain.\nPartner with Enterprise Architecture to ensure technology investments support long-term platform sustainability and regulatory requirements.\nTalent & Team Development\nBuild, mentor, and retain a high-performing team of employees, contractors, and vendor partners.\nPromote adoption of modern engineering practices (agile, DevOps, GenAI enablement) across the team.\nPartner with PX and L&D on workforce planning and capability development.\nQualifications\nWe're looking for a leader who brings the right combination of domain depth, delivery accountability, and partnership skills:\n8+ years in technology leadership roles, ideally within financial services, insurance, or asset management.\nA track record of leading technology delivery for policy/contract administration, or similar servicing platforms.\nProven ability to translate business strategy into technology roadmaps and deliver measurable outcomes.\nStrong command of agile delivery practices and DevOps/DevSecOps principles.\nDemonstrated ability to reimagine complex, end-to-end processes rather than incrementally improve them.\nSkilled at partnering with business leaders in a shared-ownership (“two-in-a-box”) model.\nPracticed at managing hybrid teams (employees, contractors, vendor/BPO partners).\nAbility to operate effectively in a highly regulated environment with strong controls and governance expectations.\nComfortable navigating ambiguity and driving clarity in complex environments.\nBachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).\nPreferred qualifications\nSolid understanding of the defined benefit and defined contribution retirement ecosystem, including new business, inforce, and servicing operations.\nExperience leveraging AI-augmented engineering practices to accelerate delivery and improve quality.\nFamiliarity with advanced analytics platforms, driving actionable insights from annuitant/ policy holder data.\nStrategic thinker with a bias for action and continuous improvement.\nPassionate about talent development and building inclusive, high-performing teams.\nBase Pay Range:\nThe base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.\n$184,680.00 - $225,720.00Your Benefits Start Day 1\nYour wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.\nPrioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents\n\nGenerous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off\n\nPaid Parental Leave as well as an Adoption Assistance Program\n\nCompetitive 401k savings plan with company match and an additional contribution regardless of participation\n\nYou Can Be Who You Are\nWe are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.\nWhat’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife\nEEO Statement:\nPacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.","description_format":"text","description_chars":6556,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-21T22:59:57Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":17,"expected_fill_days":31,"reasons":["conf:5","stale_co","velocity","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/pacific-life-technology-transformation-director","json_url":"https://alion.io/job/pacific-life-technology-transformation-director.json","meta":{"generated_at":"2026-11-06T03:42:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6202,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1772571},"rest":"https://alion.io/mcp/rest/get_company?id=1772571"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpacific-life-technology-transformation-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpacific-life-technology-transformation-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpacific-life-technology-transformation-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pacific-life-technology-transformation-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpacific-life-technology-transformation-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3041873}},{"tool":"search_jobs","arguments":{"company":"pacificlife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3041873},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}