{"id":2471442,"url":"https://alion.io/job/pacifica-continental-field-engineer-nivel-1-pacifica-continental","title":"Field engineer - Nivel 1 - Pacifica Continental","company":{"id":2681252,"name":"Pacifica Continental","domain":"pacificacontinental.com","url":"https://alion.io/company/pacifica-continental","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":["AR"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":115000,"period":"year","method":null,"sample_n":6503},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T19:54:57Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-27T06:25:07Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Desde Pacifica Continental conjunto a importante empresa Argentina dedicada a Networking, Ciberseguridad y DataCenter, nos encontramos busuqeda un perfil para el puesto de Ingeniero de Campo (Field Engineer) para realizar servicios soporte e implementación.\nLas tareas fundamentalmente serán:\nAtención a clientes con soporte de 1er nivel.\nGestión de tickets (Revisión diaria, Respuesta Inicial, Priorización, Categorización, seguimiento, SLA, etc) • ABM de los datos de acceso a los clientes en la Intranet\nGuardia pasiva de soporte fuera de hora\nApertura de incidentes con las Marcas\nColaboración con ingenieros de 2do y 3er nivel en la implementación de soluciones (routing, switching, wireless, seguridad, servers, storage, etc)\nRackeo y conexión física de equipamiento\nConfiguración de equipamiento\nPosibilidad evelntual de trabajos de implementación fuera de hora y fines de semana, de forma programada y con paga extra\nTroubleshooting de problemas de configuración en forma remota y onsite\nRealizar relevamientos de infraestructura de comunicaciones, informes y recomendaciones\nConocimientos y Tecnologías\nEl candidato deberá manejar las siguientes tecnologías y conocimientos.\nRouting (Mandatorio conocimientos básicos)\nSwitching (Mandatorio conocimientos intermedios)\nFirewall (Mandatorio conocimientos básicos)\nWireless (Mandatorio conocimientos básicos)\nVoIP (Deseable conocimientos básicos)\nVirtualización (Mandartorio conocimiento básicos)\nStorage (Deseable conocimientos básicos)\nBackUP (Deseable conocimientos básicos)\nExperiencia\nEl candidato deberá tener experiencia de entre 3 a 5 años comprobable en campo.\nIdioma\nInglés: se requiere conocimiento de inglés de lectura para poder interpretar datasheets e información técnica y oral para poder interactuar con los centros de soporte de los fabricantes.\n Beneficios\nModalidad Híbrida (presencial y home working)\nAlta flexibilidad\nCapacitación continua en tecnologías y marcas líderes. 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