{"id":635679,"url":"https://alion.io/job/pacificquest-overnight-program-guide","title":"Overnight Program Guide","company":{"id":684478,"name":"Pacific Quest","domain":"pacificquest.org","url":"https://alion.io/company/pacificquest","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hilo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-06T01:12:31Z","employer_posted_date":"2026-06-06","last_verified_at":"2026-11-03T23:59:15Z","board_verified":true,"closed_at":null,"days_open":151,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":150},"description":"This is an evergreen posting to connect with candidates interested in Overnight Program Guide future openings.\nThe primary purpose of the Overnight Program Guide is to ensure resident safety. Overnight Program Guides are responsible for executing Pacific Quest’s mission of providing individualized, sustainable, personal development within a safe, structured, experiential and natural environment in a culture of unconditional support and personal responsibility. In addition, this is a flexible/dynamic position providing housekeeping, administrative and daytime/overnight program guide and administrative support. Assistance with resident transports may also be required.\nEssential Duties and Responsibilities\nKeep watch over residents at rest and during awake hours as assigned and directed by Resident Supervisors or Program Directors\nEnsure all safety policies, protocols, and watches are adhered to\nMaintain resident confidentiality\nEnsure all work locations and common areas are clean and organized\nFulfills administrative duties as assigned (i.e. totes, paper shredding, oracles, etc.)\nAccurate documentation of all incidents involving residents and guides\nMaintain consistent communication with Supervisors regarding resident activities\nDrive company vehicles in emergency situations / evacuations, and for transports\nMust have flexibility and be available to report to work during various work shifts, and at alternate worksites\nProvide de-escalation techniques, regulating techniques and enforce boundaries with residents\nFacilitate Red Alerts when / if the need arises, and participate in alert and evac drills\nFill in as needed for logistical and program needs, which could include working in other capacities as needed and assigned\nParticipate in the review process at the 90-day and 1-year marks\nAdditional Duties Specific to Overnight Guide Role\nSupport programming and logistical needs as assigned. This may include: housekeeping duties; food preparation support; resident supervision and activities during waking hours\nImmediately notify supervisor in the event of a crisis\nAssisting late-night arriving residents with nighttime hygiene and pre-bedtime routines\nRemain alert, awake, and quiet through the overnight hours while assessing resident safety fronting the bunks; 15 minute bed checks once clients are asleep\nMandated overtime may be required until relief staff is on site, or extra staffing is needed; this may be awake or asleep duties\nRoutinely scheduled security checks throughout facilities \nMust attend monthly staff meetings and mandatory trainings\nAdditional duties as assigned\nRequired Skills/Qualifications\nExperience working with at-risk populations (preferred)\nGood written and verbal communication skills\nAbility to work safely and alertly during work hours\nRequires ability to be a team player, to form mutually respectful relationships with employees and to grow professionally in meeting the challenges of the position\nMust provide and maintain current CPR/First Aid certification. CPR certifications must be from in-person training\nMust maintain CPI-Nonviolent Crisis Intervention training (provided by Pacific Quest)\nMost remain current on annual training requirements; participation in training during daytime hours as required\nAbility to work independently and unsupervised \nAbility to maintain an appropriate and safe work environment and work in a constant state of alertness\nValid driver’s license and clean driving record preferred\nMust demonstrate alignment with Pacific Quest Core Values: (1) Professionalism, (2) Health, (3) Connection, and (4) Resilience\nAble to lean into challenges and give 100% while at work\nMinimum age of 21 years in order to meet the Company auto insurance requirements\nRequired Clearances\nMust pass prehire and ongoing background checks and drug screen clearance\nPre-employment and ongoing physical and TB clearance required\nWork Hours\n12-hour shifts, typically 6:50p-7a or 8a\nShifts can vary depending on role, shift, and operational needs\nPhysical Demands\nWith or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking, may be required for long periods of time and may involve climbing stairs, walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and or moving up to 50 pounds. Team members may be on their feet for various amounts of time during the course of their 12 hour shift. Emergencies may require sprinting and energy intensive movements to ensure resident safety.","description_format":"text","description_chars":4732,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-09-10T19:42:32Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.218,"p_room":0.28,"age_days":150,"expected_fill_days":30,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/pacificquest-overnight-program-guide","json_url":"https://alion.io/job/pacificquest-overnight-program-guide.json","meta":{"generated_at":"2026-11-04T03:07:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4819,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684478},"rest":"https://alion.io/mcp/rest/get_company?id=684478"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpacificquest-overnight-program-guide"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpacificquest-overnight-program-guide"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpacificquest-overnight-program-guide"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pacificquest-overnight-program-guide\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpacificquest-overnight-program-guide"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":635679}},{"tool":"search_jobs","arguments":{"company":"pacificquest.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":635679},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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